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Account hacked EA support not registering my case despite multiple contacts
I purchased games through Epic Games, and after a long time, when I logged into the EA Games portal, I noticed that my account was linked to a completely different email address. When I submitted a complaint to EA Games, it was not properly recorded. I kindly request that an authorized representative contact me directly. I will provide the necessary information at that time. EA_Darkoinxk1t4djhr844 minutes agoSeasoned Newcomer22Views0likes1Comment- 10Views0likes1Comment
Last Exception error
hi I'm getting an error and i don't know exactly why please help Exception when applying action <StateChangeLootOp ParticipantType.CraftingObject> for loot loot_Crafting_Recipe_QualityModifiers(loot_actions=(loot_Trait_Perfectionist_AttemptQualityIncrease(loot_actions=(randomWeightedLoot_Trait_Perfectionist_FocusQualityAdjustmentChance, <StateChangeLootOp ParticipantType.CraftingObject>, <StateChangeLootOp ParticipantType.CraftingObject>, <StateChangeLootOp ParticipantType.CraftingObject>, <BuffOp ParticipantType.Actor>, <BuffRemovalOp ParticipantType.Actor>), run_test_first=False, tests=CompoundTestList([(BuffTest(apply_whitelist_on_individual_basis=True, blacklist=frozenset(), blacklist_tags=frozenset(), categories_to_ignore=(), disallow_categories=(), require_categories=(), subject=ParticipantType.Actor, tooltip=None, whitelist=frozenset({buff_Trait_Perfectionist_InTheZone}), whitelist_tags=None),)])), loot_MidlifeCrisis_Active_CreativeBonus(loot_actions=(randomWeightedLoot_MidlifeCrisis_Creative_ModifyQualityChance, <StateChangeLootOp ParticipantType.CraftingObject>, <StateChangeLootOp ParticipantType.CraftingObject>, <StateChangeLootOp ParticipantType.CraftingObject>, <BuffRemovalOp ParticipantType.Actor>), run_test_first=False, tests=CompoundTestList([(BuffTest(apply_whitelist_on_individual_basis=True, blacklist=frozenset(), blacklist_tags=frozenset(), categories_to_ignore=(), disallow_categories=(), require_categories=(), subject=ParticipantType.Actor, tooltip=None, whitelist=frozenset({buff_MidlifeCrisis_Type_Create}), whitelist_tags=None),)])), loot_Fear_Failure_CraftingEffects(loot_actions=(<BuffOp ParticipantType.Actor>, <StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_Consumable-Quality'> ParticipantType.CreatedObject>, <StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_VideoRecording_Quality'> ParticipantType.CreatedObject>), run_test_first=False, tests=CompoundTestList([(SimInfoTest(ages=None, can_age_up=None, death_object_assigned=None, gender=None, has_been_played=None, is_active_sim=None, match_type=MatchType.MATCH_ALL, npc=False, species=None, tooltip=None, who=ParticipantType.Actor), TraitTest(apply_thresholds_on_individual_basis=True, blacklist_trait_types=frozenset(), blacklist_traits=(), num_blacklist_allowed=0, num_whitelist_required=1, subject=ParticipantType.Actor, tooltip=None, whitelist_trait_types=frozenset(), whitelist_traits=(<Trait:(trait_Fear_Failure)>,)))])), loot_Burnout_CraftingQuality(loot_actions=(<StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_Consumable-Quality'> ParticipantType.CreatedObject>, <StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_Consumable-Quality'> ParticipantType.CreatedObject>, <StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_Consumable-Quality'> ParticipantType.CreatedObject>), run_test_first=False, tests=CompoundTestList([]))), run_test_first=False, tests=CompoundTestList([])) (AttributeError: 'object_DrinkShaker' object has no attribute 'set_state') MCCC Version 2025.3.0 se help15Views0likes3CommentsEA ID scrambled to random numbers
I have seen this somewhere but there has been no real fix as the people that reported it had a different issue. I dont have a problem accessing my EA account, I have never changed email address but it seems like after some research EA just likes to scramble the IDs if the accounts aren't in used for a while? And that is what is being used in all the games. Also kicker is if i look at my linked account, it has zero problem seeing my steam account using the same name, or under my game personas (in the edit account page), it can see all my other EA games using the same name. only difference is battlefield where it also had my old clan tag. In my EA app, my nickname is set to my ID. If i login to my account and try to edit the ID to match the nickname it tells me that is is already in use. How does one go about fixing that?8Views0likes1CommentI have a problem with not receiving a code in my email in another EA account.
My Steam account is linked to an EA account. I want to unlink this account from Steam. To unlink it, I need to send a code to the EA account's email address. But I haven't received the code. I don't know what to do. Please help.10Views0likes1CommentCan I transfer Sims 4 and add-ons to new EA account?
Hi, I own The Sims 4 base game along with several add-ons, which are currently installed on my Mac. Unfortunately, I no longer have access to my EA account, as it's linked to an old email address that no longer exists, so I can't verify the account. My question is: if I create a new EA account with my current email, will I still be able to re-download my game and add-ons, since they're already installed on my computer? I'd greatly appreciate any guidance. I've invested a lot in these add-ons and I'm hoping I won't need to repurchase them. Thank you for your help!7Views0likes1CommentI can't add a phone number to my account.
I have been trying to add a phone number to my account for the past week or so since setting up and every time it says "Something went wrong. Try again later.". I have opened support requests with advisors who only offer generic advice and claim they can't add one on their end. Is this a rate limit?sheamichael20042 days agoSeasoned Newcomer15Views0likes6Commentsi want to change phone number
i want to change my phone number because the old one is disconnected but of course "Something went wrong. Try again later." double check my country code but nada, so i open up a support ticket but it ask me to put "product or game" like bro this is account issue not product issue so yeah i pick something there and fill everything up then i cant click the submit button??? what is it do you want bro?FIL7HYC45U4L2 days agoNew Novice11Views0likes1CommentAn EA account was already linked to my Steam account. And i want to unlinked it
When i tried to play EA games through Steam but it's already connected to an EA account without my knowledge. BTW my Steam account was hacked once, i think this was the time they linked it. My question can i unlinked it? I tried contacting steam support but they couldn't help with third party accounts. I want to unlinked my Steam account and the hackers account. The games i was trying to play were Battlefield 1 and Farcry 3. Attached are the accounts that are linked on those games14Views0likes1CommentI need to unbind the EPIC and EA accounts
I need to bind EPIC to another EA account now, but it will take several months to unbind.YunZhong82 days agoSeasoned Newcomer16Views0likes2CommentsBan appeal on the case number 221240912
Ban appeal on the case number 221240912. The banned Username EA ID is Heartbeach. The EA account was banned accessing every video game forum of EA. I have contacted EA help, additionally they informed me to post ban appeal on the EA forums by new EA account, thereafter they will unban the EA account. Please unban the account. The EA account did nothing mistaken, misguided and illegal. The EA account just shared feedback, opinion, thoughts and conviction regarding the video games that the EA account purchased&played on video game forums of EA. The ban/judgement was a mistake. Please authorise the EA account unbanned.Appeal_ban2 days agoSeasoned Newcomer16Views0likes1CommentXbox Account already linked to a disabled EA account
I recently got games pass and need to link my xbox account to my current EA account. The problem is when I try to do this EA tells me the xbox account is already linked to an "to your EA Account for 0f*****@disabled.ea.com". So how am I suppose to unlink it from that account if it is disabled and can't be signed into? I have tried multiple support tickets and they have all been closed with no replies or resolutions from support. I also cannot seem to open a chat - always seeing a screen saying advisors dont support this issue. So as it stands, my xbox account cannot be used with EA as it is linked to another EA account that doesn't exist. Any help would be appreciated!15fbffc91fd240f52 days agoRising Newcomer22Views1like1Commentdeleting or unlinking a disabled account
My PS5 is linked to a disabled account. I created a new account and tried to link it to my PS5, but I am unable to do so. I have no idea what the email was or what the login information is for the disabled account. How do I delete it or unlink it from my PS5? I have spent at least an hour now fumbling through the EA help menu. I hit contact us and tried to create a ticket, but it won't submit either. This customer service is not very user-friendly and is quite aggravating. Please, can a person reach out to me to help me? I am not able to play and save any data on EA games, and I am getting to the point where I am considering canceling my Battlefield 6 preorder and just giving up on playing any other EA game ever again.17Views0likes1CommentHow do I get help?
How do I get help if no one is responding to my tickets? Over a week ago I submitted a ticket about swapping my email address on the account, and I haven't heard a single word back about my case, not even a "hey we got your ticket, please wait." Cox Communications ceased support of all of their @cox.net emails, so I do not have access to the account in question. Previously I had reached out to support to get this fixed, but apparently all they did was add my gmail IN ADDITION to the inaccessible @cox.net email. So my primary email (which is where all communication emails from EA DEFAULT to, and you CANNOT change that field when you log into your account) is stuck on the @cox.net email address, and they insist on using it. That only fixed not getting the 2FA emails, because they ask what address you want the code sent to, but everything else account related is being sent to no where. Hope I wasn't getting emails inviting this 17 year veteran of the franchise to play test anything......................................... (/s) "A confirmation email was sent to b**********************@cox.net with your case info. You can continue browsing EA Help. We'll let you know when your chat has started." - Yeah, that email is never going to be seen, and your website just freezes and the live chat never does anything. I also got a crazy hash looking message "A confirmation email was sent to **********[edit: email address removed] with your case info. You can continue browsing EA Help. We'll let you know when your chat has started." when I try to use my gmail. What. Is. Going. On. This is ridiculous. I just want my account to be an email that I can open. That's all. Simple data base change, 1 field.glitch242 days agoNew Novice34Views0likes1CommentAccount cannot be found
You need to find your ID to unlink your Steam account. But I keep sending it to the email I used before, but I still don't receive the code number. So, I am unable to find my account or cancel my existing linked account.SAM_KIM253 days agoSeasoned Newcomer85Views0likes4Comments
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