EA App Closing Game
I’m going to post this to as many forums as I can as I can’t get into contact with any live support person at EA. Their chat bot just runs me in circles and sends me to unrelated forums. I’ll start by saying I only play the sims and have never had this issue before. I have had my game crash but that’s always followed up by some kind of report function to report the crash. That’s not what’s happening before some EA person tries to tell me otherwise. My game has always run fine and usually if it does crash it’s from an out of date mod I have. But that’s not the case now. I have taken out every mod. My computer can run the Sims 4 no problem even with mods but without mods it always performs much better. Maybe an hour into me playing the game, the game closes. Not crashes (I feel like I have to keep stating this so people understand.) It has only started happening the last few weeks. And I’m sure it’s the app causing this. It’s fully up to date as I check for an update every time I turn my computer on. Nothing happens in game that leads me to believe it’s a crash. The app just randomly closes my game. It’s annoying. EA has gone so far downhill that they can’t even bother to pay people to help with issues like this. Instead they have an AI bot that asks what the issue is, what your email is, and what platform you’re playing on and then will send you to a random forum (it sends me to a different forum every time I’ve tried.) Then when I ask for a live agent, it just asks the same questions again even though I’ve already answered them right before. I’ve tried this logged in and logged out of my account. I’ve tried on an incognito website. The point is that EA is cheap even though they’re going to make $500 BILLION dollars. They can’t even afford live support agents. This is absurd and at this point, I want a FULL refund of my Sims game and ALL expansion packs since I can’t play it without it closing on me. I can’t even get real help from a real person. Just a chat bot that’s taking all MY drinking water and giving money to billionaires.
Feature Request: "Download All DLCs" button for EA App
Hello. Please add a "Download All" or "Select All" button for game add-ons and DLCs in the EA App. Currently, players have to click on each expansion individually to start the download, which is extremely frustrating and time-consuming when you own dozens of DLCs (for example, in The Sims 4). This is a basic quality-of-life feature that steam and other launchers already have. Please consider adding it in the next updates. Thank you.
Stop Herassing US with EA subscription
Really, what it says in the title! I know about it, we all KNOW about IT. If we wanted to sign up for it we would. I dont need a pop up all the time in the middle of my screen to keep reminding me about it. If anything it will make myself and many others never considering getting an EA subscription just on the basic fact that you all insisted on shoving it in our faces.
Controller support on PC
EA has told me through different support techs that controller support is not available on Origin and EA Play - even for games that support controllers in other PC stores like Steam, Epic, UPlay, GOG, etc which even support wired and wireless PS4 controllers. It’s very strange that I can play EA games on Steam but not on their own platform. Frankly, it’s kind of absurd and embarrassing if this was my company. Am I missing something or does EA just not want our money?
NOT SOLVED - App opens every time I close a game
The old origin app had a setting if I wanted the app to automatically open when closing a game. I always set it to not open on its own. The new app doesnt have that setting and opens every time I close a game. I dont want the app to open when I close the game. Its super annoying to have to close the app EVERY time. It literally opens for no good reason at all. This is bad design. And this is the only app that has this annoying "feature".
Restore ability to hide games in library
Since you just closed 4 year old topic suggesting restoring basic functionality (that was present in origin) here I am to create new one. Please restore ability to hide games or remove them from account. This is very important for games that are demos, betas or no longer available Why do I have to watch Bejeweled 3 every time I want to find battlefield in my library? Why do I have to watch ea sports madden nfl just because I clicked on wrong tile while I had EA Play and it was instantly added to my account? I cannot even play it, it requires me to purchase subscription again (tile is grayed out) so I really have no idea why is it even visible in my library... I want to hide all these ugly mistakes and keep my library clean. It would be plus if I could add tags or group games into custom groups but just this basic functionality of hiding games and optionally removing them from account would be great.
About to uninstall this garbage - can't disable start on bootup
For weeks now. Every single day the launcher starts up on bootup, quietly. And in the middle of the day randomly pops up with an update about a sale! I disable the "launch on startup" option. I close the app. I open the app back up. It's toggled on. I toggle it off. The next day, it pops back up in the middle of the day. Your storefront/launcher is bad and everyone who works on it should feel bad. I'm about to uninstall the last game I don't even really play just to get rid of this garbage piece of software. It's incredible how a company with so much money can't even have a basic, functional storefront/launcher in the year of our lord 2026. I guess things that were capable decades ago are just out of reach for today's companies.
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