Hi everyone, Over the past week, we’ve seen a small uptick in reports from players encountering a “Service Limitations Apply” error in the EA app on PC and Mac. This error appears during login, when launching a game via a third-party launcher (like Steam or Epic), or when trying to link those launchers to an EA account. To help us investigate and hopefully resolve this for those affected, please share the following information in your reply: Your region/country of residence Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions") Are you using a VPN? If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again. Your EA app Error Reporter ID You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app. Once we have these details, we can investigate the issue further and try to identify its cause. Thanks for your help!

I have been getting the service limitations apply to my account when trying to sync GOG and EA. I seen something about location but I'm from Australia and don't believe we have any limitations.

when I try log into web app on computer it says service limitations apply when sending code to phone. But it does it only on some computers. It works on other computers but not all. How do i fix this?

I also now have this problem and i live near Sydney in Australia !service limitations apply on login via GOG | EA Forums - 12266707EA. PLEASE FIX !(disappointed with bad management)Edit: I don't apricate when people MOVE my posts into the WRONG category and gives WRONG answers to not only mine but many others. and then when I point it out in another post they delete it. That shows bad merit... MOVE MY POSTS BACK. they have nothing to do with the APP OR VPN and nothing thats stated here has anything to do with a response or answer to the question that I and many others have asked/stated !

I'm trying to log into EA on my main account and every single time, it won't sent me an authentication code because "Service Limitations Apply". I am not from a country that cant use EA games. I am in Australia. I just wanna play Sims and can't log in at all. Not even on my phone.I've tried cache clear, reset, run as admin and waiting. NOTHING works.Please send help.

[INFO REQUEST] "Service Limitations Apply" Error In EA app Or Online

19 Replies

Tickle_ya_pickle
Rising Newcomer
2 months ago
when I try log into web app on computer it says service limitations apply when sending code to phone. But it does it only on some computers. It works on other computers but not all. How do i fix this?
FruitTinkler
Seasoned Novice
2 months ago
I'm trying to log into EA on my main account and every single time, it won't sent me an authentication code because "Service Limitations Apply". I am not from a country that cant use EA games. I am in Australia. I just wanna play Sims and can't log in at all. Not even on my phone.

I've tried cache clear, reset, run as admin and waiting. NOTHING works.

Please send help.
Alexkherry
Newcomer
2 months ago
Hello EA. I cannot connect to the FC25 Servers. Whenever I try to, I get one of two error codes. 1 There's been an error. "Your request cannot be completed Service limitations apply". It is a white screen background. Or 2 " You cannot connect to the EA servers at this time". Can anyone help? 95% of the time I get the first error code, but at times I will get the second one. Can anyone help. Thanks.
EA_cuervo
Community Manager
2 months ago
Hi there,

Do you have the option to choose to send the code to your email instead? If not, you can contact EA Help support and they should be able to assist you with that.

How to get help with your EA Account
dpvl70rz2uh8
Rising Newcomer
2 months ago
Cuba
soushymori
Rising Newcomer
2 months ago
i have my account and password too but when i need to verify i did it to my phone number because i forgot my gmail password but keep telling me Your request cannot be completed. Service limitations apply. even though this is my phoe number and i did verify from it from a 6 month
Ali2006AK
New Novice
2 months ago
I have this issue too but I play from Poland
Kaaizen69
New Novice
2 months ago

I have been getting the service limitations apply to my account when trying to sync GOG and EA. I seen something about location but I'm from Australia and don't believe we have any limitations.
Kaaizen69
New Novice
2 months ago
I also now have this problem and i live near Sydney in Australia !
service limitations apply on login via GOG | EA Forums - 12266707

EA. PLEASE FIX !

(disappointed with bad management)
Edit: I don't apricate when people MOVE my posts into the WRONG category and gives WRONG answers to not only mine but many others. and then when I point it out in another post they delete it. That shows bad merit... MOVE MY POSTS BACK. they have nothing to do with the APP OR VPN and nothing thats stated here has anything to do with a response or answer to the question that I and many others have asked/stated !
682xuprjkcys
Rising Newcomer
2 months ago
Same Issue,