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milanpanopoulos's avatar
milanpanopoulos
New Rookie
7 hours ago

Your servers are slow

Im playing your game, but I have to restart since nothing loads. I've been trying to open 3 packs for the last 10 minutes since it just never opens and freezes when i do something in the servers. And when I played 3 games about 20 minutes ago, it was jittery and a terrible experience. I saw my ea connection through the website; it said 99, which is BS since the latency was red and everything froze for half a second and 5 seconds. How do you expect me to play the game when I can't even load onto Ultimate Team? Sometimes I freeze in the menus, or when I finish a game it never finishes and just says checking for content upgrades'. Tonight has been the worst so far; I can't even do an SBC without restarting my game due to a freeze. I triple-checked to see if it was me but my internet test said 100 mbps on the PS5 and on my laptop so it is on your end. i just want to do your sbc but cant even do one without waiting 5 minutes for something to load or just giving up since it just doesn't load

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Thanks. I see you're using a wireless connection. Can you switch to a wire or is your router too far away? Disconnects and lag are very common when using wireless.

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