Charged terminal illness patient with limited income 2x then removed game
Can EA give me a human and not automated response? Y’all billed me 2x and when 1 charge was reversed of the DOUBLE billed you decided to remove my game, tell me I’m one infarct away from being banned and when I gave proof you sent an auto email back. EA double charged me for 4 sims 4 DLC. I caught it on PayPal instead of roughly $60 I was charged over $120 on a limited income with a **bleep** terminal illness that uses this game to escape. I reached out to PayPal they verified I was billed DOUBLE werewolves & a bundle when on sale. Now you’ve sent me emails saying I have to rebuy it (now not on sale and way over budget) when y’all billed me 2x for each item I purchased. Now I’m out $60+ and you removed my game that I paid for, again, DOUBLE for. Please a human contact me. Thanks.
