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FC Mobile freezes when opening Squad screen
Hello, I am having an issue in EA SPORTS FC Mobile. The game works normally, including matches, the store, and other menus. However, whenever I open the Squad/Lineup page, the entire game freezes and becomes unresponsive. I have already tried: - Clearing cache - Reinstalling the game - Restarting my phone - Updating my device - Changing battery settings My device is Xiaomi 11T Pro. The issue started after opening several player packs. I also tested the same account on another device (tablet), and the Squad screen still freezes there as well. This suggests the issue is related to my account or squad data rather than my device. Please check if there is a problem with my squad data or account and help resolve this issue. Thank you.WE WANT THE BEST FOR THE GAME
We cannot really start to talk about issues in FC MOBILE 26, First of all, many users have complained of disconnection while playing or even about to start a match, I personally have lost stars because of this. Second of all, Internet connection. It's better to improve the game to boost the experience, running on 100-150ms or even 300ms then it returns to 23ms whenever it wants slows experience. There are tournament hosted here in Ng that are put to an half because of this issue. Kindly fix these things!Disconnect issue
Hi EA Support Team, I wanted to bring to your attention a recurring issue I've been experiencing with multiplayer modes in the game. I have been repeatedly disconnecting from matches, regardless of which multiplayer mode I attempt to play. This is happening consistently and is significantly impacting my ability to enjoy the game. I'd like to provide the following details: • Issue: Disconnect bug occurring in all multiplayer modes • Frequency: Repeatedly, on every attempt • Impact: Unable to complete or enjoy any multiplayer session I've already verified that the issue is not on my end — my internet connection is stable and I have not encountered similar issues with other games or applications. I would appreciate it if your team could investigate this bug and provide an update or fix as soon as possible. Please let me know if you need any additional information, such as error codes, system specs, or logs, to help diagnose the problem. Thank you for your time and support.Appeal a suspended account
Dear EA. I have banned from the game for three days now. I dont know why my account suspended for 28 DAYS!!! I never use cheat or smething else. I loyal and play every day. I start this case with case number #248668315 few days ago, and dont get any response until now. What can i do now, please help. Thx in advanceRequest for 60Fps/High
Issue - I am unable to select high frame rate"(60 FPS)in the game graphics settings.It shows"not supported on this device"despite the hardware being fully capable. Device details. *Model:Infinix hot 50 5g(X6720) *Chipset:Mediatek Dimensity 6300 *GPU:Mali-G57 MC2 *RAM:8GB RAM *Display Refresh Rate:120Hz Message - I am writing to request that this device be added to whitelist for 60 FPS.The dimensity 6300 chipset and 120Hz screen easily meet the requirements for smooth high-frame-rate gameplay,but the game is currently "soft-locked"to 30 FPS.Please optimize this model in the next updateMy Fc mobile account
Hello EA Support, I need help recovering my FC Mobile account. When I try to log in with my EA Account, it says the date of birth in FC Mobile does not match the date of birth on my EA Account. I cannot check which birthdate I entered in FC Mobile because I cannot access the game account anymore. My FC Mobile account details: FC Mobile username: hussame Team OVR: 122 Google email linked to the account: [edit: email address removed] Last time I could access the account: 09/06 Players I had: 124 Kane, 122 Desailly, 122 Martinez My account was linked to Google Play Games, but my Google account was deleted and then restored. Since then, Google Play Games gives an error when I try to create or access my profile. Can you please review my account details and help me recover or relink my FC Mobile account?FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices
Hello EA team, I'm writing to report a performance issue on my Infinix Hot 40 Pro, which is powered by the MediaTek Helio G99 processor (8GB RAM, 120Hz display). The 60 FPS option is completely unavailable in EA SPORTS FC Mobile, even though this chipset is more than capable of handling it. Other graphic-intensive games run at 60fps and above on this device without any issues. This is clearly not a hardware limitation — it's a missing software optimization on EA's side. Many players with Helio G99 devices are facing the same problem, and we'd appreciate an official response and a fix in an upcoming update. Please add Helio G99 to the list of supported devices for 60 FPS. Thank you.Subject: Issues with Player Tradability and Star Signings Eligibility
Subject: Issues with Player Tradability and Star Signings Eligibility - UID: 375807877035941888 Email Body: Dear EA Support Team, I am writing to report an issue I am experiencing with a specific player item in my account. Recently, I acquired a player that was indicated to be tradable. However, when I attempt to sell or trade this player on the Market, I receive an error message stating that the player is "not eligible for trade." Furthermore, this player is not showing up or appearing under the "Star Signings" tab either, where I expected them to be available for selection. Could you please look into my account and assist me in resolving this issue? I would appreciate it if you could verify why a tradable player is being restricted from both the Market and Star Signings. My account details are provided below for your reference: In-Game Name: MrModi User ID (UID): 375807877035941888 Thank you for your time and assistance. I look forward to your prompt response. Best regards, MrModiLoading error
Hi,everytime i try to roam the game,they send me back to login screen and say download overtime,it was so since morning,i tried mamy things,only to fix it with a vpn,now,everytime i try to pkay something,it says connection error,it hasnt been like this before,please do something about itFrame Rate capped at 60 FPS
Hi. Yesterday, I just bought a new phone for myself, the Xiaomi 17T Pro. With an SoC like Dimensity 9500, it'll surely play at 120 fps smoothly, yes? But no. Turns out, the game is able to play with the Very High frame rate setting, but on the game boost interface, it looks like it's capped at 60 fps. I'm not sure if this a software bug, the game itself, or because the phone had just came out a few day ago. This also happens to my brother's POCO F7, which applies to the same issue as above. You can look for the proof on both phones as following: Note: I have tried multiple things across both devices, such as disabling the default frame rate for games through developer mode, making sure that the refresh rate is set to custom 144 Hz and 120 Hz respectively, as well as not enabling battery saver. Thank you for understanding.Connection lost in Manager Mode
The game lost connection at the 84th mins and kicked me out. I was winning 2:0 and on a very stable network. It’s been 10 mins and still cannot start another game. Some screenshots for your reference. I just needed that win to promote to FC Champions. Please give it back to me. Thank you!
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