Forum Widgets
Featured Content
Cannot delete account
Want to delete account and private information. Making me open tickets and pick games and talk to AI bots, I don't want to talk to AI bots, I want delete my account what the **bleep** is this **bleep**? Button to delete, delete, you sure? yes/no, confirm. Don't need to know my name and social security number.Solved26Views0likes1CommentRequest to Review and Reinstate My FC Mobile Account
Hello, I kindly request your assistance in reviewing the suspension of my FC Mobile account. My account was unexpectedly suspended, and I was not aware of any violation. I always follow the rules and have never used any third-party programs or exploited any in-game issues. Please review my account and consider reinstating it. I am a long-time player and very active in the game, and this suspension has affected me greatly. If there was any specific reason for the suspension, I would appreciate it if you could inform me so I can avoid any mistakes in the future.Solvedl80q52vay2jf4 days agoSeasoned Newcomer13Views0likes2CommentsHow do I unlink EA account from PlayStation via PlayStation?
Whilst I was creating this EA account I attempted to use PlayStation and whilst it did somewhat work I couldn't sign back into it. If I had to guess it's Because it linked to my old PlayStation Email instead of my current one however I've lost the password to the old email and can't get into it meaning I can't sign into EA with the old EmailSolved9Views0likes1CommentUnlinked
Hello. My PSN account is linked to an old EA account that I no longer have access to. I don’t remember the email or the password of that EA account. Please unlink my PSN from the old EA account so I can link my new EA account. PSN ID: aligh_24 Platform: PlayStation 5 Game: EA Sports FC26SolvedMohammad5496 days agoRising Newcomer21Views0likes1CommentPerma Banned after account got hacked
At the first of April this year I got the heart breaking message that I got permanently banned. I didn't expect to be permanently banned as I had made all possible actions to regain my account. About a week before my ban I discovered my EA account was hacked and my email was changed. I don't know how or when they did it exactly as i didn't get a mail that my email was changed but when I tried to log in I didn't get my 2FA mail to access my account and instead got a odd mail shown that was linked to the account. (the email in the file is NOT mine) I instantly contacted the support and relinked my mail and password to my account now this didn't lock the hacker out as he still had access to my account and wasn't locked out. I've done over 20 appeals and every single one has been declined even with the notes put on my account. I've played apex Legends from the beginning and had a lovely time and over the 5 years of playing I've put a lot of money in it. I NEED HELP.Solved36Views0likes3CommentsFC MOBILE ACCOUNT GETS SUSPENDED
Hello, my account was suspended for no reason. I've been playing the game for a long time and I love it. My account was suspended even though I don't use any hacks. Please help! I request the developers and support team to remove the suspension and ban on my account (*) 🙏 *CM Edit: Removed FC Mobile ID. Please do not share personal information online)SolvedPhinApari6 days agoSeasoned Newcomer40Views0likes4CommentsFiling an appeal against a temporary ban
do have a picture of my game got banned error code0x00102710 it said I got banned for an hour but today is day 2 of getting banned After I look over in help.ea.com it show that I have no penalty ban recently. Please watch my game history again maybe it was a bug in game I try clear cache and re- download Please take a look at this and help me fix my account that I spent money on Thanks you.Solved40Views0likes1CommentMy account was suspended for no reason.
Hello My account was suspended for no reason. I've been playing the game for a long time and I love it. My account was suspended even though I don't use any hacks. Please help! I request the developers and support team to remove the suspension and ban on my account ID. 647408193562357760Solvedjzrk37qg3p2r8 days agoRising Novice40Views0likes3CommentsBanned for no Reason at all
Hey there, I have no idea what is even happening. I logged into the Sims 4, for the very first time EVER, to find that my account was banned. I have no idea why that could even be happening. I'm not sure if this is a glitch or what, but I would like to get it fixed. I own every expansion of Sims 3 and if it was still working with my system, I'd keep playing that. Since it isn't, I'm switching to Sims 4, but if I can't use DLCs, I'm canceling. I'm including the screenshot of my ban history, which shows nothing, but when I log in, it gives me an error code that my account is banned. Not sure what is going on with it.SolvedJaseZandt9 days agoRising Newcomer74Views0likes3CommentsEA Account Linked account issues.
Currently dealing with a bug on my son's account. I am trying to link his xbox account to his EA account that is associated with an email address I have access to but it will not let me link it due to it saying there is another EA Account associated with it. I have also tried logging into the EA App with the xbox account option which logs me into another EA Junk account but doesn't give me any menu or settings options etc. The account appears to have limited functionality and doesn't appear to work as when I try to login to EA account through xbox I get an error code. Anyway you can delete this account? "Hulk_smash567" It is not functional at all. Error when trying to play on xbox.Solvedwjkbr9epcigo9 days agoRising Newcomer21Views0likes1CommentSuspended account
Why suspended my account. Please help me about this. İ did not use any hack.Solvedfswes7qgzjju10 days agoSeasoned Newcomer52Views1like3CommentsMy account has been disabled wrongfully
I’m new here cause I’ve never really had problems with playing ea games but recently I’ve logged in to my console to play the new eafc 26 and when the part that comes up to say I’m logging in to ea servers it’s saying that my account is banned so I can no longer update the game or download the latest squads. I hardly ever play online so I really don’t know what I could have done wrong plus I play my console probably like twice a week. I really need some help because everytime I go to login to EA the verification email that they are sending the code to isn’t my email so I’m wondering if someone is trying to sabotage me or steal my account. Please help me out EA!!Solved32Views0likes1CommentCan't unlink my account
Hello. My platform account has been linked before and now the unlink button is gone. I need you to manually unlink my PlayStation/Xbox/Steam account from my EA Account. I confirm that I own both accounts and I accept all consequences. Please remove the linked platform from my EA Account.SolvedMybat77711 days agoSeasoned Newcomer38Views0likes1CommentCompromised account
So, I've noticed a few others with a similiar issue. In short, my PSN was linked to another account, I use the chat feature and get a mixed bag of people who are willing to help, and those that, even when I provide proof of purchase say that I have supplied incorrect information, just read a script. At the end of every single attempt, where I am able to verify the account (they won't do that if they're trying to prove identity, doesn't matter how many times I explain I have access to the email still), I am told "The tool is currently experiencing an outage, please try again in a few hours" or something to that effect. That would be fine, except it's been 10 days! with no indicator as to when the tool will be fixed. Inside the physical disc case (for Australia) there is a help line number listed, as well as the phrase "EA's Online Customer Support provides free live chat, email support, and community resources on Answers HQ" However, the number is disconnected and no one has been able to provide an email, all I ever get told is to use the live chat. Does anyone have any indication on when this alleged outage will be fixed and my, and others, accounts can actually be recovered?Solved43Views0likes1Comment
Community Highlights
- EA_Pythia6 months ago
Community Manager
- EA_David9 months ago
Community Admin
Featured Places
Community Hub
Looking for gaming chat and positive vibes? This is a spot to connect and celebrate the best of the EA community!EA Forums Tutorials & Rules
Get help navigating EA Forums and learn about the rules for this community space.EA Forums Info Hub
Read the latest updates and useful tips and tricks around EA Forums.EA Community Discussion
Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!EA Playtesting Discussion
Learn about Playtesting at EA and how you can sign up for it!Questions & Feedback on EA Forums' functionality
Ask questions about EA Forums' functionality and give feedback on new features & design during the forum launch.