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EA account linking to a new Xbox Account
Hi, I have an EA account, have had so for years. I have a reasonable amount of paid content on it, 20+ titles. I also have an Xbox Game Pass for PC subscription and have been eagerly awaiting access to the EA Play library since it was announced last year. The EA play content comes up on my Xbox Game pass for PC as being available, that's great! Looks like I have to install a Beta of EA Desktop which appears to be replacing Origin. Fine I guess, another launcher, but hopefully it will play nice with GOG Galaxy 2.0. Go to sign in and it tells me that my EA account is already linked to a different Xbox Account. I have to think about this as I don't recognise it, then I recall this is an old, old, Xbox account from when I had an Xbox 360. I don't ever recall linking this to my EA account, but no big deal, or so I thought, I'll unlink this old Xbox account that I don't use and link it to my current Xbox Game Pass for PC account that I use and pay a subscription for when I log back in. No dice, I know see a message that says I can't link my EA account with my current Xbox account because it has previously linked to another Xbox account in the past. So I think this is a bit odd, I know I can't merge my Xbox accounts, the old one with the new, I've been down this road with Microsoft before. So maybe I think I'll create a new EA account and link this with my current Xbox Game Pass account and then have that merged to my current EA Account - the one with all my content. Time to head to help.ea.com - I have a lengthy discussion with someone on the chat. Apparently, no, they cannot merge a new EA account with my existing EA account because I have linked my existing EA account with Steam. This happened out of necessity I think when I purchased EA content on Steam last year. Okay, so maybe I can have my existing EA account signed into Origin and the new account signed into EA Desktop Beta? Nope, the credentials are shared. So creating a new EA account won't help. Okay, maybe tech support can assist me with linking my current EA account with my current Xbox Game Pass account? No, this is restricted because I have at some point in the past linked my EA account with an Xbox account, one that I don't use. I asked the tech support rep about this restriction, what is the reasoning behind this restriction, will this restriction be reviewed in the future, and if so will I be contacted about this? I was informed that I should make a post here. I am a bit frustrated by the experience. It seems like an arbitrary restriction, all I want is to access all my EA content in one place, the stuff I paid for and the EA Play content I am entitled to with my Xbox Game Pass for PC subscription. Two EA accounts is not the answer, especially as I own multiple devices and EA Desktop Beta and Origin share credentials. Can anyone help with this? Who can I contact regarding this restriction? I know I might be a bit of an edge case, but I figure that with the EA Play content available through Xbox Game Pass for PC now that I can't be the only person in this predicament. ThanksSolved37KViews70likes406Comments
EA Play Hub no longer working
EA play worked on PS4. Once i switched to PS5, EA play does not work anymore. I cannot even start EA play icon and the following message appears: This PS4 game isn't playable on PS5. For more information, go to PlayStation.com/bc.SolvedBotinec19645 years agoSeasoned Novice86KViews9likes149CommentsFIFA 22 Trial Locked on PS4/PS5 after Oct 1st
I just saw another thread about this that was locked in a very depressing, anti-consumer/member way, so here's another one. My trial period of FIFA also ended with 9...9!...hours left, and no, I didn't leave it playing while my machine was asleep which is what a community manager said before locking the thread. I mean, how much more anti-consumer can you get than that? And now, while my PS5 says that I'm subscribed to EA play, I can't access the Battlefield Beta. Again, how much more anti-consumer can you get? EA, that's how. Please help us solve this problem without locking threads with no answers at all.Solved6.3KViews0likes116Comments
[Megathread] EA Play - Madden 21 Trial
Hey I have EA Play, and it expires June 1, 2021. However, when I go to the Xbox store and click free trial, it brings me to a page asking me to extend my EA Play. I don't seeany options for continuing beside hitting extend. Thanks FalloutSolved5.5KViews1like111Comments
[RESOLVED] Why Are Some Games No Longer Included in EA Play for PlayStation?
Long story short, I bought 1 month of EA Play and some games that should be in the service are not. For example Dead Space, Wild Hearts, Mass Effect Trilogy and others, only giving me a 10% discount on said games. I'm on Playstation 5. CM edit: edited title for clarity.Solved3.7KViews0likes107Comments
I have Xbox Game Pass Ultimate, but EA Play isn't working
Title. I just renewed my Xbox Game Pass Ultimate membership, but whenever I try to download a game via EA Play, it tells me I still need to buy an EA Play membership. If I try to purchase an EA Play membership, it tells me that the subscription is not available.Solved147KViews38likes76Comments
EA Play via XGPU - Unable to Download Games via EA/Xbox app Since Jun. 21, 2024
Hi I purchased xbox pass today and I wanted to play some games that are in the EA pass (xbox pass includes ea pass ) However when I start the ea app FROM the xbox app (the 2 are correctly linked, I can see my account in both xbox acc and the ea app) I dont have any option to download the game , just to buy it . The game i wanted to play is F1 2023, but i tried other games as well , and still not working. It looks like ea play is not activated. I tried signing in-out from both systems . I tried to uninstall and install both system . Nothing seems to work CM edit: edited title for clarity.Solved6.5KViews0likes56Comments
EA Play Pro Membership was canceled due to payment method
I got 2 e-mails at noon today, one saying that I needed to update my payment method and the other saying that my subscription was canceled. one came at 13:01 and the other at 13:02. I had updated my payment method 3-4 days ago, but my subscription was canceled with an error. The message said to contact EA Support, but I can't contact EA Support. How can I update my subscription?Solved1.4KViews0likes55Comments
EA Play, F1 2021 PS5: Full game turned into Trial, cant play, cant dowload.
I have an ea play membership. Recently i ve dowloaded f1 2021 on my ps5. Which is the full game. Suddenly game shut down and couldn’t open the full game. Asked me to buy the full version on full price. Tried uninstall and reinstall but when i reinstall the game, it now says “trial” on the home page next to game. In the ea play, game list on ps store it also says full game is on full price. HELPSolved6KViews0likes54CommentsEA Play Pro Subscription Renewal Issue in Turkey Region
Hi, I had an EA Play Pro subscription last year, but my payment details weren’t updated in time. The last renewal attempt was on 19.09.2024, and I updated my payment details on 21.09.2024. Since then, I haven’t seen any new attempts to renew my subscription in my order history. I’m from Turkey, and my subscription was at the old price. However, I no longer see the old price available. Is it possible to renew my subscription with the old price? Thank you for your assistance. Best regards, Ahmet KAYA [edit: email address removed]Solved3.1KViews1like49CommentsEA Play Trial FC25
So I’ve not used a single minute of my EA Play Free Trial on EA FC 25. However, once it connects me to the server it comes up with a message saying “unfortunately you have used up your time on the free trial. You need to purchase the full game to keep playing”. As I say, have literally just got on and this came up. I tried restarting the game, restarting the Xbox, considering uninstalling the game and re-download but this is going to take time. Is there another fix?6.6KViews4likes45Comments
