Forum Discussion

Basilo1146's avatar
Basilo1146
Seasoned Newcomer
4 months ago

Can't download the new Lovestruck Pack

I have cleared my mods file, checked to make sure all game updates are installed (they are) and I know for a fact that I have ample room on my PC to download the extension. I get to the 'preparing' portion of the download tab and then it gives me an error code. I have restarted my PC, retried the whole process of downloading the pack from the start, and have closed and restarted the app (which in itself is buggy as is) multiple times. Starting to regret wasting 40+ dollars on this pack if the downloading of it is this glitchy. I am now extremely worried about the pack itself and if it's even playable if I can ever get it on my PC.

  • nmw1995's avatar
    nmw1995
    Rising Newcomer

    I bought both the Love Struck EP and a stuff pack and tried downloading both. Now Love Struck EP has been "downloading" for an hour, the stuff pack is in the queue, and whenever I try to launch the game it says it can't launch until the stuff pack is finished downloading. 

  • I'm having the same issue and it's now 10:40 AM PDT, I wonder if EA's servers are overloaded a bit right now? I will do something else while I wait for the issue to resolve lol.

    • Adriannasims3's avatar
      Adriannasims3
      Seasoned Newcomer

      Thats my guess. Hoping after a couple hours it will launch.

  • deards's avatar
    deards
    Seasoned Newcomer

    Yep, I just had to wait until 10 am Pacific Time. I was in too much of a hurry. It is downloaded and I'm ready to play. Thanks for letting me vent. #majorlifeproblems   Ha ha

  • EA are having massive issues are the moment with the sims 4, we all are struggling with all sorts of issues since the update to bring in Lovestruck,  I am on the x box next gen and my cursor keeps disappearing  when I go into simology and I can't bring up the main menu screen to save it so I have to restart which makes me lose my game play.  but that's just me everyone is having all sorts of problems. Thankfully EA are aware of this issue and are trying there best to fix it, not sure when that will be tho, I have added a link where I am getting my updates from. you might need to go forward a few pages as more people post the posts moves on.

    [Under Investigation] Game crashing/visual issues on character values UI menu - Page 52 - Answer HQ (ea.com)

  • The pack isn't out yet, that's why you can't download it. It will be released at 7pm European time, 10 am PDT

  • deards's avatar
    deards
    Seasoned Newcomer

    I don't regret it, but this is the first time I have had a problem with a download. I cleared my cache like it suggested and still it can't complete the process. I hope this is just a temporary hold up. 

    • QuoteHappy's avatar
      QuoteHappy
      Seasoned Novice

      I've been told this is because you have to wait for the release time which is 10AM PDT, thats 6PM for the UK if you're from there!