R2-D2 Disappears in Conquest
I’ve encountered this bug 3 times so far. I start a battle on a node with R2-D2 — such as a Jedi Training Rey team — and R2 uses the smoke screen, then disappears. He doesn’t stealth, mind you; he’s gone. The battle completely stalls out after that. I had to choose a different node to bypass it, but still lost a bunch or energy.cant join any journey guide fight
HI, I created a new account (actually playing as guest) and since journey guide became available i'm unable to launch any fight. I have the requirement for the tier, the "battle" button is green, but when i press it nothing happens. I tried lot of different journey and i have the same issue with all of themUpdating Date of Birth
Me and my son played this game together, and he set up the date of birth with his age (he is a minor). However, I have taken up the account, and the date of birth registered does not match mine or the one on my EA account. I would like to be able to update it, and have tried in-game support, but even with a valid ID shown, they said there is nothing they can do. Can this be changed?Critical Technical Issue Account Linked to Deleted EA ID
Hello, I am facing a major database conflict. My Star Wars: Galaxy of Heroes account (8M GP, 8 years old) is currently linked to an EA account that was deleted by your services. Because the internal ID no longer exists, the game crashes systematically when I try to manage the link or connect to the EA App. I have created a new EA account with the same email, but I need a manual override to point my Player ID to this new account. Support agents are currently giving me generic answers about not being able to unlink, but this is an orphaned data issue, not a standard request. Could a Community Manager or a Senior Technician please look into this? The link to a deleted account is preventing me from playing on PC.Problem with purchase
I am trying to purchase LSB available in the web store, but I am getting the following message: We're unable to process your order at this time due to technical issues. Please use another payment method or try again later. I selected a different payment method, but the error still appears.
DTMG LSB missing omicrons
The Dark trooper moff gideon lsb that just released has the label omicrons included but he only comes with 1 of the 3. In previous bundles they were included like scion of jango. I am guessing this is due to his omicrons being level 9 abilities and not level 8 like the previous ones. Was this intentional? ThanksIPD in TB explodes with full health
I saw that Meathead said they didn't have any evidence of him exploding with full health. Well,i've had that in TB , it happened before, but hearing MH saying that they don't see it made me a bit angry. https://www.youtube.com/watch?v=i0Tl9k6DAcU Mind you this has happened before but i didn't catch it. Quite annoying to have back to back explodes when he's clearly full health.
KB5077181 prevents game launch
After installing KB5077181 for Windows 11 the PC client will not launch. There is a heroes.exe process that will start but the game window never loads. Repairing the game, reinstalling the game, reinstalling the EA App, upgrading graphics drivers, restarting the pc, reinstalling Microsoft Visual C++ redistributable v14 did not resolve issue. Rolling back the security update appears to fix it.Can’t collect daily rewards
Ok this is like the 3rd time I’ve posted this. Why can’t I claim these? There was a minute left before the daily reset! This has happened to me probably 10 times or more. I’m a paying customer and this is unacceptable. I’m missing out on rewards and it’s extremely frustrating. CG_Meathead please can someone tell me why this keeps happening?
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