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Banned for repeat offences????
Went to log in today and I got the message "This account has been banned for repeat offences". I have no idea what it refers to, I have never had any warnings and have never done anything against the terms. I'm now out of my guild, missed the new raid launch and have lost 100s of hours of gameplay. I filed a form to appeal but it says you do not get informed of the outcome or reasons. Anyone know how long it takes to resolve this?
unable to buy anthing from store.
I keep having a purchase timeout on my phone [android], on 5G and on Wifi. after testing i got the same on my PC client! tried some things still no progress. what i did: cleared cache from the game and from google play store. restarted couple of times, no progress. Reinstalled game, still the same problem. Posting on the bug forum already but seems like nothing is happening.... the only thing i got was a reply that said they cant replicate it, but 100% on your end, as i can see how many other people have the same problem!!Main Account got unbinded
I recently created an alt account through PC client and EA (on an alt EA account). When i logged into it on my phone, i think that alt account highjacked my main's google play account as it now leads to the alt account instead of main, as well as the guest account, which now also leads to the alt (somehow). I now have no access to my main from any device and i also accidentally disconnected it from my main account (this one is my fault as i think i accidentally clicked it and it didnt really register in my brain what i did) I contacted EA Help in game through the alt account and they've been... well responding once a day asking for more and more info. Its now been 5 days and im missing marquee shards and datacrons. If anyone from the dev team can help, id really appreciate it. What i have done in the chat with EA help so far: Provided my main's player id, ally code, screenshots of recent transactions from both google play and email, as well as created a new account on my main's EA account at their instruction and provided them this player Id as well (so that i think they will replace it with my main, but im not 100% sure why they made me do it). Am willing to provide all of this information to a developer here as well, but obviously dont want to just post it here for privacy reasons. Please help, i am missing yoda shards catching up on which will cost a lot of money/ resources and all of the datacron farming, its been like 5days already.
unable to connect
Hi, I’m on an up-to-date version of Windows, but I haven't been able to access the game for a month now; it gets stuck at 80% during loading. I’ve already posted about this and tried everything over the past month, but I haven't received any technical response. I’m losing a lot of battles and dropping in the rankings; I often run out of time because it takes much longer on my phone, and I’m missing out on the PC login bonuses. What do you plan to do about this?Change my Date of Birth for my account
I made my account a year or so ago if I remember correctly and put a fake random date of birth for it that I dont remember. Now I want to connect my EA account to my SWGoH account but it wont let me because of the mismatched birth dates. Is it at all possible to change my DOB for my SWGoH account to my real DOB?New renewal quests not appearing until previous one finished?
I'm not entirely sure how it works but the quests usually pop up in batches of two as far as I've realized and if I have one left over from yesterday it doesn't give me two new ones but one new one and keeps the old one. Happened to me when it didn't recognize I joined a guild and I didn't want to exit it because of territory battles to rejoin so the same quest stayed for a couple of days and it's happening again now when I have the quest to fulfill a guild member's gear request (they simply aren't requesting any). I don't want to miss out on any of the rewards so I'd like to know if this is normal or not. Ally code: 521-382-728Coliseum ban – manual review request
Hi, My account was permanently banned for “Coliseum Cheating” following a short Coliseum session. I was using low-level Era units and primarily playing the battles on Auto. This is an established 5.5m+ GP account and this is my first enforcement action. I submitted the official SWGOH ban appeal form earlier this week and have allowed five working days for the review. As I understand that there is no confirmation when an investigation has been completed, I currently have no way of knowing whether my account has actually been reviewed. I’ve seen a number of other reports concerning Coliseum bans, including cases where accounts have subsequently been restored following review. I’m therefore just asking if someone could please ensure that my account receives a manual review. Ally Code: 179-784-155 Thank you.Can't Log in, Stuck at Patch download
Hey GoH team, I have been trying to log in for two hours now and I've been stuck at 80% loading for the majority of those two hours. I'm trying to log on through PC, deleted my EA app cache, relogged onto my internet but everything else I've been online doing before and since has been fine, including submitting this. I have no solve and am going to miss nightly reset and waste a bunch of energy, am I alone being stuck here? Is there a known bug?
Profile theft
Someone has stolen my SW:GOH profile. Support isn't responding, and while I wait, an unknown person is playing and spending my resources. I still have access to the profile via the mobile app, but I can't link the game back to my profile—it keeps throwing an error. What should I do now?
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