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FC Mobile Account Lost After App Data Clear – Purchases Lost & No Proper Support
Hello EA Community, I’m writing this post out of frustration after dealing with EA Help for a long time with no real solution. This is not just an account issue anymore — it’s about lost money and extremely poor customer service. 📌 What Happened I had two separate FC Mobile accounts, each correctly linked to its own EA Account. After I cleared the FC Mobile app data and logged back in: Both EA Accounts were incorrectly linked to only one game account My main account became inaccessible I did NOT press overwrite or confirm replacing any progress The missing account is still visible in the game, which means the data clearly still exists This is clearly a system or linking error, not something I intentionally caused. 💸 Real Money Lost What makes this unacceptable is that: I spent real money on this game Purchases were made in good faith, trusting EA’s system Now that account is inaccessible I’m being told it “can’t be recovered” with no proper explanation If a company takes players’ money, it should also take responsibility when its systems fail. ❌ Poor Customer Service Experience EA Support has been extremely disappointing: Cases are constantly transferred between teams Status keeps changing (waiting on player, update by customer, transferred) I keep providing information, screenshots, and explanations No one actually fixes the problem I’m offered a one-time grant instead of restoring what I paid for It honestly feels like EA only cares about taking money, not about helping players when something goes wrong. ⚠️ Why This Is Not Acceptable The account data still exists No overwrite was done No clear technical reason is given for why recovery is “impossible” Players are left stuck while live events continue This is not how a major company should treat paying customers. ❓ What I Want I want my original account restored If that’s truly impossible, I want a clear, honest explanation Not automated replies Not endless transfers Not being pushed toward compensation instead of a real fix I’m posting here because EA Help has failed to resolve this properly. If anyone from EA or the community can escalate this or explain why this happens, please do. Thank you.Hey fc i can't get my rewards page of kickoff event to claim drafts
Hey fc i can't get my rewards page of kickoff event to claim drafts I have re installed and my version was new only I have checked every possible way but I can't get the page can u please check out glitch on my account my user id is [removed]EA you are the worst
I loved your gamę but since You decided to give me 10games in a a row versus p2w people in attack mode where they have 50% of great chances and all green and im getting always Basic yellow im deleting your gamę there is no Brain cell in this you mąkę people hate this gamę and oppojents laught scores 20goals in 40seconds sending Emoji for the rest of the game and im starting from half IT Takes 10seconds to score one goal do you even Play your own games ?????Request for Assistance with Linkin
Request for Assistance with Linking / Transferring Apple ID Account to Google – FC Mobile Dear EA SPORTS FC Mobile Support Team, I am currently using an FC Mobile game account linked to my Apple ID and would like to request assistance with linking or transferring my account to another login platform (Google). My account information is as follows: In-game Name: LongTan.Jr Player ID: removed Region / Country: Vietnam Current login method: Apple ID Issue description: I would like to change my account linkage from Apple ID to Google; however, I cannot find any option to do so within the game. I kindly request your guidance on the necessary steps, or your assistance in transferring the account linkage if this is supported by the system. If account ownership verification is required, I am fully willing to provide any necessary information or proof, including: Screenshots of the in-game account information page The Apple ID email address used to log in Any additional details you may require Most recent login time: 15:51 on January 13, 2026 (GMT+7, Vietnam time) Specific request: I would appreciate detailed instructions on how to link a new platform without losing any game data, or technical assistance from your team to complete the transfer if possible. Thank you very much for your time and support. I look forward to your response. Kind regards, LongTan.Jr Player ID: removedLinking one game account with two ea mails.
I have two accounts: a BlueEgo account (my main account) and a BaNaing007 game account. I play both accounts on the same phone and have two EA emails. Yesterday, my brother wanted to play the BaNaing007 account, so I gave him access. After he used it, he cleared the app data and logged back in. Now, the EA email that was linked to my main account, BlueEgo, got linked to the BaNaing007 account instead, and I can’t access my main account anymore. Currently, the BaNaing007 account is linked to both EA emails. Please help me with this. Please help me recover my BlueEgo account. As proof of ownership, I have receipts from purchases made on the web store, and I can also provide the in-game lineup of my players.
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