SDX Error

McKenzieM98​  With Norton disabled, it is possible, as bxn_sims mentioned, that Windows Defender is now blocking the connection to the game.  It should never take over while a third-party antivirus is running, so it shouldn't have been causing the issue in the first place, but this wouldn't be the first time it stayed active.  Here's how to check Controlled Folder Access settings:

https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

If that's not the issue, please create a new admin Windows account and try playing there.  Make it local, as in, don't link it to your Microsoft account or any email address.  Give the account a simple name (e.g. Test) to keep things simple.

​puzzlezaddict​  I think because I have Norton instead it doesn’t allow me to add exceptions for Windows Defender. I don’t have the option available to. If I search it then it says unavailable. I tried creating a new admin account but it didn’t fix it either. 

McKenzieM98​  If Norton is disabled, Windows Defender should take over.  If Defender is still deferring to Norton, that likely means Norton isn't actually disabled. You might need to remove it entirely, at least temporarily, which would also be a useful test.

The new admin account is only a thorough test if a) it's local (not tied to a Microsoft account or any email address) AND if it was created while your antivirus couldn't interfere.  So with Norton still running, I wouldn't consider the new account a failure yet.  But that also means that your main account might start working again once you have the AV situation sorted out.

puzzlezaddict​  i got it to work! I just missed one thing in Norton I needed to also temporarily disable to have it not running. I just have to remember to turn it off when I want to play the game now lol. Thank you so much for your help! 

McKenzieM98​  Would you be willing to list all the settings you had to change or disable?  I've had a couple other players say the game wouldn't work with Norton installed, even with it supposedly disabled.  So it would be helpful to be able to point to your list of what changes actually need to be made.

puzzlezaddict​  I had to disable both the Auto Protect and the Smart Firewall