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Heirloom Shards or any other Mythic item from a pack.
Hello EA Support Team, I have been playing Apex Legends since the game was first released, and I have opened a very large number of Apex Packs over the years. I have also purchased additional packs separately. To the best of my knowledge, I have now opened more than 500 Apex Packs, but I have never received Heirloom Shards or any other Mythic item from a pack. I understand that Heirloom Shards are guaranteed after opening 500 eligible Apex Packs without receiving them. Could you please review my account and confirm whether my Apex Pack counter is working correctly and how many eligible packs I have opened? My account details are: EA ID / in-game name: VeroLuxe I would greatly appreciate your help in checking my account and determining whether any packs or purchases have not been counted correctly. Thank you for your assistance. Kind regards, VeronikaVEROLUXECa2 hours agoSeasoned Newcomer37Views0likes4CommentsThis game is a myth
Why I when i change character, this time to Revenant, suddenly boom I'm getting 14 kills a game, 3k badge in first game, 70pts short of 4k badge in second. Consistently high damage high kill games. Then boom. Suddenly can't get any kills... And interesting observation, in the subsequent games, enemies would STOP SHOOTING at the player they are aiming at and suddenly start shooting me. Every time I landed. I was 5 kills within a couple minutes and none for the next 10 because all players would randomly start shooting me and stop shooting whoever they were aiming at who were short-close distance to them. Really weird patterns of gameplay, repeatable.22Views0likes3CommentsWorst. Season. Ever.
In all the years I've been playing, I've never come across more cheaters, horrible matchmaking, and dumb bots. Who's brilliant idea was it to change/eliminate the weapons arsenals? I'm assuming the same person who ruined the energy weapons. Pathetic. Seriously, somebody should get fired for this unplayable mess.37Views3likes3CommentsFalse Permanent Ban - Case #253964002 - Appeal Pending Beyond 10-Day SLA
Hello EA community team, I am writing to request help with my Apex Legends permanent ban appeal, which has been pending for over 10 business days with no response. Account Details: EA ID: wol_shan1 Platform: Steam Case Number: #253964002 Ban Date: September 4, 2026 Ban Reason: Gameplay Enhancement (Competitive Advantage) Appeal Submitted: September 6, 2026 Current Status: Still "Pending" I want to state clearly that I have never used any cheats, aimbots, or third-party software in Apex Legends. This is my first and only ban. At the time of the ban, I was playing Bot Mode only — there is no ranked points or competitive progression, so there is zero incentive to cheat. I have invested over 300 hours, purchased 11,500 Apex Coins, and recently obtained a rare heirloom melee weapon. After investigating my system, I believe this was a false positive caused by third-party kernel drivers: ACE-BOOT.sys — Tencent AntiCheatExpert boot driver (installed for CrossFire), loads at startup and stays in kernel space even when the service is off Ld9BoxSup.sys — LDPlayer 9 Android emulator virtualization driver MessageTransfer.sys — Perfect World Arena CS2 platform anti-cheat plugin driver I have since completely uninstalled all three programs and their drivers. My system is now clean. I understand the TOS team is busy, but my appeal has exceeded the 10-day response window. Could a community manager please help escalate my case (#253964002) for a manual review? I am happy to provide any additional information needed. Thank you for your time.Solvedwol_shan19 hours agoNewcomer36Views0likes4CommentsRage quitters
When playing trios, I hate when a teammate goes down and instantly leaves the game. In my opinion, they should not be allowed to start another game until their team is eliminated. Make them wait. Rage quitters are ruining the gaming experience and there is no punishment for doing it. But if they had to wait to start a new game they may stick around and wait to be respawned instead of quitting and instantly jumping into a new match.26Views0likes3CommentsGame Design: Stop Adding, Start Subtracting
I want the development team to avoid additive design and instead focus on a philosophy of subtraction for game design. Continuously adding new mechanics and systems only inflates game complexity and leads to severe power creep. We need to pause and reevaluate past additions rather than keep piling on new layers. ExamplesNew Legends: Characters like Seer, Horizon, and Alter were released in an excessively strong state, breaking the overall balance and taking far too long to recover from. Reworks: Reworking legends and weapons (such as Ash and Hemlock) by adding entirely new abilities or mechanics (the "more is better" mindset) often creates new problems instead of solving them. On the other hand, when reworks like Bloodhound's fail to resonate with players, the development team's investment of effort turns into misplaced pride, making it impossible to fix or roll back. Sharing Class Skills via Perk Systems: Allowing characters to borrow abilities from other classes drastically expands individual toolkits, inevitably resulting in far too strong and broken meta. (Note: Pathfinder is an exception here, as his perks merely returned abilities he originally possessed, balanced against the trade-off of having an excessively large hitbox.) From a game design perspective, constantly adding mechanics backfires. What is truly needed is a philosophy of subtraction—reducing burden, complexity, and clutter. This is a fundamental principle in design.SolvedDaraaaan13 hours agoSeasoned Veteran92Views3likes14CommentsBan on my Apex account when inactive
Upon finally getting my psn account linked to my current Email after many hours of working with EA live chat help, I found that my Apex account has a ban on it for cheating. Mind you I haven’t played Apex in just under a year and it says that on June 30 of 2026 this year I was banned for “breaking the rules against gaming enhancements.” Last October in 2025 I had to sell my PS5 because i was financially struggling. So idk where in the middle of all that I got a ban for cheating when i wasn’t playing. I downloaded my account history for Apex and I found my account being used by another person. Somewhere in the state of Michigan in a town of Waterford. Another name was found, that was not my name. I could also see the history of this person somehow changing the email to his. EA tells us we can dispute a case but when i dispute with the evidence and I can show transaction history they send me the same automated response that my ban was correct. When i can clearly show the transaction dates and my last transaction date. Anything in 2026 would have been all under the hacker. I can even provide the account change log when it was taken over by someone with the email of ([edit: email address removed]) With the name of Manal Fekry. I dont know what else proof i need to show that this was not me, anytime i ask what else i need to provide they send me to the same form and dispute page. I play on PlayStation not PC. I did cross play for a little in 2024 but mainly play PlayStation because i couldn’t compete against PC players.quietondacreek17 hours agoSeasoned Newcomer26Views0likes2CommentsBalance changes suggestions
Revenant: Integrate agile assassin into base kit at a reduced rate (~%30-%40). Integrate double marked time. as well as 30s ult cooldown reduction. Assassin instinct changed to (Marked For Death): 50 flesh and below are marked. Ballistic passive: SMGs and pistols carry more ammo per mag. Move faster while holding a pistol or SMG. Catalyst: Literally integrate all perks into her base kit (And she wouldnt be as good still lol).6Views0likes0Comments에이펙스 비매너 플레이어 어떻게 해야하나요?
에이펙스 랭크게임을 혼자서 하는데 일부로 살리지 않고 데스박스한테 티배킹을 하며 총을 쏘는 행동을 하는 플레이어가 있으며 또한 일부로 복제기에 가서 배너만 만들고 먹지 않는 행동을 해서 일부로 플레이어 신고을 통한 패널티을 피하는듯 한 행동을 하는 모습또한 보였습니다. 일단 그부분은 녹화를 하지 못했지만 그 이후 게임 플레이 내용을 녹화를 진행했습니다, 하지만 2명의 플레이어 id 와 이후 행동 플레이 게임을 녹화을 했습니다. 그 이후 어떤 행동을 해야하는지 도움이 필요합니다.21Views0likes1CommentThe absolute pathetic state of Revenant.
Quick question, what was the motivation behind revs rework? what audience were they aiming at? Hes not a tank, Not a movement legend, Not a recon, Not an assassin. What is he? Its like you put a bunch of random food in a blender expecting something good to come out...Not only that but even his pick rate is worse than ever. Hes not even in the top 21 picked legends, Mirage is being picked more than him lmao: His passive is very useless, His crouch speed is a very toned down version of Axles, She can move while crouched a lot faster (thx to her passive and tac) and has way smaller hitbox. His climbing buffs arent even remotely good either. Basically horizon, Valk, Octane, Loba, Vantage and even alter can all do it way more quickly and not to mention that rev is very easy to hit when hes climbing and has a very big hitbox to top it off. His tac is bad beyond recognition. Lets take Loba as an example. She can throw her bracelet and teleport a lot more quickly, doesnt need to be charged. Has two charges. Can go through windows and narrow openings. And most importantly she can do it in an instant unlike rev when, Even after charging it forever. He can be very easily shot down again thanks to his massive hitbox. Now I know what your thinking : But Pathy also has a massive hitbox. Yes he does. But he is way more swift than rev could ever be. Path has two tac charges. And his ult make it so he can move freely and quickly between POIs. I just dont understand why they gave him such a tall hitbox and a very massive torso to make it worse. Like it just doesnt make any sense at all. Logic wise no assassin would be designed with a giant torso. And game wise. If he had that because he can move (barley) then why would they give horizon, Axle and wraith a very small hitbox even though they all have much better movement and repositioning abilities? Do I need to mention his ult? Literally the worst and least creative ability in the whole game. It can be shredded in just less than half a second and the bubble itself is impossible to miss. This is outrageous. Just revert him back brother. he used to suck but he was fun, Now he sucks a lot more and is no fun at all.4Views0likes0CommentsApex is perfect
No, im being serious rlly, If you think apex is messed up, Go play other games, You wont. They arent games to begin with. Cod? <removed>. BF? <removed> (except for bf1 and v but these are very old). Even if apex is messed up. Its still wayyyyyy up there. like honestly have you tried the rest??? I just cant bro. Like fortnite is just so very childish. COD feels very cheap. BF6 is just a cod rip except everything is worse. there is literally nothing else worth your time and effort. Is there? well why are you here and not playing them in the first place huh? Am i being stupid? AM I????? [CM edit - profanity]74Views1like11CommentsSkill based matchmaking
Fix the skill based matchmakin! Im losing every game, dying 20 times and masters or pred lobbies every time. How it my skill comparable to preds nad masters if Im plat, lose constantly and dont get kills? Fix it. [CM edit - CAPS]m1logz3 days agoNewcomer16Views0likes0CommentsWeapon Mastery Challenges (Kraber)
In order to master a weapon, you must complete 5 challenges and reach Level 100 for that particular weapon. Shotguns, SMGs, Assault Riffles, Marksman, Snipers, LMGs, and Pistols all resemble close to the same amount of kills needed to complete each weapons challenges. However, because the Kraber is a care package weapon that doesn't show up until later in the game (and not always a guarantee it will show up), the kill amount is halved compared to the other snipers. Furthermore, after the removal of mythic bins, the odds of finding a Kraber are now even less than before. For the last 2 seasons, I've made it a priority to pickup the Kraber in every match (Ranked, Wildcard, Mixtape, & Bot Mode), and I've only leveled up the Kraber maybe 10 levels. Please, lower the Kraber to level 50 for completion. Even in BOT Mode, where you can rack up the most XP for the Kraber, 5 or 6 kills barely gets you near 1000 XP. Each weapon level is 5000 XP in order to upgrade. The fact that mythic bin was removed from the game, and care packages not being a Kraber guarantee, makes this Kraber level 100 task near impossible.35Views1like3CommentsNo relic fragments
Hello, I'm level 945 in the game, but for some reason I only received one set of relic shards. Please check this and refund any rewards I'm due. Thank you and have a nice day. I apologize for any errors; I had to use a translator. My nickname in the game: yuribakurskySolved17Rudagi4 days agoTraveler29Views0likes3Comments
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