Recent Discussions
Ability Icons Disappearing
Hi all, We are aware of an issue where the battle enters a soft lock due to the ability icons disappearing (selecting Auto battle doesn't change anything). While we've been looking into this, we haven't been able to get a consistent repro and we are still investigating. If you've encountered this issue, please don't create any new threads, but instead comment on this thread with the following info so we can consolidate all the reports: Screenshot(s) Device Model and OS Game Mode (Squad Arena, Grand Arena Championships, Raids, Territory Wars, etc) Thank you in advance and apologies for the inconvenience this issue is causing meanwhile.
Jedi Master Kenobi event crash report investigation (log request)
Hi all, The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information provided should help with this. If you have encountered this issue, please don't create any new threads, but instead, comment on this thread with the following info so we can consolidate all the reports. Please provide the following: Ally code: Platform: Date and time of the crash (please add your time zone!): Device logs (a guide on how to get the logs can be found HERE) Any additional details:
Grand Arena Championship Crash and Sign up Issues
Hi Holotable Heroes, We are continuing to review the Grand Arena Championships for any issues during this exhibition. We’ve received reports of crashes during battle and players unable to enter Grand Arena. We are investigating further and are looking for more information. If you experience either of these issues, please post the following information below: What issue you are having? Your Ally Code Your phone model and firmware When did you sign up for this Grand Arena? Please send any screenshots or videos of the problem occurring
Grand Arena Championships - Not Receiving Points
Please keep an eye on >> this thread << for updates with the issue receiving Champion points. This is currently the most recent update: "Hi Holotable Heroes! Today’s Server Update contains a fix for the Grand Arena Championships. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread and your client will need to reboot CHANGES [EVENT] - Players who did not receive score from Grand Arena round 1 in the current Championship will have their accounts modified to add those missing points the next time they log in. If you were affected, there will be an inbox message sent to your account letting you know we fixed your issue. This update will require a restart of the game." Previous messages:
