I have just redeemed a voucher for Game Pass and saw NFS Heat on there.
I went to download it and this is all I'm getting, even after following several guides of uninstalled and running as Admin.
This is happening on every game, and the only reason I instelled this was because Origin (Which works fine) doesn't support my Xbox Game Pass.
Help, I just want to play a game!!!
Community ManagerHey @ToxicHutchyy as the EA App is still in beta you may run into issues like this.
Do you have any problems with any other games?
Darko
I have the same problem.
I cannot open any game page. 3 dots show
Hi,
Same problem here on 2 computers with 2 different accounts.
I reinstalled ea desktop but it's still not working.
Same issue with any games. No download button.
I have the same problem. for the all games in ea app the download or play button is missing. there is just three dots for loading and It stucks for ever!
Can it be a location based problem maybe?
I fixed it by changing DNS server and restarting the app. Switching it back to my original DNS server brought back the problem.
My dns settings were already in the auto-get dns settings option. I tried google and cloudflare dns settings and opened the ea app again. But problem was not solved. Where am I doing wrong? @stncttr908 @CaughtInMyScoPe
@Umutsasi Here are the failed DNS entries I captured while not using my VPN, maybe you can try to add these to your hosts file?
pin-em.data.ea.com
groups.gameservices.ea.com
pc.ea.com
rtm.tnt-ea.com
split-evaluator.juno.ea.com
desktop-config.juno.ea.com
service-aggregation-layer.juno.ea.com
ratt.juno.ea.com
pc-assets.ea.com
Umut vpn aç kapa yap düzeliyor
Community ManagerHey all, is it possible to try on a different network to see if you have the same issue?
Can I ask with what ISP you see the issue and where you are located?
Darko
Its DNS, I have a PiHole, I had been using the OpenDNS serves, swapped to Google and they came back.
Update
It was my DNS filter server, I have a PiHole, and EA must use some servers shared on my block lists.
My DNS server was already set to 8.8.8.8 for its external calls.
Changed the local ethernet DNS and EA is showing download buttons again and downloading and quite fast too BTW well done!
Set your IVP4 DNS to 8.8.8.8 on the adapter, and the EA desktop may work again. YMMV
I changed my IVP4 DNS to 8.8.8.8 but it still doesn't work. Can u help me
@RnZistaken @KerimcanT Ya valla dns değiştirdim her şeyi yaptım. Vpn kapa aç yap demişsin de bilgisayara özel indirilen vpn var mı? Tarayıcıdan vpn aç kapa yapılarak düzelmez.
@RnZistaken @KerimcanT yaptım bu arada bilgisayara direkt vpn uygulaması indirdim adı da windscribe açtım vpni sonra ea app açtım oldu teşekkürler
A dnsflush resolved this. From the DOS cmd prompt:
ipconfig/ /flushdns
