Forum Widgets
Featured Content
MAJOR CHAT ISSUES IN ALL POGO GAMES
THERE ARE MAJORRRRR chat issues in ALL games! Friends and I TRIED to chat while playing Canasta and everything comes out like this ####! In Game Chats, Table chats, AND PC chats! ANNNND My account got suspended for 7 DAYS recently! They said I said BAD WORDS but I did NOT! Now it's Censoring ALL chats! PLEASE HELP? WOULD ALSO be GREAT if we had a button to click to report in game issues!3Views0likes0CommentsGot the Sweet Tooth Town Freeze? Share What's Happening!
Okay, raise your hand if this sounds familiar: You're absolutely CRUSHING it in Sweet Tooth Town, feeling great, you make a satisfying move and then crickets. Nothing. The game just freezes as you stare at the screen .... Completely stuck. 😏 Unfortunately, the problem persists for players, and I know it's incredibly frustrating. Let's stop the freezing gremlins! To help identify exactly what is occurring, please answer these four questions: Which level is freezing for you? (very important) Where does the freeze occur? During Sweet Play (random level feature)? During regular play (selecting your own level)? Both? When exactly does the game freeze? After making the first move? During a specific animation or effect? At a different point in the level? What are you working with? What browser? (Chrome, Edge, Firefox, etc.) Operating System? (Windows, Mac, etc.) The more specific information we can provide to the team, the better chance they have of fixing this issue for everyone! Even if you've only experienced it once, your input matters. Thank you for taking the time to help improve the game for all of us! Friendly Reminder: Comments such as "me too!" or "please fix this" are understandable and valid 💫 Providing specifics to the team, makes moves!575Views3likes62CommentsChat issues
Anyone else having issues with chat... I am getting only ####. I am.not banned and ea closed my ticket saying no resolutionSolvedcameron72984 hours agoSeasoned Novice1KViews24likes127CommentsGlitch during badge purchase
Bought the badge “Kim the Star” in Canasta. There was a glitch after I hit the button to pay for it & said “try again later”. However, I noticed that my gems had decreased so I checked my gem transactions in my account profile and the glitch allowed them to take the gems (of course), but it didn’t allow me to activate the badge. I have paid for it, but now can’t play it. Tried to report it on the EA help page, but there was not a way to do it there. Any ideas? (YES, I KNOW THIS IS A MEMBERS FORUM and no one here can wave a wand for me. Just thought someone else may have had this issue & can tell me how they solved it.)8Views0likes0CommentsUse the shopkeeper special 10 times using Sweet Play
I am not getting credit today for using the shopkeeper special on Sweet Tooth Town using Sweet Play. I earned 7 yesterday and have not received credit while trying to complete this for Spin to Win today. Please advise.Solvedcoolcash999 hours agoSeasoned Newcomer104Views1like8CommentsSweet Tooth Town constantly freezing
In the Sports Tailgate Party Bingo Jam event, one of the challenges is obtaining candy swirls in Sweet Tooth Town. We are forced to play in sweet play mode or the swirls don't count. The game freezes which it has done for quite some time but to play in this mode, it's constant which is ridiculous and prevents us from obtaining the rewards. A lot of members are complaining. This problem happens no matter what device I use. I am computer savvy so yes I have cleared cache, cookies, etc. photo attached, 1 click and the board is frozenSolvedNo1Attitude6HP11 hours agoRising Novice773Views7likes86CommentsMerge Academy - Constellation Tier Rewards?
I just completed Silver tier 15 in the current Pogi Constellation which was supposed to award me with 50 energy and 20 coins in Merge Academy. But just as in all the previous Merge Academy constellation tier awards that I earned, those awards did not appear in my Merge Academy game. No increase in game energy and my coin balance remained the same. Am I missing a step, or is it a bug?linuxlynx198712 hours agoSeasoned Newcomer42Views2likes4CommentsMerge Academy
My game won't load at all, I only get a total white screen for the last 24 hours. Please help.Solvedlozzy195KLbX16 hours agoSeasoned Newcomer277Views2likes18CommentsMatching Moments
My game will not launch it just stays on the opening screen and does nothing. This has been going on for over two weeks now, kinda hard to get daily and monthly challenges completed when you can't get into the game. Please help.Lorijr3218 hours agoRising Newcomer17Views0likes2Comments- sate024019 hours agoSeasoned Newcomer40Views2likes6Comments
Quinn's Aquarium Part 4 Deadly Creatures - Black Screen
I've been trying for 2 days now to get into Quinn's Aquarium Part 4 Deadly Creatures and when I click to enter all I see is a black screen. Will not go into the game. Please helpSolvedszafzhfxbsln2 days agoRising Novice235Views4likes27CommentsMerge Academy daily not counting Sugar Rush orders
The daily Merge Academy did not count the 3 orders I completed in the Sugar Rush Event. It only counted the one i completed in classic mode. I am at a level that I would be lucky to make 5 orders in a week (in Classic mode), let alone a day.SolvedMCPO2000Qp2 days agoRising Scout401Views45likes69CommentsQuinn's Aquarium - No fish received for sheels
about 3 days ago. I was playing until I reached 1000 shells so I could but the 21 types of fish for my tanks. I purchased the one, it was fine, then I purchased the other fish for 500 shells and it took the shells, but did not place the fish in the tank and then as if it froze, I could not play anymoredavida19592 days agoSeasoned Newcomer11Views0likes1CommentSolitaire Home story Error
Home story has been down for a week for me. I have tried everything on my end to remedy the issue. If you look at my badge challenge I got almost half way so it was working. I have also tried to play it not as a club member and the game works so it can’t be my IPad it has to be a game glitch. I hope it can be fixed soon before my badge challenges is over. Thank YouGreenEyeGirl483 days agoSeasoned Newcomer26Views1like4CommentsPogo Claire Hart Classic Daily Challenge Not Counting
I have played three chapters of the game so far but have not gotten any credit for the items I found. Please look into this and fix the issue ASAP. Thank you. My Pogo screen name is Rosegirl397. I'm using chrome on an Android phone. I completed the recommendations such as cleaning the cache and restarting my phone.n Thank you.Rosegirl3873 days agoRising Vanguard40Views2likes12Comments
Important Links
- EA_Lanna5 months ago
Community Manager
- EA_Illium5 years ago
EA Staff (Retired)
Featured Places
Pogo
Join the Pogo community to talk about game issues, browser troubleshooting, and updating your Club Pogo subscription.Pogo Game Info Hub
Read the latest announcements and updates about Pogo.Pogo General Discussion
Join the Pogo community forum to chat about your gameplay experience, game updates,and your Club Pogo subscription.Pogo Technical Issues & Bugs
Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.