Anyway to reverse the reward claim?
I have completed my season and ready to claim my reward at level 40, which is KDB card. Unfortunately my child accidentally claim the 90+ tradeable pack instead without my knowledge. By the time i am aware, its aldy too late. Would like to know whether there is anything EA can assist on this as that is the purpose of spending $ in premium, ie to get the KDB card at level 40 . Truly appreciate if this can be done and i did not open the pack at all.Solvedndnghot5 months agoSeasoned Newcomer59Views0likes2CommentsWrongful Ban on My EA Sports FC 25 Account Due to Account Theft
Hello EA Team and Community, I am writing here because my EA Sports FC 25 account received a permanent ban, but I strongly believe this action was taken in error due to my account being stolen a few months ago. During that period, actions were taken on my account that I did not authorize or perform. Later, I contacted EA Live Chat support and thankfully recovered my account, but I then discovered that my account had been permanently banned. I followed the instructions and submitted a ban appeal by email, but unfortunately it was rejected without a clear explanation. I want to emphasize that I have never intentionally violated EA’s Terms of Service. The only modification I ever used was visual jersey mods in offline mode, which never affected Ultimate Team, online play, or the in-game economy. I did not use cheats, bots, or coin transfers. I have spent both time and money building my FUT 25 squad, which represents months of effort and passion. Losing everything because of actions made by someone who stole my account feels extremely unfair. I kindly ask the EA team to re-examine my case. Please verify the login history and activity logs during the period my account was compromised — it should clearly show unusual activity not matching my location or behavior. I truly love FC 25 and want to continue playing fairly. I respectfully request that my ban be reconsidered so I can return to enjoying the game I care so much about. The person who hacked my account seems to have tried using a coin glitch. I have already emailed the EA support team about this around 10 times. Thank you for your time and understanding.Solvedsholmess15 months agoSeasoned Newcomer123Views0likes3Comments
squads batless proplems
hi I am a member of ea play pro and although I have won in the games I have played in ultimate team da squad battles, it does not give points, it constantly scores as zero, while I should have been during the elite 1 package, package 3 has regressed, and this is unfair, please fix this problem as ea nick ladyazra24 link turkeySolvedladyazra245 months agoRising Newcomer46Views0likes2CommentsPremium Pass Bought On App But not working
Hi just spent the 500,000 coins on the App for the premium pass it showed some errors and eventually the purchase went trough. But when entering again on the app it shows a lock in the objectives section. Whent to the console and no luck, as if I didnt make the purchase. The 500k are gone. Tried playing some and see if it comes up, restarting app and Phone. No luck so far. If anyone has a solution please help or where to look for it. ThnxSolvedovidiosdlg6 months agoSeasoned Newcomer118Views0likes3CommentsBan 14 days for no reason
Hello. Im playing since fifa 22, I never cheated and always respect, how can I get this ban? Thanks!SolvedshakEdttz6 months agoSeasoned Newcomer76Views0likes1CommentTransfer market ban
I have been banned from the transfer market in eafc25. Do I still have the transfer market ban in eafc26?SolvedTRAILER_AMIGO6 months agoSeasoned Newcomer162Views0likes4Comments
All coins have been removed from my football ultemaite team.
Dear EA, On August 31 2025 at 10:35PM I have received an email from EA, It states that my personal account is involved in distributing coins, which is in violation of your esteemed company's rules. I was accused of violating the rules, even though I did not purchase any coins from the well-known stores that sell them for money. I also only have this account, which I use to log in to play, and I do not have any other accounts, unfortunately all the coins that I collected legally in the game was taken away from me more than 2 Million coins that I collected by displayed the cards that I obtained from the reward packages during the game and selling them legally on the the transaction market. You can review my record and make sure that I did not commit any violation of the rules and regulations. I have even canceled my purchase of the new game FC 26 Ultimate Edition; because of what happened to me in this game. Hooping that I could get your help and be justified so I don’t lose my trust in you as a loyal customer😔 Thank you so for your concern, Your sincere SALMAAN SAUD ABDULAZIZ BINSABAAN E-Mail: [edit: email address removed]Solved129Views0likes1Comment
EA Servers not working for months?
This issue started 3 months ago. For over 3 years I have used the same internet and never had an issue. Then suddenly, I can no longer enter Ultimate Team or any online mode. It disconnects me instantly. When I take my XBOX Series X to another house with a new internet it works perfectly. I called my internet provider and they ran tests and stated there were no issues. The NAT is open, and everything seems to work fine apart from going online on EAFC 25. What can be done to get me back online? I have tried everything I can think off. Restarted modem Unplugged XBOX and internet Deleted my account and reinstalled Turned on my EA Account 2 step verification on, off, and on What can be done? Please help.SolvediiUKGalactico6 months agoNew Scout51Views0likes1CommentMarco Reus special card.
Hey, Im newbie for FC and I am a fan of Marco Reus. I see in April there was a sbc card which I want it badly but didnt have a chance to complete it. Basically I didnt know what is a sbc at that time. I want to get a proper Marco Reus card either via SBC or Transfer Market. EA please, help on this matter. Thanks!Solvedentropist426 months agoNewcomer45Views0likes1CommentFC 26 Pre-order rewards in EAS FC 25
I pre ordered FC 26 for Xbox series X on August 24th and I’m still yet to receive my fc 25 Evo and player pick, it says on my games and apps that I have it but the evo or the player pick haven’t shown up in my fc25, any help would be appreciatedSolved617Views2likes20CommentsFC25 High Server Traffic in Ultimate Team
Anyone else experiencing high volume issue that doesn’t allow them to connect to UTSolvedAr4n836 months agoSeasoned Newcomer471Views0likes29Commentshello i need delete ultimate team fc 25 or restart new,please help
hello i need delete ultimate team fc 25 or restart new,please helpSolvedWuki13926 months agoRising Newcomer489Views0likes1Commentdisconnects
not all of us have a stable connection.. if i am leading in a game i shoould not get the loss if i disconnect due to a hardware or a bug. it does not make sense for me to disconnect in the first place when i was leading. please fix this in ea fc 26 . this can also be added to the first half where if i disconnect on a draw without there being a red card or penaltySolvedanother1ofus6 months agoSeasoned Newcomer83Views1like4CommentsEA Ban Appeal – Coin Transfer Accusation #MODTEAM #ESCALATİON
Hello EA Support Team, I’m writing to appeal the recent suspension of my EA account, which I understand may be related to alleged unauthorized coin transfers. I want to clarify that I have never purchased or sold coins, nor have I engaged in any activity that violates EA’s Terms of Service. The day before the ban, I played a few matches and completed some Squad Building Challenges (SBCs) in EA SPORTS FC 25. All my in-game actions were legitimate and within the normal gameplay experience. I did not use any third-party services or attempt to manipulate the transfer market. I kindly request a thorough review of my account. I am a fair and dedicated player, and I believe this may have been a misunderstanding or a false flag triggered by automated systems.No one has responded to the ticket I sent via ea help. My Ticket Number: Case #220722174 EA ID: EyesOfWisdom Platform: PC Game: EA SPORTS FC 25 SOWCASE Thank you for your time and consideration. Best regards, EyesOfWisdomSolved120Views0likes1CommentCan’t access transfer market on companion app
I’m new to fc25, have been playing almost non stop for close to a week now and have yet to gain access to the transfer market on the companion app. I only have one ultimate team and don’t have any other accounts / users on my account so I’m not sure why I don’t have access. Is it possibly regionally blocked for certain countries such as South Africa?Solvedmavrisxx6 months agoNewcomer71Views0likes1Comment
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