Forum Discussion

EzyHawk's avatar
EzyHawk
Hero
5 years ago

Re: Treasure pack: can't buy!

@evren2Could you please explain?
Have you tried to use another payment option and/or made sure that your card is not disabled for "Wordwide Payments and/or Online Payments." i know some banks disable this and you have to manually activate this.

5 Replies

  • EzyHawk's avatar
    EzyHawk
    Hero
    5 years ago
    @TheKaBuS Hello there TheKabus, firstly its not an BS Answer but a question to verify its not an issue from his end with the bank, paypal etc.

    Secondly, I do not work for EA and i'm only a volunteer. but yes i do keep track on issues to be able to help users as much as i can.

    However keep in mind that issues with payments and/or accounts may be different between users duo Platform, Region, Payment gateway and more.
  • TheKaBuS's avatar
    TheKaBuS
    5 years ago

    @EzyHawk This is bug with a button that is not working, it can never be related to "bank, paypal etc"

    as i said if you would open the game and see the menu youd understand, ill attach screen shots for more info

  • EzyHawk's avatar
    EzyHawk
    Hero
    5 years ago
    Thanks, I will verify the issue here and with some other champions/heros
  • evren2's avatar
    evren2
    5 years ago

    The option to buy IN THE IN GAME CLIENT is grayed out. It isn't selectable.  Not even able to get to the point where my card is an issue.