Recent Discussions
Unable to login into my account (to restore my progress) + can't update the app.
Hi! Unfortunately, I'm unable to update Sims Freeplay from Play market to my old device and unable to login from my new device. I have downloaded the app to a new device and wanted to login into my account with Facebook (as I usually do). I saved my data to the cloud to login from a different device, but when I try to login, it brings me to play market, where it says "unavailable for your country" (Ukraine). However, I've been playing this game for years, and all this time I was able to update it. How is that even possible? I am able to download the app to my new device, but I'm unable to login into my account to keep the process I have built for years now? That's ridiculous... Could you please assist me in this situation, cuz I have no idea what to do anymore...? Looking forward to your response!Suggestions for Improving Gameplay Experience
Suggestion: To allow for greater customization of homes and better expression of a Sim’s or household’s personality, it would be lovely if players could also change the fencing around the house. Being able to choose the color of wooden panels and the material (iron, wood, etc.), and perhaps even add climbing plants, would make fences more personal and visually appealing. It’s great that some homes already have different fences (like seaside residences or those developed by the game, such as the family vineyard or the French vineyard—referring specifically to the fences, not the surrounding terrain). Another suggestion: The ability to name owned houses. When there are empty lots with no Sims living in them, only a house icon appears, which makes them feel a bit anonymous. It would be nice if players could assign custom names to the houses they’ve built—not just to empty ones, but also to those already inhabited by Sims and families. This would add more personality to both the homes and the Sims living in them. These names could appear in the general city view, making each home feel more unique and interesting. Additional ideas: Updates like the angled room feature were fantastic! But it would be great if rooms could be modified from multiple angles. To clarify: when you make a room angled, you can only do it once—so if I build an L-shaped room, I can’t then modify it into a T-shape. And if rooms could be expanded into an F-shape, that would be amazing! Also, an update allowing curved walls and curved or round pools would be a major improvement, enabling more organic design, a more realistic look, and greater customization. Speaking of design, I really appreciate the introduction of new styles, such as vintage items and panels, and the highlighted Memphis-style objects! Regarding some bugs: Pools don’t stay clean—by the next day, they’re dirty again, and one Sim alone isn’t enough to clean them. Also, during events with crafting stations, some Sims don’t complete their assigned actions, wasting valuable time needed to achieve the event goals. [Thread moved from The Sims Franchise IT board to the The Sims Freeplay EN board, please review the guidelines to find the right language board for your post. EA_Claus]App crashes when downloading saved game
After updating the Sims Freeplay app on my phone last week, it started crashing. Whenever I load the app, it force quits. After following all troubleshooting steps (including deleting + reinstalling the app), the game now loads to the screen where it asks me to download my saved data/game. As soon as I tap “Download Saved Data,” the app force quits every time. I was told this is a cloud save crash loop and that EA could fix it on their end. I reached out to support to no avail. Does anyone know how I can restore/fix my cloud save so I can continue playing?Locked Items in Shop
Hello, I have built the pet store in my town and have purchased a cat. However, when I go into the shop to buy pet related items for the house, it is locked and says I need to build the pet store first. I have deleted and redownloaded and it still does not update. Any suggestions?Refund and Delivered Items Issue in The Sims FreePlay
I requested a refund from Apple because the purchased items did not appear in The Sims FreePlay at first. However, the items were delivered later. Apple shows the purchase as refunded.Could you please confirm if it is okay to keep and use these items? ザ・シムズ フリープレイで課金したアイテムが最初は反映されなかったため、Appleに返金申請を行いました。しかしその後、アイテムが配布されました。Appleでは返金済みと表示されています。このアイテムを使用しても問題ないか、ご確認いただけますか？Issue with a deceased SIM still being assigned to a house
A SIM couple of mine got married, and moved into a house together. When this happened, one of them remained assigned to the home she owned as a single person. I thought I may be able to remedy this by killing her off. I want to demolish the house that she is assigned to, (and so stubbornly hanging into possession of. ) Any thoughts on how to get rid of her? I mean, I’ve already killed her, and that didn’t work. I really want to demolish that house. hrm?
