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MeganH008's avatar
MeganH008
Rising Novice
21 days ago

Glitching graphics and error with no mods installed

Hello Simmers I was wondering if anyone could help me. I have tried removing all my mods from my game yet the better exceptions report is still reporting an error (yes i have the most recent BE installed). The error is suggested to be due to the 'enum' which I'm not sure what that is. I have attached the report below. Either this or another issue is also making my entire laptop's graphics glitch out. This only happens when I open up another app whilst the sims is open or when I press the windows button. Another thing to note is that i have Sims 4 on both xbox gamepass and EA play, so could this be a possible issue as well? If anyone can help it would be greatly appreciated!!! 

7 Replies

  • me too. eu também estou tento este problema. alguém sabe o que está causando? 😔

  • MeganH008​  For the graphics issue, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    For the BE report, I've seen a couple of these recently but am not sure what's causing them.  I'll ask around.  In general though, if you get a lastexception but your game is otherwise running fine, and you have no mods installed, you can typically ignore the error.

  • MeganH008's avatar
    MeganH008
    Rising Novice
    18 days ago

    Thank you so much I had no idea! I'm no good with computers but this has definitely fixed the graphic issue so thank you once again!

  • MeganH008's avatar
    MeganH008
    Rising Novice
    18 days ago

    The graphics issue if fixed, however i am still having issues with the 'enum' error in the BE report and it is impacting the games ui menu i believe? Did you ever find a solution to this?

  • MeganH008​  Please test with your Mods folder removed, especially after the patch yesterday broke at least some mods and custom content.  Let me know what you see.

    You can copy and paste the raw lastexception into your reply.  I'd rather have that than the BE report.

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