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Yassinaboud2124 hours agoNewcomer9Views0likes1CommentI need my resources
I bought this 11 ghc pass for 2 drafts 2000 germs 150 fc points alongside with 300 training transfer tokens but after the purchase was completed I didn't receive my resources. This is my UID [mod edit - removed UID] . I want my money back or my resourcesSolvedcz2lpfn46wq720 hours agoTraveler9Views0likes1Commentfalsely suspended
well, i got falsely suspended for doing nothing. At first i got suspended for like a week, and when i checked my acc today, the suspension has been pushed to 580+ hours. Like what did i do??? i tried sending this to ea through support.Solvedxqd3z0dph9xq3 days agoNewcomer12Views0likes1CommentReceived a Juventus player from "Champions Draft: Chelsea A" pack
--- DEVICE & ACCOUNT INFO --- - Device Model: Huawei P60 Pro (Running via GBox) - Operating System: EMUI / Android (GBox environment) - User ID (UID): [mod edit - removed UID, keep it safe] - Connection Type: Wi-Fi --- DESCRIPTION OF THE ISSUE --- I opened the reward for "Draft de Campeões: Chelsea A" (Champions Draft: Chelsea A), but instead of receiving a Chelsea player as specified by the theme and pool of this pack, I received a 117 OVR Juventus CB player: Kalulu (plus 10,000 Coins). It appears that the reward drop table for the "Chelsea A" draft pack was misconfigured to include/deliver Juventus players. --- STEPS TO REPRODUCE --- 1. Launch FC Mobile. 2. Go to the Champions Draft ("Draft de Campeões") event. 3. Open/redeem the "Draft de Campeões: Chelsea A" pack. 4. The reward screen displayed 10,000 Coins and 117 OVR Kalulu (Juventus CB) instead of a Chelsea player. --- EXPECTED VS ACTUAL RESULTS --- - Expected Result: To receive a player from Chelsea as advertised in the Chelsea A Draft pack. - Actual Result: Received 117 OVR Kalulu (Juventus), who belongs to Juventus and does not match the Chelsea pack theme. --- FREQUENCY --- [X] Occurred upon opening this draft reward pack. --- EVIDENCE --- Attached screenshot showing the reward title "DRAFT DE CAMPEÕES: CHELSEA A" along with the 117 OVR Kalulu (Juventus) item delivered.SolvedKinox78344 days agoNewcomer34Views0likes3CommentsAkun kena diskors
Tolong Ea Fc mobile kenapa akun saya kena diskors, padahal tidak ada melakukan pembelian apapun. Tolong bantu akuSolvedJun3786 days agoSeasoned Newcomer26Views0likes1Comment
Sorry Login Failed Error
I have been trying to login into a game for a long time now but I can't login since this error sorry login fail error keep coming and I tried everything I change my network I even clear the data re install the game couple of times but it's still happening even submitted a ticket 2 days ago but no response that came from the EA sports but I am keep trying to fix this problem and I really need a help to fix this problem and I really want to play this game.SolvedSmokieAMV6 days agoRising Novice22Views0likes1CommentMy account is currently suspended for approximately 163 hours
Subject: Urgent Request for Manual Review – FC Mobile Temporary Suspension Dear EA Support Team, I am writing to respectfully request a manual review of the temporary suspension placed on my FC Mobile account. My account is currently suspended for approximately 163 hours, and I received the following message: "Suspended Account [0x00102710]" User ID: [Removed - CM] I have been playing FC Mobile regularly and have always tried to follow the game's rules and EA's Terms of Service. I have never used cheats, hacks, modified game files, exploits, or any unauthorized tools. I have also never used a VPN to gain an unfair advantage. I was very surprised to suddenly find my account suspended, as I am not aware of any action I have taken that would justify this suspension. I fully understand the importance of EA's anti-cheat and security systems, and I respect the need to protect the game and its players. However, I strongly believe that my account may have been flagged incorrectly or automatically, and I kindly ask your team to investigate the reason for this suspension and perform a manual review of my account activity. I would greatly appreciate it if you could provide me with the specific reason for the suspension and confirm whether the suspension was applied correctly. I have invested a significant amount of time in FC Mobile and have always enjoyed playing the game fairly. I sincerely hope that my account can be reviewed by a member of your team and that, if this suspension was issued in error, it can be removed as soon as possible. Thank you for taking the time to review my case. I look forward to your response and to understanding what caused this suspension. Kind regards, Amr Kamel FC Mobile User ID: [Removed - CM]Solvedgefocti1mqc111 days agoRising Newcomer28Views0likes1CommentLost Guest Account Recovery
Dear EA FC Mobile Team, I lost my Guest FC account from my iPad 2nd generation Pro 13-inch, with an OVR 119. I do not have my UID but I have the league, device played on, username, level. I will not post the details here for security reasons. ajay16nk you can email me for the details or message me. Please help me to recover my account. TO ALL THE COMMUNITY MANAGERS Thank you. I can provide also other details (not billing because I did not purchase).Solvedodlybaondw0511 days agoNewcomer54Views0likes1CommentUrgent Suspected Hacker Causing Persistent Game Breaking Issues in FC Mobile
Hello EA Support Team, I am reporting a serious issue affecting my EA SPORTS FC Mobile account. I played one Head to Head match against a player I strongly suspect was using a hacking or exploit tool. During that match, my players froze, collided into each other uncontrollably, and the ball teleported erratically to the opponent’s control, while my ping spiked abnormally despite a completely stable internet connection. Since that single match, every match I have played has the exact same issues, including player freezing, uncontrollable collisions, erratic ball movement, and abnormal ping, regardless of who I am playing against. This is clearly not a coincidence or a device issue. It began immediately after facing that player and has not stopped since. I have already ruled out all local causes. I restarted my iPhone multiple times, fully uninstalled and reinstalled the app, and switched between Wi-Fi and mobile data. None of this helped. This strongly indicates that my account or match session has been affected by the hacker’s exploit on your servers, and it is actively affecting my competitive gameplay. I request an urgent investigation into this matter and a fix to my account or session so I can play normally again. My account details MY UID is <removed> Device is iPhone 11 Pro Max iOS version is 26.5.1 Please treat this as urgent, as it is affecting every play. [CM - Edited to remove account info]Solvedsjr2up6e3ifo15 days agoSeasoned Novice339Views0likes1Comment- 7swb0xkbo6ap15 days agoNewcomer23Views0likes1Comment
Lost access to main account (ipan) - Need unlink/relink help
Hello EA Community Manager / Staff, I need help recovering access to my main EA SPORTS FC Mobile account (In-Game Name: ipan). My email got unlinked/overwritten by a comeback account session. The account ipan is NOT deleted as it is still active and visible on my friend's in-game list. I have full ownership proof including Google Play order history (GPA receipt IDs). Could you please escalate this issue to the account specialist team to unlink the current session and relink my email to my ipan account? Thank you!SolvedMalasmain217 days agoSeasoned Newcomer28Views0likes3Comments
โดยระงับบัญชีแบบไม่มีเหตุผล
อยู่ดีๆก็โดนระงับบัญชีทั้งที่ไม่ได้ใช่โปรแกรมช่วยเล่นอะไรเลยแต่กับโดนระงับไอดีฝากตรวจสอบด้วยSolvedtqhlysb80ct418 days agoNew Novice26Views0likes1CommentRefund Request – 15 Ticket Pack Not Received
Hello, I purchased the 15 Ticket Pack in FC Mobile for approximately 250 CZK, but I never received the 15 tickets in my account. The payment was completed successfully, but the items were not delivered. I would like this issue to be resolved as soon as possible. If you cannot deliver the 15 tickets to my account, I would like a full refund of the 250 CZK. Thank you for your assistance, and I look forward to your reply.Solvedvydrajebest19 days agoNewcomer41Views0likes1CommentI randomly lost my fc mobile account
Hello EA Support, I need help recovering my FC Mobile account. My club name was Mbappe, and my team was around 110+ OVR. When I opened FC Mobile and signed in with the same Game Center account I always use, the game started a brand-new account and put me into the tutorial instead of loading my old team. I don’t believe my account was linked to an EA Account or Facebook. I was expecting my Game Center account to load my original team. Could you please check if my account can be recovered? I’m happy to provide any additional information you need, such as my device, approximate last login date, or any other details that could help identify my account. Thank you for your time and assistance.Solved63Views0likes1CommentMissing "Link Account" button on FC Mobile guest account
Hi EA Team, I accidentally entered the wrong birth year when creating my FC Mobile guest account, so the Link Account option is missing. I have a 121 OVR team that I've been grinding on for a long time and I don't want to lose it. Could a community manager please help me update my account age so I can link it? I have my UID ready to send via private message. Thanks.Solvedssg789_FC24 days agoRising Newcomer171Views0likes1Comment
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