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EA account linked to my Xbox account is disabled
Haven't played on Xbox in quite a while. When I start up Apex Legends, it tells me that I need to reset my EA password. However, it tells me that the email that is linked to my Xbox account is ******@disabled.ea.com. When I try to log in to EA using the Xbox login, it asks for my email and none of the emails that I have ever used work. I'm assuming this is because the linked EA account ends in @disabled.ea.com. I've put in two separate help tickets without a response and am assuming this means I won't be able to play new games like BF6 with my Xbox account.Solved8Views0likes1CommentWhen your account is banned from steam.
If you unfortunately had a steam account with games from EA and then it has got ban on it. one EA is not going to unban I have read 132 cases on steam and reddit another 150+ cases there this not scientific so yes there could crossover. unfortunately I did not read many accounts having the ban removed. The only ones that did get was it was automatic email sent when the Hijacker changed the email and EA sent email to original Email address. Two things happens when steam account is hijacked one when the hijacker changes the EA app email this does not always sends a automatically email to the original email address. If this has happened to you then I'm sorry more likely you will not be able get the ban lifted. Stop here you have your answer. The other thing is Steam is going to report you account as being hijacked and no they will not inform EA if you recover your account. So you want is ask EA to unban your account for the action of someone else. the first Hurdle set up Email that can log in to EA help since your EA app once linked to steam account uses your Email that means your Email is banned. Once you have another email to talk to anyone about your EA account ban.Side note you have already violated Rules of EA this can get you once more banned {yeah I know that sounds silly just go read it your self}. No I do not think they will actually enforce that, yet its in there crazy as that sounds I know. I hope you now see how hopeless this is by now it gets even worse then this. Next is convincing a EA help person to actually read what your wrote down. DO NOT START with any mention of ban. I repeat do not mention of banned account. apparently EA employees are unaware how to ask for ban to be lifted. They just spam a link over and over and well not read anything you have texted. What EA help people do not understand is it's not just your account that has been banned it is also your email address that has been banned. Meaning you can not use there links for help since your Email address is also banned you can not log in with. Since you can not log with a banned Email then you can not access the link to request you ban to be lifted. To convince a EA help person to help you I recommend screen shot the log failure on there website as proof that your Email is ALSO banned. Once that EA help person knows that your email is banned AND you need it to log to EA help website so you can use the Link to beg to have you ban removed. Ok now if that EA help person talks to there people THEY MIGHT LIFT you ban on your email. They have only done this once for me and took 7 times. I tired another two more times after the judgment came back as EA is not going to lift the banned account top of that they once more banned the Email address again. NOTE the people at EA that can remove you ban most likely not going to help you according to two EA Help personal texted me. Lastly as strange as this might sound EA rules state asking people for help at EA help can get you banned HOLD I that sounds nuts but it is what states yeah I know that sound crazy. I bring this all up because of all the steam accounts that where banned because some stole a steam account. IF I had not read so many I would not make this post in the first place. I Completely understand if this post gets deleted by EA. That my Secondary account gets banned. It was my fault playing your games as far back Sega Genesis day's.SolvedTheEvilPackRat782 days agoSeasoned Newcomer14Views0likes1CommentCan not log into Sims4 as gmail account is deleted
How can I regain access to my EA account when I do not have access anymore to my gmail? I need to contact support as I cannot remember my account password and deleted my gmail without remembering that I used that email for EA. But to contact EA without the old email, how to do that? I had to make a new account just to write here but really want to use the account I've had since 2017.Solvedd2w872vr6og02 days agoRising Newcomer6Views0likes1CommentEmail does not exist
Hi my account is a really old one that I created on ps4 and now that I switched to pc I realized that it's a really old email that is linked to it. So old that it was deleted (by yahoo). My apex account is very sentimental and I have put money in the game so I don't want to loose it somehow. What can I do to change the email if this one no longer exist ?SolvedLykpan2 days agoSeasoned Newcomer21Views0likes3Commentsfactor authentication
i was trying to add my account to another console but it needs confirmation from the email that was used for the factor authentication which is no longer accessible and i am unable to change it or add my number instead. Is there a way to fix it or is it hopeless.SolvedAFA42242 days agoRising Newcomer7Views0likes1CommentRequest to Deactivate EA Sports Account Linked to My Steam
Dear EA Help Support, I would like to request assistance regarding my EA Sports account that is linked to my Steam account. Steam ID: 76561198342794938 Issue: The email address linked to my EA Sports account has been stolen by a scammer. [[edit: email address removed] (Email stole by scammer)] Impact: I cannot log in to the EA App, although I can still play FC 25 via Steam. Additional Info: My Steam account still has an active monthly subscription. I kindly ask for your help to: 1. Deactivate or unlink my EA Sports account associated with the stolen email. 2. Assist me in regaining access or connecting it to my new valid email. Thank you for your prompt assistance. Sincerely, Harry Anak Entalai New Contact Email: [edit: email address removed] Date: 31/8/2025SolvedYie_Arteezy2 days agoRising Newcomer8Views0likes1CommentBan appeal on the case number 221240912
Ban appeal on the case number 221240912. The banned Username EA ID is Heartbeach. The EA account was banned accessing every video game forum of EA. I have contacted EA help, additionally they informed me to post ban appeal on the EA forums by new EA account, thereafter they will unban the EA account. Please unban the account. The EA account did nothing mistaken, misguided and illegal. The EA account just shared feedback, opinion, thoughts and conviction regarding the video games that the EA account purchased&played on video game forums of EA. The ban/judgement was a mistake. Please authorise the EA account unbanned.SolvedAppeal_ban2 days agoSeasoned Newcomer10Views0likes1CommentI want to delete my Ea account
I have had an Ea account for years on my Xbox recently switched to steam and when I firstly signed in I couldn't remember the log in so I just made a new account well I got my password and everything remembered on the Xbox now I want to add my steam to my old account and it won't let it unless I delete this account and can't figure out how please someone helpSolved23Views0likes1Commentmy account has been hacked
hello there, My account has been hacked by unknown person and that person got do so violation on my account I don't know. by far I able to recover my account recently and I see the penalty and ban on my account. so I appealed to remove the ban from my account or lift. then after 10 day I see the case status is showing incident update provided. but when I see in the penalty history there is nothing the penalty disappear but I still have ban on my account. Is there is some glitch or anything I don't know I am discussion this with my other account my first account id is lmeet46. Please explain me this is my ban has Been removed or not please help me out with this and I am attaching the photo of my case file Meet LathiyaSolvedMs18320003 days agoSeasoned Newcomer53Views0likes4Comments
Linked Accounts Found
Hello, good day! A few months ago, I purchased the Battlefield I game through STEAM, and now I have downloaded the game. I want to play the game, but when I try to link my EA account to the STEAM application, I get the warning: "Your accounts can't be linked because your Steam account 18th-Uxezs is already linked to your EA Account for ka*****@romatomail.com. An EA Account can only be linked to one Steam account in its lifetime.) Unfortunately, the information here does not belong to me. This is the first time I'm opening the game, and I'm requesting your assistance. I want to play the EA games on my original STEAM account.SolvedMacallann14 days agoRising Newcomer30Views0likes1CommentAll Battlefield Progress Reset due to bug during BF6 beta / anticheat, HELP
Title. Gamertag is N0xM3RCYxHD (a zero after the “N”) Was flagged on PC for “cheating” due to a bug and secure boot bs that wouldn’t even let the game start or launch. I had no clue of this until after the beta I hopped on battlefield 1 and was level 1. Put a ticket in and got zero info back other than the ticket saying “cheating”. I understand, but it’s a false flag. EA support has ignored me and not given ANY help or any communication at all as of now. i got it to work on my main PC and played the entire beta without issue an hour after trying on my older one i have been using. Secure boot was off, and wouldn’t launch, turned it all on, still didn’t work. So I swapped and it worked on the newer PC. It was a false ban, all my progress and stats along Battlefield games was reset, please help me get it back. Can provide ANY AND ALL information and guarantee if someone takes a serious look through the account/issue and combs through the details you will see it was a false flag. thanks in advanceSolved55Views0likes9Commentsaccount hacked
Hello, I can no longer access my EA account. The email address linked to my account was changed without my permission to an unknown address (@woolgatheringmail.ru). I believe my account has been hacked. Could you please help me recover my account and restore my original email address? Thank you very much for your help.Solved33Views0likes1CommentMy Steam account is linked to a blank account,
My Steam account is bound to a blank EA account, which has the same information as my current EA account, but I cannot receive the verification code. As a result, I am unable to unlink it through EA's official channel. Now, I cannot play EA-related games on my Steam account. Is there any solution to this issue?Solved36Views0likes1Comment
Incorrect Implementation of Account Closures
I have discovered what appears to be a systemic and egregious error in the automated service to verify newly created accounts. It appears that many, if not all, newly created EA Accounts are receiving a permanent ban approximately a week after creation while committing no violation or action which would warrant such an extreme response. This appears to be impacting customers in all regions, platforms and situations. Some background on my exact situation. I created a new EA Account (not this one) on June 30th, 2025 with the intention of accessing the web-based services for an EA mobile game I have been playing for many years. Account creation worked fine and over the course of the next week I accessed this web-based store once daily to shop. Interacting with no other players, requesting no additional services, and committing no untoward actions. Exactly one week later, on July 7th, 2025, I received an email notification stating that account had been permanently banned for repeated violations of the Terms of Service. You can see on the attached history that no violations had been reported. Additionally, once an account has been moved into this status, customer support at EA.Help are no longer able to provide assistance as this situation can only be resolved via the Claims Appeal process to the Terms of Service team. Unfortunately, again, submitted appeals for accounts in this situation appear to be automatically denied by the same AI management vetting service which caused the initial problem. From the patron side, this creates an unresolvable situation as it is far too difficult to communicate with a live customer service representative. Patrons are left with no recourse other than giving up and abandoning any participation or engagement with EA Services. A spotlight needs to be shined on this situation entirely. A brief google search or online forum review will identify dozens upon dozens patrons reporting this exact issue. If other online communication trends are consistent, that means that these reports are a mere faction (<1%) of the actual instances of this incorrect automated response being forced upon customers who are operating appropriately with the EA ecosystem.Solvedjrodfantastic5 days agoNew Traveler17Views0likes1CommentCant log in on my ea account
Hello. Im trying to log in to my account to play some Sims 4. But my account is conected to my old computer email, with both a email and a password that i dont have anymore. So when I finaly can log in, it send me to a new account without all my packs that i have brought. Im not sure how to fix it, i just want to play some sims 4 again. Is there anything I can do, or can get help from anyone?Solved13Views0likes1CommentRefund ea play pro
Hello I accidentally bought ea play pro for 129 euros on the advice of a friend. In retrospect I only saw that it was for the PC instead of my ps5. Does anyone know if I can ask for my money back? I don't have a PC and think this is a waste of money.... Stopped the subscription right away and didn't use it.Solvedmichaelpalmen5 days agoSeasoned Newcomer30Views0likes4Comments
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