Forum Discussion

VT9GAMING's avatar
VT9GAMING
Newcomer
17 hours ago

My account is being accessed by a chinese hacker.

Idk how relevant is this but my account is being accessed by a chinese hacker based in hong kong who is constantly using my account and god knows whats going on with my account because I havent been playing for the past 3 months. And this situation is getting worse day by day that I changed every password hard resetted my laptop whihc I thought was compromised and the hacker still can access my account somehow. I am in desperate need of help about this whole situation. I have had this account for a long time and the only account I play apex on with my friends and like to grind ranked. I am writing this in all caps because this is a serious issue for me. I have been already submitted a report ticket and what not but it has been a disaster because no one ever **bleep** reverts back. Sorry for my language here.

Edit: Removed all caps. Per the EA Forums rules, please do not abuse formatting options. -CM

2 Replies

  • VT9GAMING's avatar
    VT9GAMING
    Newcomer
    16 hours ago

    I guess EA isn't competent to help in this issue but I already did put up a case and I haven't gotten a revert on it too. So what do I do now ?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hello. I'm sorry to say, we cannot help with this. Please contact an advisor by opening a case at the bottom of this article regarding hacked accounts. Thank you.