Recent Discussions
Input Delay v.24
https://answers.ea.com/t5/Technical-Issues/Input-Lag-Unresponsiveness/td-p/11949320 In what is becoming an annual tradition since January '22, NHL24 plays with the same exact input delay, player freezing, etc. I don't need to repeat myself with the quality of my hardware, internet, and non-delay on every other game. During the pre-release period, I would say the connection was mediocre with regards to the delay/lag. But it has noticeably gotten worse since the full release last weekend. As it was last year, I played one night until 4am EST last weekend, and after an entire night of delay, it suddenly resolved to normalcy. If it ever resolved last year, barring the once in a blue moon day, it would occur around this same exact time. To date: still unexplainable. It's been varying degrees of atrocious since that night. This delay occurs in every mode, per usual. One resolves, they all resolve. The silver lining is I got this game for free. So, at least while I shout into the void this year, I do it with more money in my pocket and a clear conscience in not supporting this dreck.
Be a pro player suddenly becomes 23 when u edit player
the players age goes from 18 to 23 automatically at random points either before or after the draft. Happened to me three differerent times in different Be a Pro careers. It starts out at 18 but either right before the draft or during preseason with the nhl team all of a sudden it says he is 23. I can also see everytime it switches to 23 years old the play by name is switched to A.J and doesnt change even though I go in and change it and save the changes. *Edit Tried a new BAP career with start in Europe and got drafted to another team. Just went from 18 to 23 years old when i played my first game in the NHL. Also changed date of birth, same thing.
How do I report a bug in NHL 24?
Hey, NHL Community. Thank you for taking a moment to fill out a bug report! This forum board is a helpful place for both our Customer Support staff and NHL development team to identify issues you might be seeing in NHL 24. Before you submit a bug report, please use the search bar and look for key words related to what you're seeing. An example of a key word could be "freezing," or the name of a player, game mode, Pack, etc. If someone already reported the bug you're seeing, please reply to their thread and hit the "me too" button under the original poster's message. Thank you ahead of time for posting on these forums! To help make sure your post is in the right place, let's go over the difference between a bug and a technical issue. Technical issues are problems that can often be solved with some troubleshooting. Connection and installation problems are some pretty common technical issues. Examples below should be posted on the Technical Issues board Connectivity (disconnections, lag, unable to access account) Account issues, change email/password/security question etc. Account action/banned Trouble installing the game Bugs are problems you can't fix by yourself or with the help of our support team. We'll usually need to replicate the issue ourselves, then we can start working on a fix. Sometimes a patch or update to the game will be needed to apply the fix. Here are some examples: Audio Problems Crash/Freeze Exploit Gameplay It's important to be as specific as possible when submitting a bug report. We're looking for the following details: Fill in all the fields in the bug report form Description: Include the date/time it happened Let us know what sort of troubleshooting you've already tried on your own If you can include screenshots or video clips of the bug in action, that's helpful! Thanks for reading!How do I get help with a technical issue in NHL 24?
Hello, NHL Community! Welcome to the Technical Issues board. We want to get you back on the ice as quickly as possible. Understanding the info we need from you can help us get you back in the game. Before you post, be sure to use the search bar to see if anyone has already posted about the issue you're seeing. Searching for key words might help you find a thread where your question may have already been answered. If you're ready to make your post, we have a few things we ask you to keep in mind: Be as detailed as possible! Include the platform you're playing on. Let us know how long the issue has been happening. Give us a heads up on any troubleshooting steps you've already tried yourself. Share as many specific details on the issue as possible. This can include: Any error codes you're getting Where exactly the issue happens in-game If you need some tips on troubleshooting some common technical issues, here are a few steps we recommend taking first: Experiencing lag, disconnections, or trouble connecting to the servers? Connection Troubleshooting Advanced Connection Troubleshooting Having an issue on an Xbox console? A good place to start with Xbox troubleshooting is power cycling your console. This can help with many of the most common issues we see. This process doesn't erase any of your games or data. How to power cycle your Xbox console: Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. Unplug the console’s power cable. Wait 10 seconds. Important: Be sure to wait 10 seconds. This step resets the power supply. Plug the console power cable back in. Press the Xbox button on your console to turn on the Xbox. Having an issue on a PlayStation console? Power cycling is usually the best place to start with PlayStation troubleshooting. This can tackle most of the common issues you might run into. How to power cycle your PlayStation console Touch the power button on the front of the PS4/PS5 for at least 7 seconds (until the system beeps twice). Turn it back on after 5 minutes. Launch the game. Tip: If you're using an external hard drive for your console, whether or not it's for NHL 24, make sure all of the game updates are saved to the same storage drive. If the files are located on different drives it could cause errors or performance issues. If you have the game saved to an external storage drive, reinstalling it on the internal drive might help with crashes or errors. Thank you for playing NHL 24, and for visiting us here on the forums!NHL 24 play now cannot sub home team player
Product: NHL 24 Platform:Xbox Series X What is your gamertag/PSN ID? Crispychewy How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play now mode two players opposing teams . Home team cannot dress scratched players What happens when the bug occurs? Cannot substitute player with scratched player What do you expect to see? Change dressed player with scratched player Was the issue in online or offline mode? Offline Insert Game Mode or Feature here Play now What time did you see the bug? (HH:MM AM/PM) 12:12 pm What is your time zone? PST - GMT - 8:00 EASHL issues? Please insert your Club Region. What is your game language? English NHL 24 play now cannot dress scrathe
NH 24: Big list of bugs found (in World of CHEL)
Hello developers, here is my huge list of bugs found while playing World of CHEL (the only mode I really play). Info: I really love the gameplay, but these bugs are keeping the fun at a very low level. We tried each bug on 3 different PS5 systems - we could all reproduce those bugs, so its not a single problem: - Birth year of a player resets every time, you leave World of CHEL (not that it effects anything, but if there is a chance of entering the correct year, it should stay and not switch to 1901 again…) - Why do we have to create different players for HOME / AWAY / ALTERNATE? So I have to create a player for each of these sub-modes? New head, new haircut, new helmet, new jersey, new number, and and and…that means in fact: if you DONT do that for HOME / AWAY / ALTERNATE AND (!) the pro-player, the pro-goalie, the casual-player and the cascual-goalie it shows up a wrong number every time or switches your name back to „Jordan NHL“. Long story short: you have to create 12 (!!!!!!!!) players with ALL adjustments, just to play regularly in club with correct number, helmet, stick and so on? 🤭 Took me about 3 hours to do… - If there are two or more teammates at the same time in the club and one changes the team strategies, the game crashes for BOTH of them simultaneously! - its not possible to switch the jerseys when you found a club match, without breaking the lobby and showing the correct jerseys (sometimes they show our jersey at their side; sometimes all jerseys are just black) - you really do have to create a new logo for your team for HOME / AWAY / ALTERNATE? Why can’t you have three for all? Now i have to create NINE Logos??? - very often the rotating of a player in creating a jersey mode is not working, so you don’t see how the numbers look - after restarting a game, the jersey numbers in a an online club game have reset and are shown in ANY different color (sometimes white, sometimes blue, and so on) - the posts of the goal are YELLOW from the beginning and you can’t change them, unless you played many games to get the „change the goal color“-possibility. Why are they not standard red or at least in the team color? - team colors do not save sometimes, so they are all set back to standard - jersey colors switch uncontrollable after a few games to new colors (usually the away/alternate jersey); mixes with the number coloring switches (its very random) - showing different logos in the game loading page than the one you created - picking a jersey before an online game leads to mixing jerseys between teams or not showing the right jersey, so you don’t know if you picked a color that the other team is wearing - ingame you cant switch that easy between tactics cause it seems that buttons are not working regularly, so it needs a lot of clicks and time to set up correct improvements to tactics, for example powerplay tactics or faceoff strategies - we need a chance to copy colors to other color-boxes please: that would make creating a jersey very much easier I hope I don’t forget anything, I‘ll keep up posting if I found more! Please fix these :/ Its really annoying, even though the gameplay is fantastic and we love to play clubs, but not with these huge bugs… Yours, xX-Die-Ente-Xx
Connection Issues on NHL 24
Over the last couple weeks, i've been having crashing issues where i lose connection to the server (NHL 24) but when that happens, the internet on my xbox gets cut for about 5 seconds before it comes back on as if nothing happened No other device loses connection and my cable box is fine as well. I dont believe this happens with my other games, seems to only be nhl24EASHL club jersey not working
Product: NHL 24 Platform:Sony Playstation 4 What is your gamertag/PSN ID? randallpinkf How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? See EASHL Issue section below for details. What happens when the bug occurs? We are unable to use the customized club jerseys that we created for our club. What do you expect to see? I would expect the club jerseys that we created to appear as options when playing club games. Was the issue in online or offline mode? Online Insert Game Mode or Feature here eashl What time did you see the bug? (HH:MM AM/PM) What is your time zone? AST - GMT - 9:00 EASHL issues? Please insert your Club Region. We created custom club jerseys for home, away and alternate but can't seem to choose them or use them after we get matched up against another team. The only jersey option our club has is the black and white default jersey that shows up under "pro skater" tab under customize. How do we use the Home, away and alternate jerseys that we created and saved? What is your game language? English We created custom club jerseys for home, away and alternate but can't seem to choose them or use them after we get matched up against another team. The only jersey option our club has is the black and white default jersey that shows up under "pro skater" tab under customize. How do we use the Home, away and alternate jerseys that we created and saved? Platform: ps4 gamertag: randallpinkf Club team: Miramichi Gagnon Packers I have attached 3 pics: "club_info" - shows club details "Home_club_jersey" - shows the home jersey that we want to use "pro_skater_jersey" - shows the only option we have when picking jerseys for home and away games? Am I missing something? I can't understand why I can choose from the home, away and alternate jerseys that i created? Any suggestions would be appreciated. Thank you!