Forum Widgets
Battlefield 6 purchased in Steam is not displayed in the EA App library.
I bought the game by pre-order on steam, everything works, I can log in to play, but there is no battlefield 6 app in the EA app, I cannot receive the veteran's award and other awards.Steam and EA app are linked to each other, I tried deleting the apps and installing them again, it doesn't help. There is no such problem with the EA 25 purchased on steam, and it is displayed correctly in the EA app. I did what the employee advised: reinstalled the EA app, Use the built-in EA app recovery tool , I see Star Wars purchased on steam and need fo speed also purchased on steam Only battlefield 6 purchased on steam is not displayed in the EA app. 5 EA employees with whom I chatted could not solve this problem and the only thing they could advise was to post it on the forum.Solved102Views0likes7Comments
Games have been removed from my account?
Subject: URGENT: Missing Games and Purchased Add-Ons EA Support, I am reporting a serious issue: several of my legitimately purchased games and add-ons have been removed from my account. Most notably, Dragon Age: Origins, including all purchased add-ons, is no longer accessible. I still own the original Origins and Awakening discs, and I purchased every add-on directly. I am also missing add-ons for other titles, including the Mass Effect series. I was told these were linked to a different account, possibly an old Xbox Live account. This explanation does not make sense: these purchases were made before Xbox Live was ever linked to my EA account, and the Microsoft account in question was only closed last year, long after the purchases were made and used through EA. I have invested a significant amount of money into these products, and losing access to them is unacceptable. If this issue is not resolved, I will have no reason to continue using an EA account or purchasing EA products in the future. I need my games and all associated add-ons restored immediately. Thank you.Solved58Views0likes1Comment
I have big proplem
16 USD was withdrawn from my card without my permission. I want the money backSolved51Views0likes1CommentXbox dakı oyunları oynayamıyorum
Merhaba, Xbox Game Pass üzerinden EA Play oyunlarını yüklemeye çalışıyorum ancak EA App kütüphaneme hiçbir oyun düşmüyor. Xbox hesabım EA hesabıma bağlı gözüküyor ancak bağlantıda bir sorun var. Lütfen Xbox hesabım ile EA hesabım arasındaki bağlantıyı kaldırır mısınız? Bağlantıyı manuel olarak silemiyorum. Hesabı yeniden bağlamak istiyorum.Solved36Views0likes1CommentDO NOT USE EA
EA has given me the biggest headache by far out of all of my PC headaches. Tell me how you are going to charge double (70-80$) for a game (most games are reasonable being around 40$) on steam THAT DOESNT EVEN WORK. I’ve gone and messed up all of me pcs settings trying to get it to work just for me ea app to crash 5 seconds after start up. The first solution is to clear your cache from the ea home page… IT WONT EVEN LET ME SIGN IN! WTF DO YOU MEAN! I’ve legit had it and have begun crashing out so I urge anyone prone to crashing out to STAY AWAY FROM EA! Worst devs I’ve ever seen by far. DO BETTER!!!Solvedpneldayungog4 months agoRising Novice110Views0likes2Comments
Great games guarantee refund
Hello, I would please like a refund for The Sims 4 Love struck add-on. It's not been 24 hours and it doesn't seem to appear on my orders as refundable - but I just assumed it was part of the great games guarantee, I didn't realise some games are not ?? Does that mean you can't guarantee that all games are great?? Sounds dodgy... I also can't find a customer service chat button anywhere. I have just messaged on Instagram but I thought I would post this for documentation purposes - also if anyone knows how to get a refund pls help because I am broke xSolvedlunarsociety4 months agoRising Newcomer122Views0likes3Comments- 46Views0likes1Comment
EA App refund
Hey everyone, i bought the sims medieval game for Mac (triple checked this) , but when i went to the EA App it says it only works on windows and doesn’t let me download it. I have a macbook air m2 so i thought it wouldn’t have any problem running. But apparently it doesn’t. The problem now is I went to the refund tool page because if the game is unplayable there is no reason for me to leave it as is— but when I reach the point of selecting the refund method it gets stuck and doesn’t go any further. I tried restarting my pc, sign out and in again, changing the reason for the refund but nothing works. Also i cannot reach ea through emails to request said refund so… what can I do? It’s my first time purchasing on EA App so I have no idea how it worksSolvedshyroda5 months agoSeasoned Novice314Views0likes6Comments
Make your whole network usable
How on earth you made an online forum that is worse than free ones using phpbb? why on earth you dont have dark mode on the forum? (because everyone likes getting flashbanged every time reading in the night) why on earth your ea app have to enter a weird-ahh, bug every five minutes? if you are obligating people to use your products, buy your games, then maybe, just maybe, show some care about them? Do better, multi million dollar companySolvedUberlebender-lk5 months agoSeasoned Veteran40Views0likes1Comment
Order processing take too long ,, payment already purchased
Hey guys , i've purchased FC26 3 days ago and as soon as i purchased , got Email about purchasing but the order is still processing in EA account management and game isn't arrived in my ea app library. is there anyone who know what to do becauce l contacted ea help but nothing or just have to wait 26 august or idk because last summer l preordered fc25 and it is was in my librarySolvedalexx4o0_5 months agoSeasoned Novice196Views1like3CommentsPrice issue of STEAM and EA apps
大家好，我是一名来自中国的玩家。为什么EA APP上卖的BF6价格这么贵，而STEAM上的价格只有268元？EA APP能否提供中国地区的价格。我不想在 SREAM 上购买。如果这个问题不能解决， 我只能在STEAM上购买。SolvedGGA-lukis5 months agoSeasoned Traveler84Views0likes2CommentsI can't log in to my EA account from my Steam account
Hello, I'm logged into my Steam account with another EA account, and I don't have access to that account. I want to disconnect my EA account from Steam, but I can't do this because I can't log in to my EA account. Can you help?Solved108Views0likes2Comments- 19Views0likes1Comment
Sims 4 pack purchased on accident- could I get a return?
I accidentally purchased the Sims 4 Enchanted pack, but did not intend to. I have not downloaded it or played it and would like a refund, but I am being told through chat to come here to discuss the issue as they cannot get me to a supervisor for help. Any thoughts? Thanks so much!SolvedJvec156 months agoNewcomer80Views0likes1Comment- hcgkl6 months agoRising Newcomer38Views0likes1Comment
Community Highlights
Featured Places
EA app
Discuss the EA app and your favorite games, and meet other players in the EA community to play with.EA app Tutorials & Guides
Read all the guides and info about the EA app!EA app Info Hub
Get all the info and news you need about the EA app!EA app General Discussion
Got EA app questions? Let's chat here!EA app Feedback
We're eager to know your thoughts on the EA app! Feel free to share any feedback or ideas in this community forum.EA app Technical Issues & Bugs
Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.
