Recent Discussions
Online dynasty - Error "Our servers cannot process your request"
Everytime I go to join a online dynasty rather I search it or get a invite it takes me through all the creations but once I get to the school history and click “continue” it automatically pops up a error message “Our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu.” I’ve been dealing with this issue since early release came out. Really feels like I wasted money by getting the early release edition.
Why can't I log into College Football 25?
Hey football fans! Having trouble getting logged into College Football 25? Can't remember if you linked your accounts? We've got some tips that might help you get on the field. Linking your PlayStation or Xbox account to your EA Account If you haven't played another EA game in a while, you might be asked to link your Xbox or PlayStation account to an EA account the first time you start up College Football 25. Note: If you don't have an EA account set up already, you can create one over at the EA Help website. Click the Sign Up button at the top-right corner of the page to create your EA Account. There are a couple different ways to link your console account to your EA Account. You can either link them when you get the prompt in your game, or you can go through the EA Help website. On EA Help You can link your accounts by logging into the EA Help website with your PlayStation or Xbox login info. If you aren't sure if your accounts are already linked, take a look at the Connections page in your EA Account settings. The video below shows how you can use the EA Help website to link your accounts. You'll also see steps on how to check if your accounts are already linked: On your Xbox or PlayStation Log in with your EA Account details when you get the prompt in-game. You'll also be asked to verify a one-time code sent to your EA Account email. Enter the code from your email into the login screen on your console. You should be good to go from there! Using EA Account Login Verification If you have Login Verification set up on your EA Account you might be asked to verify when you log into College Football 25. Not seeing the codes in your email? There are a few things to check: Make sure your email inbox isn't full Check your Spam/Junk folder Make sure our emails aren't being blocked Make sure you're logged into the right EA Account Note: if the code emails still aren't coming through, try looking for a past email from ea@e.ea.com and allowing images to be displayed. Then try sending another verification email. Not sure if you're logged into the right account? Check out the video above for steps on how you can find the Connections tab in your account settings. There you can see if your EA Account is linked up with your Xbox or PlayStation account. Looking for more info on how you can set up login verification to keep your account safe? The video below has you covered: What if I can't log in for a different reason? We've got more articles on the EA Help site that might get you in the game. Check them out for some other tips: I can't log in to my EA Account Find your EA Account email address How to update your EA Account Troubleshoot your connection to EA games I hope this has been helpful if you've been having a hard time logging into College Football 25. If it feels like you've tried everything, and you're still stuck, please reach out to the EA Help team. They'll pull up your account and see if they can help you get into the game. Thanks for visiting us here on the EA Forums!
Why are my packs glitched in ncaa 25
I bought 500 points for the ICYMI booster pack in the store and when I click on the pack I get an error message saying “Our servers cannot process your request at this time. Please try again later” I have done a bunch of trouble shooting by deleting the game and redownloading it checking connection restarting router restarting my PlayStation and nothing seems to work. Somebody please help.Team Builder Team Not showing up
Yeah man, I just made my team builder team just now and tried to download it and it wasn't showing up. Tried putting in my username : nothing. Keywords, brand and state : still nothing. I even tried recreating and resubmitting my school. It still wasn't popping up. I'm wondering if I have to wait for awhile or people are having similar issues
How do I get help with a technical issue in College Football 25?
Hello, football fans! Welcome to the Technical Issues board! Before anything else, we want to make sure you're looking for help in the right place. Sometimes it can be tough to tell the difference between a technical issue or a bug. Read on for some tips on how to spot the difference. Technical issues are problems that can often be solved with some troubleshooting or with help from the EA Help team. Check below for some common examples. Examples of Technical Issues Connectivity (disconnections, lag, unable to access account) Account issues, change email/password/security question etc. Account action/banned Trouble installing the game If you need some help with logging into your account or with missing content please reach out to the EA Help team so they can take a look. You can find more info on how to reach them at the link below: I need help with my EA Account or game If your account has been banned or suspended, the Terms of Service team will need to take a look. They'll review your account and see if the action can be overturned. For more details on how to contact them check out the link below: Get information about your EA Account lock, ban, or suspension Bugs are problems you can't fix by yourself or with the help of our support team. It would be best to report issues like this over at the Bug Reports board. Check out the examples below. Examples of Bug Reports Visual glitches Audio Problems Crashing/Freezing while playing a certain game mode Gameplay Before you post, be sure to use the search bar to see if anyone has already posted about the issue you're seeing. Searching for key words might help you find a thread where your question may have already been answered. If you're ready to make your post, we have a few things we ask you to keep in mind: Be as detailed as possible! Include the platform you're playing on. Let us know how long the issue has been happening. Give us a heads up on any troubleshooting steps you've already tried yourself. Share as many specific details on the issue as possible. This can include: Any error codes you're getting Where exactly the issue happens in-game The name of the specific Challenge, Chemistry, Items, etc. that's giving you trouble If you need some tips on troubleshooting some common technical issues, here are a few steps we recommend taking first: Experiencing lag, disconnections, or trouble connecting to the servers? Troubleshoot your connection to EA games Seeing an issue on Xbox Series X|S? A good place to start with Xbox troubleshooting is power cycling your console. This can help with many of the most common issues we see. This process doesn't erase any of your games or data. How to power cycle your Xbox console: Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. Unplug the console’s power cable. Important: Be sure to wait 10 seconds. This step resets the power supply. Plug the console power cable back in. Press the Xbox button on your console to turn on the Xbox. Having an issue on PlayStation 5? Power cycling is usually the best place to start with PlayStation troubleshooting. This can tackle many of the common issues you might run into. How to power cycle your PlayStation console Touch the power button on the front of the PS5 for at least 7 seconds (until the system beeps twice). Turn it back on after 5 minutes. Launch the game. Tip: If you're using an external hard drive for your console, whether or not it's for College Football 25, make sure all of the game updates are saved to the same storage drive. If the files are located on different drives it could cause errors or performance issues. If you have the game saved to an external storage drive, reinstalling it on the internal drive might help with crashes or errors. We hope you're having fun with College Football 25, and we thank you for visiting us here on the forums!
