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Unable to load Download Community Files
Product: Madden NFL 22 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? Date/time issue occurred 12/5/21 What type of issue do you have? Crash/Freeze Which mode has this happened in? Franchise Mode Which part of the mode? Offline What is your Franchise League Name? Not applicable Summarize your bug Note: I have seen other reports of this, but I think it needs a bump. The community files share and manage feature is not working. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? 1. Select NFL button for settings 2. Select 'Share & Manage Files' 3. Select 'Download Community Files' Workarounds I have tried: Used to be able to like exit and re-enter 20 times and eventually it would work. Resetting internet, close and relaunch game, restart console, tried the PS4 version, tried uninstall and reinstall What happens when the bug occurs? Result: "The connection to the server has been lost. Check your internet settings and try again. See ea.com/unable-to-connect for additional information." It will spin for a little, so I know it's trying to do something but will fail. The second attempt is usually a quicker fail than the first. Guessing this is more of an error message than actually telling me my connection is bad, because it's not. What do you expect to see? Expected: Connect to community files. download rosters, etc. PS4 Crash Reporting: Please copy the text you put in the crash report here. "The connection to the server has been lost. Check your internet settings and try again. See ea.com/unable-to-connect for additional information." What is the AMD or Nvidia Model Number of your graphics card? PS5 n/a Enter RAM memory size in GB n/a I have owned a lot of Maddens. This has been a bug for a while, but usually you can get around it by closing and reopening a ton. Now I just can't seem to get in anymore at all. Maybe a bad night for the servers but just haven't been able to get in for around a week. Please help! Thanks!Solved16KViews35likes896CommentsField pass not working in madden 23 Season 1
Product: Madden NFL 23 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? GBrazzale-20 Date/time issue occurred August 22 2022 What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? Solo Challenges Summarize your bug The Field pass will not progress and says unable to receive your objective progression info from ea servers How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Not sure just happened What happens when the bug occurs? You don’t gain xp or reward from doing anything What do you expect to see? Rewards and progression in my field pass PS4 Crash Reporting: Please copy the text you put in the crash report here. None What is the AMD or Nvidia Model Number of your graphics card? None Enter RAM memory size in GB Not site This is what happens18KViews58likes825CommentsUnable to load up Madden on EA Play First Play Trial - Stuck on loading screen
Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours trying to get past the loading screen. EA_Blueberry: Changed post title to reflect issue being reportedSolved9.1KViews7likes688Commentsmadden 23 - Must be signed in to access online features
When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still everytime I go to try and login and play online it says I can’t connect to the EA servers.54KViews31likes676Comments[xbox x] game crashes constantly (in various modes)
Product: Madden NFL 22 Platform:Xbox Series X Which console generation do you have? Microsoft Xbox Series X What is your gamertag/PSN ID? jackcasper49 Date/time issue occurred Every Time I Play Starting 8/17 What type of issue do you have? Crash/Freeze Which mode has this happened in? Franchise Mode Which part of the mode? Offline What is your Franchise League Name? N/A Summarize your bug The game randomly crashes to the Xbox Main Menu and on a few occasions has shut down my Xbox Series X entirely. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Simply turn on the game, load into Franchise, and start doing anything in any of the menus (Staff, Roster, etc.). I have not gone longer than 10 minutes without a crash. What happens when the bug occurs? The game sometimes has a graphics glitch (for example, while editing Patrick Mahomes his head became rainbow sparkles/fireworks before completely disappearing) but will always lock out the controls (can't navigate on the screen) before crashing. Sometimes the lock out of graphics last a few seconds, other times it's very short. After that it crashes to the Xbox Main Menu or on rarer occasions crashes the whole system. What do you expect to see? I expect the game to navigate as intended and not constantly crash. I paid extra for the top edition ONLY because I took three days off to enjoy and play Madden before the Friday release. As of this point I was completely screwed out of that money and money lost by taking days away from work. PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A What is the AMD or Nvidia Model Number of your graphics card? N/A Enter RAM memory size in GB N/A Madden 22 has been crashing randomly and extremely frequently since the day I first downloaded and started playing it (8/17). The game is completely unplayable. The crashes seem to occur (for me) in Franchise Mode when trying to edit rosters, sign free agents, edit players, manage staff, manage subs, or really any menu in Franchise mode. The game will sometimes glitch and freeze before crashing for a long period of time, but always locks up momentarily (no controls). The game will crash to the Xbox Series X Home/Main Menu and on rare occasions completely shut down my Xbox Series X. I have tried to fix it any way I can. I have restarted my console. I have restarted my router/modem. I have done a full power down and clear of the system and reboot. I have deleted and reinstalled the game. I have cleared the Persistent Storage. I have cleared the Alternate MAC Address. Nothing has worked. I bought the Dynasty Edition exclusively to be able to play early and took time off from work to have to enjoy Maddenoliday. As of now I have just been screwed out of my time off (lost money) and the extra money I paid for a game that is completely unplayable. [EDIT: modified thread title to reflect the fact that players on xbox x face this issue in various modes (not only Franchise)]13KViews29likes643CommentsMadden 20 online H2H rankings not showing.
Product: Madden NFL 20 Platform:Sony Playstation 4 Which console generation do you have? What is your gamertag/PSN ID? Date/time issue occurred 08/02/2019 3:00AM EST What type of issue do you have? Crash/Freeze Which mode has this happened in? Online head to head Summarize your bug I was ranked in the top 200 before the release of the standard version. After a free hours after that and a few games the page that shows my record and ranking disappeared and hasn’t come back since. What do I do? How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play H2H What happens when the bug occurs? I was ranked in the top 200 before the release of the standard version. After a free hours after that and a few games the page that shows my record and ranking disappeared and hasn’t come back since. What do I do? What do you expect to see? Rankings PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB Product: Madden NFL 20 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? traquanlee Date/time issue occurred 08/02/2019 3:00AM EST What type of issue do you have? Exploit Which mode has this happened in? Online head to head Summarize your bug I was ranked in the top 200 before the release of the standard version. After a free hours after that and a few games the page that shows my record and ranking disappeared and hasn’t come back since. What do I do? How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Playing Madden 20 online H2H What happens when the bug occurs? Ranking disappears What do you expect to see? My ranking and record and to be able to view others rankings and records including my friends who play as well. PS4 Crash Reporting: Please copy the text you put in the crash report here. I was ranked in the top 200 before the release of the standard version. After a free hours after that and a few games the page that shows my record and ranking disappeared and hasn’t come back since. What do I do? What is the AMD or Nvidia Model Number of your graphics card? IDK Enter RAM memory size in GB Solved49KViews26likes524CommentsStuttering no matter what i set the graphics to
i'm having stuttering and choppy audio in game, the menus work fine most of the time but even they stutter on occasion. I've tried lowering the graphics settings down to the point everything thing is set at lowest and it makes no difference at all. i've also tried repairing the game, re-downloading the game, changing the priority to high/realtime, did a clean install of the latest nvidia drivers, set my graphics card to max performance, tried every combo of v-sync from the game and the nvidia control panel, overclocked and underclocked it, restarted my pc several times and i've also tried other games and there performance is as good as ever. i out of ideas as for what to do next, any help would be much appreciated. Also locking the game to 60 fps doesn't help either... My Specs Windows 10 I-5 6600k 1070 GTX 16GB SSD (133 GB Currently Free)19KViews11likes521CommentsMadden 21 franchise mode game crashes after trying to end game
Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? Mvmnt40 Date/time issue occurred 8/27/20 What type of issue do you have? Crash/Freeze Which mode has this happened in? Franchise Mode Which part of the mode? Offline What is your Franchise League Name? Classic Franchise Summarize your bug Since the latest patch 1.04 At the end of every game on offline and online franchise the game crashes at the loading screen. I’ve tried deleting the franchise and uninstalling the game and it still happens. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Finish game on franchise try to end the game and it crashes What happens when the bug occurs? Game crashes gives error messages then restart game What do you expect to see? Be able to play a franchise mode game PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB Fix servers or whatever issue that is causing game to crash after ending franchise mode game. It didn’t happen until latest patch updateSolved27KViews42likes488Comments[PS5] H2H losses for games where loading screen never ended (custom playbooks)
Product: Madden NFL 22 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? Ohhthatsyogirll Date/time issue occurred 08/16/2021 What type of issue do you have? Exploit Which mode has this happened in? Online head to head Summarize your bug So I’m loving the game but .I’ve taken at least 6-7 looses for games I haven’t even played, me and my opponent select teams and select our themes for offense and defense and the game never loads up fully. Next thing you know I have a score of 0-0 loss on my record and it’s occurred literally 6-7 times I have photo and video proof it’s destroying my record and rank before the game is even officially released ☹️ . Is there anything that can be done to salvage my record please intake this very seriously. Put slot of time and effort into this game already only to take fake losses How often does the bug occur? Occasionally (10% - 49%) Steps: How can we find the bug ourselves? I have a video that may help? Also photos of the scores being 0-0 and me taking a loss without as much as the opening kickoff occurring the game nerv loads up and I loose? What happens when the bug occurs? Sometimes I can hear my opponent sometimes I cannot, but regardless game never loads and I take the loss What do you expect to see? A revised record? I would like my record to be reset to normal without all of the fake looses. If even take a 0-0 record anything but 8-11 6-7 looses that never occurred is horrible for my record and rank, I went from being ranked 400 to 0 in a matter of hours PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB Here are photos I also have a video but it’s on my ps5 [EDIT: modified thread title for better visibility]Solved6.8KViews9likes487CommentsSolo Battles Glitch (Not allowed to play last game) 3+ weeks issue.
Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? TheKcChiefs22 Date/time issue occurred October 24th, October 10th What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? Solo Challenges Summarize your bug Solo Battles for the last 3 weeks have not let us finish the 13th game. The solo battles, closes, I have an active tweet showing the issue with solo battles, with the exact issue and what it's doing. (Please do not reply to this thread and say it's a "Connectivity" issue, if you watch the tweet you'll see it's clearly not a connectivity issue.) It's an in-game issue on your end. Tweet: https://twitter.com/TChiefs22/status/1319904269433294848 Muthead thread w/players with the same issue: https://www.muthead.com/forums/mut-discussion/263189-solo-battle-closing-early-please-view-this-if-this-is-happening-to-you/ I tagged all my tweets to show it has glitched me twice. I have lost over 1.2m+ in coin rewards due to not being able to play the last game. Why? Because it knocks me from Top 10 rewards to 'Legend rewards" which is a 600k+ difference each WEEK. EA Has yet to respond to anything, a midfield/redzone pack isn't good enough for users who have spent 30+ hours grinding for these last 3 weeks to get kicked off leaderboards due to an in-game error. How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? My tweet: https://twitter.com/TChiefs22/status/1319904269433294848 What happens when the bug occurs? You can't play the last solo battles game, therefore losing your rewards. What do you expect to see? The exact issue. PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A What is the AMD or Nvidia Model Number of your graphics card? N/A Enter RAM memory size in GB N/A https://twitter.com/TChiefs22/status/131990426943329484813KViews8likes487CommentsWrongful Ban / EA Accountability
I'm on Xbox One & last night I received a message last night that I have been permanently banned for "Coin Distribution." The message stated that I would receive an email providing further details. I have not received any email yet with any details. I have played Madden for over 20 years & have never once purchased coins, distributed coins or done anything that would fall outside the terms of service. As someone who has spent a significant amount of money on the Madden franchise over the years, I'm outraged by the lack of communication & severity related to what I can only assume is an error or glitch. I have opened a case & I am hopeful that this will be resolved quickly. This is absolutely no way to treat paying customers who spend time & money only to be disrespected. I also expect that this ban will be applied to any & all parties who are openly & blatantly violating TOS on YouTube, Twitch, Twitter & other platforms. If anyone else is facing a similar situation, please feel free to share your situation. I will be updating this thread as I continue to fight the good fight towards getting this ban overturned. I'm still waiting for the email with "further details" & the clock is running on the "72 hour" response window. UPDATE 12/11 - If you received a 2nd sanction email DO NOT "RESUME" YOUR CASE, YOU NEED TO FILE A SEPARATE CASE FOR THE NEW SANCTION. Go to the EA Help home page (easier on a laptop) Choose "Help With A Game" Choose Madden NFL 21 Scroll to the bottom & choose "Contact Us" Choose Madden NFL 21, your platform, "Manage Account" & then "Restore Account" Request a call back Once you get on the phone explain the situation & they will create the new sanction case, escalate it to the TOS & keep your original case "in progress" If you try to "Resume" your original case, you'll get bumped to the end of the line.Solved8.7KViews28likes477Commentsmadden 20 will not let me download community rosters for xbox one
It will not let me download community any files. When i click to download it says its downloaded. When i go to my load and delete files to load it, nothing is there. Is anyone else having this issue or know why this is happening?Solved81KViews13likes442Comments[ERROR] Unable to retrieve your progression information from EA Servers at this
I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Servers at this time. Please try again later. Please help EA_Blueberry: Updated post title to reflect error message for better visibilitySolved20KViews34likes438Comments[Offline Franchise] saved game doesn't load
Product: Madden NFL 22 Platform:Xbox Series S Which console generation do you have? What is your gamertag/PSN ID? Date/time issue occurred 25.08. What type of issue do you have? Crash/Freeze Which mode has this happened in? Franchise Mode Which part of the mode? Offline What is your Franchise League Name? / Summarize your bug Offline franchise won't start. When clicking on a saved game it doesn't load the franchise so I can't access my career anymore How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Start an offline franchise, play some time, manually safe, go back to home screen, load your saved game and chances are you can't access it anymore What happens when the bug occurs? It starts the loading process but immediately goes back to the screen where you can access your saved games What do you expect to see? I WANT TO ACCESS MY FRANCHISE! I expect to continue playing my franchise where I invested hours of gameplay and time into my career! PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB I expect to access my franchise again! It's annoying too see how so many bugs occur and just destroy the fun! [EDIT: modified thread title to improve clarity/visibility]Solved24KViews35likes421CommentsFace of The Franchise positions changing
Product: Madden NFL 23 Platform:Xbox Series X Which console generation do you have? Microsoft Xbox Series X What is your gamertag/PSN ID? Horgan8 Date/time issue occurred 9/6/22 What type of issue do you have? Exploit Which mode has this happened in? Face of the Franchise Summarize your bug All of my builds are glitching and becoming default QB builds. I had a LB in the Super Bowl I walked away came back now he’s a 73 OVR qb in the Super Bowl playing LB. I contact support they say it’ll be fixed so I decided to make a HB. Same thing happens now it’s a 73 OVR QB. Any help. How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? Face of the franchise What happens when the bug occurs? It changes my position players to a default QB and I lose all my progress What do you expect to see? My players no longer in their right position PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB please fix this41KViews121likes387CommentsField pass Season 2 Not Working
I have a xbox x series and I'm trying to grind out my chase Claypool and not one Stat is sticking I completed all his requirements but one in one game excited to be able to upgrade and get all my points for the season pass but no not today madden says yet are they going to give me credit or make sure I get what I deserve. Can't keep getting screwed without any thing in return. HELP EA !!!!!!!!!!!!6.8KViews16likes386CommentsMy last name is alerted as profane language.
To whom this may concern, I pre-ordered Madden as I do each year and I was excited to get started for the early release date. Upon loading the game it asks to enter your name and information to create a player (as it would in face of the franchise or any other mode where a player is created). When entering my last name i was prompted with an error saying it is unable to input my name due to profane language. My last name is BENDER. I have been able to use my name in every game up to Madden 21, and even have had in game announcers say my name during gameplay in past editions. Why does my last name not work in Madden 21? My last name is not profane language. Is there any way to get this patched so that I can use my last name for customization purposes? Thank you kindly, Erek BenderSolved30KViews14likes375Comments