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Broken Rank Advancement
Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX 1080 Enter RAM memory size in GB 32 Which part of the game is the issue happening in? Game Menu In which game menu were you when the bug occurred? Company Please select your region North America On which server did this happen? N/A When did this happen? (dd.mm.yy hh:mm) 11/9/2018 Summarize your bug I am level 10 support. However, around level 7 I noticed that rank advancements for support are not unlocking associated weapons. For example, at level 8 I can't access the Bren LMG. When I try to select it, it says it will be available during the next game, but it never frees up. This has continued to be a problem with each additional support rank. I currently can only access rank 7 or lower weapons and equipment, even though its telling me its unlocked. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Go into my account and review the My Company area for my support specialization. What happens when the bug occurs? I can't access new equipment. What should be happening instead? I should be able to access new equipment as I rank up. Attached is my bug report on broken rank advancement for Support. I'm level 10 support, but can't access equipment past rank 7.59KViews77likes1271CommentsTides of War missions not tracking progress - MEGA THREAD
Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One Which part of the game is the issue happening in? Multiplayer Which part of the mode? Conquest Please select your region North America On which server did this happen? When did this happen? (dd.mm.yy hh:mm) Summarize your bug Tides of War progress is not being recorded for week 3. I also experienced the "Look Up" completion bug. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Try to damage a vehicle What happens when the bug occurs? No progress recorded What should be happening instead? Progress should be recorded Tides of War progress is not being recorded for week 3. I also experienced the "Look Up" completion bug. (Changed the thread title to reflect the issue) - Atic ------- UPDATE ------- I'm getting more XP on this thread than in Tides of War 😅Solved16KViews64likes1055CommentsGame Keeps Crashing don't know what to do HELP!
Hey Guys, My game keeps crashing on me after every 5 - 10 minutes when I'm in the game. Sometimes it crashes during the boot of the game itself. However when I do get a chance to play, I have buttery smooth gameplay and I hover around 80-100 frames. I have supplied a picture of the event details within the windows event viewer. If any additional information is required Please let me know. Can anyone help me? Regards, Mike17KViews31likes975CommentsMissing level up/unlock Rewards.
Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One S Are you using any software with an overlay? No Which part of the game is the issue happening in? Multiplayer Which part of the mode? Conquest Please select your region Australia, Other On which server did this happen? Oceanic server When did this happen? (dd.mm.yy hh:mm) 24/11/19 Summarize your bug I ranked up my assault to level 13 to get the STG 44. I played a few rounds to collect the gun but with no success. It still says play another round to unlock but I have played several. How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Level up a class (support, medic, assault, and recon) to a level where you unlock a gun, and then play a game to supposably unlock the gun. What happens when the bug occurs? You are unable to collect the gut with your level up. What should be happening instead? You should be able to collect the gun after playing a game (after leveling the class up to that specific level.) There are the files, (Changed the title on the thread to reflect the issue better.) -AticSolved28KViews68likes868Commentsstuck on server loading screen when changing maps (double loading spinner)
Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number Nvidia 980ti Enter RAM memory size in GB 32 Which part of the game is the issue happening in? Game Menu In which game menu were you when the bug occurred? Round Ende -> Round Start Please select your region Europe On which server did this happen? Multiple When did this happen? (dd.mm.yy hh:mm) 09.11./10.11./08.11. Summarize your bug When the round ends in I can see the complete round end screen and the Loadingspinner in the top right corner. When this loading spinner doesn't disapprear before the next round starts (or I press on continue), then the server loading screen shows up for a long time (never saw an end, but closed the game after about 4min while my squad already played on the new map). How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? End a round an press continue before the loading spinner dissappears. What happens when the bug occurs? server loading screen is stuck and I have to restart the game and join my squad again. Which is really anyoing as I miss on playing time and get stuck in queues. What should be happening instead? Server should load new map and I should play happily with my squad mates. Double spinner in video: https://video.twimg.com/ext_tw_video/1060981170358419457/pu/vid/1280x720/C097x6D_fup8s2ky.mp4?tag=5Solved17KViews110likes828CommentsPATCH 5.2 UNABLE TO FETCH YOUR REPORT
Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One X Are you using any software with an overlay? No Which part of the game is the issue happening in? Multiplayer Which part of the mode? Conquest Please select your region Europe On which server did this happen? any server, any mode When did this happen? (dd.mm.yy hh:mm) 05.12.2019 Summarize your bug COULD NOT FETCH YOUR REPORT How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? install patch 5.2 What happens when the bug occurs? no progression in 7 hours of play What should be happening instead? I should be able to progress in the game Here is two examples for could not fetch your report screenSolved38KViews63likes588Comments[Xbox One] Game thinks I’m a trial player
Title says it all. Game thinks I’m a trial player and won’t access multiplayer....aside from the trial specific matches.....I bought the physical copy from GameStop and the disk is in my Xbox fully installed and all....what is going on? Spent the last 2 hours trying to contact EA to no avail. About to return the game and never buy EA again....first Battlefront 2 and now this?Solved44KViews15likes577CommentsMissing Company Coins After Reaching Rank 50
Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA Enter RAM memory size in GB 16GB Which part of the game is the issue happening in? Multiplayer Which part of the mode? Airborne (Grand Operations Day 1) Please select your region North America On which server did this happen? When did this happen? (dd.mm.yy hh:mm) Summarize your bug So when player reaches max rank of 50, they stop receiving company coins. Company coins are in game currency which allow for purchase of upgrades for vehicles and weapons, you can also buy cosmetics if you wish so. Not everyone has this issue, but from what I researched on forums and reddit I am not alone. Players without this problem receive 1000 company coins once they reach a certain xp threshold after level 50. I been level 50 for a while now and received 1000 once and never again. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Reach level 50. What happens when the bug occurs? Brings in game progression to a screeching hault. What should be happening instead? Player should be rewarded 1000 company coins EVERYTIME they reach xp threshold after level 50. EA HELP chat representative said to post this here, because it is not on a known list of theirs.Solved7.1KViews65likes532CommentsIn-game Chat Filter Feedback.
With the search filter I found a topic about the chat almost one year old. It at least stated July. Topic Chat blocking words But I felt the need to create a new topic, and especially in the general discussion. This surprised me a lot, and when that feeling went a way some sadness took over. Sadness and a bit upset. I closed the game as I wanted to ask questions about this. And while asking the question I got more upset as with the new forum update no longer video's can be uploaded from my part. Hence I had to upload it to Youtube, which I don't like that much, as the content is for this forum only. Myself have decided to turn chat off now when this continues, If it is by mistake, would be nice to report it as a bug to HQ and place it on a list to fix. Yes it's small but if you have a WWII game, shooting each other in a game but decided to block the word Sniper I cannot take the chat seriously anymore. Then BFV is solo play instead of team play? So please see this video and decide yourself: Sniper is a bad word. To be honest I'm wondering about the opinion of EA community managers. If you see me responding you know I'm the last person who is trying to offend someone here in EA Answers HQ. But what I noticed today made me seriously upset and have decided to turn chat off for now. You guys have me definitely shocked and please tell me this is by accident. Cheers, Crazy Edit: 19-05-2020 19:57 Typo (Change the tile to reflect the topic of conversation more) - AticSolved22KViews22likes497CommentsPC - Crashing issue - Information request.
Hey soldier, We are currently in process of gathering information about crashing issues with Battlefield V for PC so we can determine the root cause of the issue. If you are experiencing any crashes with Battlefield V reply with the follow information below. The information we need: We need Dxdiag, to see what Hardware and drivers you are using. What did you do just before the crash happen? Does it happen in all game modes? Does it always happen at the same action/place? Time & date of when the issue happen, add in what time zone you are in. (Example: 01/01/20 - 15:45 GMT) NOTE: Very important that the time is accurate. Can't be more then 10 minutes off. Thank you for your help and patience on this issue! Update: Added timestamp to the thread. /Aticcofmann6 years agoDICE Team21KViews39likes486Comments[INFO/Workaround Fix] War Story Rewards Not Granted
Product: Battlefield V Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Slim Which part of the game is the issue happening in? Single Player War Story Which part of the mode? The Last Tiger Please select your region Australia On which server did this happen? When did this happen? (dd.mm.yy hh:mm) 6/12/2018 Summarize your bug Ok so i have done all the challenges and done all the letters but game keeps telling me i done 2 letters when i can clearly see 6/6 letters i have unlocked. Yet i still don't get the Tiger Skin reward plz fix this DICE. How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? Camping menu What happens when the bug occurs? keeps telling me i got 2 letters. What should be happening instead? Unlocking the Reward plz fix EA_Blueberry: Edited post title for better search results29KViews30likes410CommentsWill Globetrotter ever be fixed?
Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One S Are you using any software with an overlay? No Which part of the game is the issue happening in? Multiplayer Which part of the mode? Conquest Please select your region North America On which server did this happen? All When did this happen? (dd.mm.yy hh:mm) Every day Summarize your bug Cannot unlock globetrotter achievement despite completing the requirements. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Try to unlock the globetrotter achievement by completing the requirement. What happens when the bug occurs? Achievement is refused. What should be happening instead? Achievement will unlock Globetrotter still broken. I'm aware that some people have been allowed to unlock the achievement but i'm still being refused. A friend of mine is being refused as well. We are both stuck at 87%. Will this EVER be fixed?Solved9.3KViews23likes403CommentsBFV - End of Round, Weapon Unlock Reward Issues
Update, May 21: Good news, we’ve fixed the end of round issues, and you’ve let us know they are once again showing as intended. Please do let us know if you notice any further issues. We can also confirm that unlock rewards are once again available to all players on console. However, some PC players have indicated that they are still unable to unlock the rewards for reaching level 20. If you are a PC player, and have played until at least level 20 and are still affected by this issue, please reach out to EA Help to have these restored for you. Thank you for staying in touch with us during our investigation, and your continued patience while we’ve worked to restore expected game behavior. Wishing you all a lovely weekend. Hi all, This past week, two Battlefield V issues have been reported to us. Both issues are still being investigated, and I've summarized them for you below. Once further information becomes available, we'll post it here. May 6 - PC - Could not fetch your report at the end of the match The results screen at end of round doesn't show, and instead gives the error "Could not fetch your report". May 8 - PC- Players do not receive class level rewards Upon gaining a level with rewards, players are not receiving the weapon unlock rewards for that level. At this time there is no workaround available. Thank you for reporting these issues and sticking with us while we work to restore normal game behavior.SolvedStraatford874 years agoDICE Team18KViews135likes367Comments[Megathread] BFV and Cheating Discussion
Hey all, We do understand encountering cheaters causes a negative impact on your gaming experience. We want to give you an opportunity to share your thoughts about cheating and what can be done to combat it. Any feedback you may have can be posted in this thread. When posting your comments, please remember: Familiarize yourself with the forum rules & guidelines, here. Don't name & shame other players Be constructive Keep in mind we don't speak for the anti-cheat team on these forums. While we can forward your feedback, we won't be able to comment directly on ongoing efforts to combat cheating. Lastly, this is a gentle reminder that our forums are not the place to report in-game cheating. If you'd like to report a user, please follow the steps as listed in this article: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/ Thank you, /Aticcofmann6 years agoDICE Team9.7KViews25likes325CommentsServer Browser - No Games Found
Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX 1060 Enter RAM memory size in GB 32 Are you using any software with an overlay? No Which part of the game is the issue happening in? Game Menu In which game menu were you when the bug occurred? Multiplayer - Advanced Search / List Games Please select your region North America On which server did this happen? When did this happen? (dd.mm.yy hh:mm) Summarize your bug When opening the advanced search or when refreshing the content of the advanced search no servers appear and message "NO GAMES FOUND change your filter and try again" appears. Have to click refresh several times before servers show up. This can also happen when refreshing the advanced search. This occurs in all game modes "LIST GAMES" menu. How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Open the advanced search / server browser. What happens when the bug occurs? No servers are displayed. What should be happening instead? Server listings should appear. I do not edit the default filters. I figured this was a rare thing that happened, however, over the last 2 - 3 weeks it has happened almost (more times than not) every time I launch the game. Before that I have never experienced this issue.Solved12KViews9likes317CommentsReward problems
I have reached level 20 at medic class and i can not play with M1928A1. When I try to choose M1928A1 it says "Rewarded at Medic Rank 20" and also I can not play with Krag-Jorgensen. It also says that "Rewarded at Recon Rank 13" but I have already reached that.Solved4.7KViews14likes300Comments[FIX RELEASED] BFV PC - Issues After EA anticheat Update of April 3, 2024
Hello, the recent EA AntiCheat update to BFV broke my game. I successfully played several matches yesterday on April 2nd, and today after the update that introduced EA AntiCheat, my game refuses to launch. What happens: I attempt to launch my game. Then on my desktop appears a splash image of BFV with a loading bar. The bar fills instantly. Then this splash image disappears, EA app opens again and nothing happens. My specs: - Windows 10 Pro version 22H2 - AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz - 16 GB RAM - GPU AMD RX6600, driver version 24.3.1 I have a similar issue with BF2042, except I never managed to launch it when I bought it, the exact thing that I described above happened when I tried to launch that game. At first I thought it was because of my region (RU) and I thought EA decided to punish me because of that, but after this BFV AntiCheat update I know for sure it's because of it I now have 2 broken games in my EA Library. I can't even find any errors in the Windows Event Log Please tell me what can I do to fix my games.Solved12KViews12likes261CommentsCould not fetch report issue back
As from today unfortunately the could not fetch report issue is back in pvp games. Breakthrough, Conquest Just got a 3/3 . Info can be filled in later, just wanted to let you know [Edit 18-05-2021] The report issue has been solved I noticed. Be aware unlocks can take some rounds. Costs me 3 rounds and had to play with that type of gun. Perhaps EA can clarify, though play patiently and use different weapons while playing I guess. (removed solved tag as we are still investigating it) - AticSolved9.5KViews55likes243CommentsGame Disconnected: You have lost the connection to the session.
Every BF V match that i start, 5-10 minutes in, i am disconnected. First I was getting issues with this error "Game Disconnected: You have lost the connection to the session." Last few attempts to play a single match through, i was getting bumped offline EA servers. "You have lost connection tot he EA Servers. Online features will be unavailable. Please try again. Please check ea.com/unable-to-connect for more information" Steps i've taken so far: Tried all setups from here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/#testconnection Restarted my home network Factory reset my router Run both origin.exe and originhelperservice.exe as admin Removed and re added local firewall ports for BF V Tried clean boot to run only essential Microsoft services. At at my wits end. What else can I do to improve this? Are EA Services still under maintenance?1.7KViews0likes238Comments