switching to sims 4 xbox to pc

I was thrilled to finally dive into The Sims 4 on my PC, anticipating all the fun and creativity I had on my Xbox. However, I quickly encountered a frustrating and disappointing issue. Despite using the same account, my previously purchased expansion packs and other add-ons were missing from my PC game. The library remained unchanged, yet all the content I had spent my money on was nowhere to be found.

This confusion and the lack of access to my purchased items have significantly diminished the enjoyment I once had with The Sims 4. It's disheartening to see my investment in those add-ons go to waste, and it certainly takes away from the immersive and fun gameplay experience I was used to

The whole experience has been a letdown. I was looking forward to enjoying my favorite game on a new platform, but instead, I've been met with disappointment and inconvenience. It's incredibly discouraging to not have access to content I've paid for, and it makes me question the reliability and support for cross-platform gaming.

Overall, this situation has taken away the excitement and pleasure I once found in The Sims 4. I hope that this issue gets resolved soon so I can fully enjoy the game again.