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bloqué disabled.ea.com","conversation":{"__ref":"Conversation:conversation:7482673"},"id":"message:7482673","revisionNum":1,"uid":7482673,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:4372468"},"metrics":{"__typename":"MessageMetrics","views":584},"postTime":"2024-03-06T03:34:12.995-08:00","lastPublishTime":"2024-03-06T03:34:12.995-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Mon compte EA est bloqué, je n'arrive pas a me connecter. Il est lié à une autre adresse que l'originale en xxxxx.dibaled.ea.com IMPOSSIBLE D'AFFICHER LE LIVE CHAT !!! J'ai TOUT TOUT TOUT essayé ! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"199","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12114094":{"__typename":"Conversation","id":"conversation:12114094","topic":{"__typename":"ForumTopicMessage","uid":12114094},"lastPostingActivityTime":"2025-04-19T02:41:10.989-07:00","solved":false},"User:user:113972":{"__typename":"User","uid":113972,"login":"EliEm_D","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Seasoned Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/47/845/416x416.JPEG"},"id":"user:113972"},"ForumTopicMessage:message:12114094":{"__typename":"ForumTopicMessage","subject":"Tous mes jeux sims 4 perdu","conversation":{"__ref":"Conversation:conversation:12114094"},"id":"message:12114094","revisionNum":1,"uid":12114094,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:113972"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-04-18T10:02:22.307-07:00","lastPublishTime":"2025-04-18T10:02:22.307-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, Mon jeux Sims 4 bug depuis quelques temps, j'ai donc tout essayer bref, je passe sur cette étape. J'ai dû réinstallé tous mes jeux jusqu'au moment où je me suis rendu compte qu'il n'y avait plus de place sur le disque que j'avais sélectionné, j'ai donc voulus tout annulé afin de recommencer sur le bon disque. Dans la précipitation et l'agacement j'ai bien peur d'avoir supprimer tous mes jeux de ma galerie car ils n'y sont plus et je vois qu'ils sont de nouveaux disponible à l'achat. Je suis paniqué, il y en a pour des centaines d'euros, je n'arrive pas a contacter EA, je ne comprends pas que mes jeux ai pu être supprimer aussi simplement. A l'époque on avait des CD et quand on acheter un jeux on l'avait un point c'est tout, maintenant avec ce système virtuelle on peut tout perdre en un clic. S'il vous plait aider moi, ce n'est pas possible que j'ai perdu tous mes jeux que j'ai mis des années à avoir, certes j'ai dû faire une mauvais manipe mais je les bien acheter et je devrais les avoir a vie quoi qu'il arrive. Merci d'avance. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1059","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12114411":{"__typename":"Conversation","id":"conversation:12114411","topic":{"__typename":"ForumTopicMessage","uid":12114411},"lastPostingActivityTime":"2025-04-19T02:31:57.743-07:00","solved":false},"User:user:5495565":{"__typename":"User","uid":5495565,"login":"petoche23","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Rising Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5495565"},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjExNDQxMS1ZTE1kNkU?revision=1\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjExNDQxMS1ZTE1kNkU?revision=1","title":"clipboard_image-1-1745008032483.jpeg","associationType":"BODY","width":600,"height":461,"altText":""},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjExNDQxMS1La1ZVaEY?revision=1\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjExNDQxMS1La1ZVaEY?revision=1","title":"clipboard_image-2-1745008032503.jpeg","associationType":"BODY","width":600,"height":305,"altText":""},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjExNDQxMS1iTTV1NjE?revision=1\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjExNDQxMS1iTTV1NjE?revision=1","title":"clipboard_image-3-1745008032487.jpeg","associationType":"BODY","width":600,"height":288,"altText":""},"ForumTopicMessage:message:12114411":{"__typename":"ForumTopicMessage","subject":"FC24supprimé après mise à jour de EA Desktop","conversation":{"__ref":"Conversation:conversation:12114411"},"id":"message:12114411","revisionNum":1,"uid":12114411,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5495565"},"metrics":{"__typename":"MessageMetrics","views":6},"postTime":"2025-04-18T12:28:22.867-07:00","lastPublishTime":"2025-04-18T12:28:22.867-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, EA Desktop a été mis a jour mercredi 16/04/2025 à 11h10. J'ai essayé de jouer à FC24 l'après midi 16/04/25 à 15h00, mais cela ne fonctionne pas. Et lorsque je me connecte à mon compte EA, je n'ai plus FC24 dans la libraire, que j'ai acheté le 22/10/2023, et ma liste d'amis est vide. Pouvez vous m'aider svp pour retrouver FC24 sur mon compte EA ? Merci par avance. 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"161","kudosSumWeight":1,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:accessibilité","text":"accessibilité","time":"2025-02-01T08:37:20.087-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:fonctionnalité ea app","text":"fonctionnalité ea 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téléphone est-ce que vous pouvez m’aider ? 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Malheureusement, je me suis rendu compte trop tard que je n’avais plus de récupérations de joueur disponibles. Cette carte a une grande valeur pour mon équipe, et je regrette sincèrement cette suppression. Je comprends que ce type de demande n’est pas systématiquement pris en charge, mais je vous serais vraiment reconnaissant si une récupération exceptionnelle était possible. Merci beaucoup pour votre compréhension et votre aide. Si vous avez besoin de mes coordonnées je vous les passe. Cordialement. 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Je ne tiens pas à ce que mes données personnelles soit collectées. Merci ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"189","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjEwNjIzNy1GRjBxaEU?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12106520":{"__typename":"Conversation","id":"conversation:12106520","topic":{"__typename":"ForumTopicMessage","uid":12106520},"lastPostingActivityTime":"2025-04-16T01:47:57.241-07:00","solved":true},"User:user:5493554":{"__typename":"User","uid":5493554,"login":"xnsomeria","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5493554"},"ForumTopicMessage:message:12106520":{"__typename":"ForumTopicMessage","subject":"J’ai perdu mon compte parce que ça me propose mon ancien email","conversation":{"__ref":"Conversation:conversation:12106520"},"id":"message:12106520","revisionNum":1,"uid":12106520,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5493554"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-04-15T12:21:30.240-07:00","lastPublishTime":"2025-04-15T12:21:30.240-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Comment puis-je récupérer mon compte en changeant d’e-mail car ça me propose mon ancien email ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"103","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12103644":{"__typename":"Conversation","id":"conversation:12103644","topic":{"__typename":"ForumTopicMessage","uid":12103644},"lastPostingActivityTime":"2025-04-15T12:33:30.862-07:00","solved":false},"User:user:5491812":{"__typename":"User","uid":5491812,"login":"beuchthepunisher","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Seasoned Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5491812"},"ForumTopicMessage:message:12103644":{"__typename":"ForumTopicMessage","subject":"Compte piraté lié a une adresse mail sui n'est pas a moi","conversation":{"__ref":"Conversation:conversation:12103644"},"id":"message:12103644","revisionNum":1,"uid":12103644,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5491812"},"metrics":{"__typename":"MessageMetrics","views":22},"postTime":"2025-04-14T10:49:18.468-07:00","lastPublishTime":"2025-04-14T10:49:18.468-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour a tous j'ai eu mon compte piraté EA quand je souhaite lier ma plateforme soit la ps4 il est dit qu'il est deja lié avec une autre adresse qui n'est pas la mienne. J'ai deja conracté l'assistance via le chat mais j'ai l'impression que tout tourne au ralentit combien de temp cela va t-il prendre ? Qui est deja passé par la ? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"341","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12103299":{"__typename":"Conversation","id":"conversation:12103299","topic":{"__typename":"ForumTopicMessage","uid":12103299},"lastPostingActivityTime":"2025-04-15T05:00:14.582-07:00","solved":false},"User:user:3631530":{"__typename":"User","uid":3631530,"login":"Edalavenila","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Rising Novice","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/47/841/416x416.JPEG"},"id":"user:3631530"},"ForumTopicMessage:message:12103299":{"__typename":"ForumTopicMessage","subject":"Ea à charger deux fois l'achat pour Sims 4","conversation":{"__ref":"Conversation:conversation:12103299"},"id":"message:12103299","revisionNum":1,"uid":12103299,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:3631530"},"metrics":{"__typename":"MessageMetrics","views":4},"postTime":"2025-04-14T08:32:08.330-07:00","lastPublishTime":"2025-04-14T08:32:08.330-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Samedi dernier, le 12 avril 2025, j'ai acheté Les Sims 4 Kit Adprab;es détails à $6.99 canadien. Le jeux m'a chargé deux fois l'achat sur mon compte Paypal. Depuis que je joue aux Sims 4, au moins 10 ans, si ma mémoire est bonne, cela n'est jamais arrivé lors de mes acahts. Et je n'ai pas fait la demande deux fois. J'aimerais être remboursé! Lorsque je vais voir mon historique d'achats, le fait que vous ayez prix deux fois la commande n'y figure pas. Je paye avec mon compte Paypal et dans mes reçus de paiement paypal apparait deux fois, comme quoi j'ai acheté deux fois le Kit, une fois à $6.99 et l'autre fois à $8.49! Comment puis je me faire régler ces frais ? Merci ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"677","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12103498":{"__typename":"Conversation","id":"conversation:12103498","topic":{"__typename":"ForumTopicMessage","uid":12103498},"lastPostingActivityTime":"2025-04-15T03:45:31.298-07:00","solved":false},"User:user:5491715":{"__typename":"User","uid":5491715,"login":"k8hfzcv75xjr","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5491715"},"ForumTopicMessage:message:12103498":{"__typename":"ForumTopicMessage","subject":"Mon compte ea is piraté par quelq'un","conversation":{"__ref":"Conversation:conversation:12103498"},"id":"message:12103498","revisionNum":1,"uid":12103498,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5491715"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-04-14T09:41:53.548-07:00","lastPublishTime":"2025-04-14T09:41:53.548-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour ea Je réclame que mon compte ea est piraté et que mon Gmail liée qui est ([edit: email address removed])est supprimer Donc s'il vous plaît aider moi pour rendre mon compte ea Voici quelques information sur le compte: Le compte est créer le mois October (la date exacte 13 octobre 2024) Le compte est sur le nom 21tach2006 J'ai qu'un seul jeu c'est ea fc25 que je l'ai acheté Le seul compte qui est lié est mon compte personnel ([edit: email address removed]) Merci pour votre patience ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"532","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12104135":{"__typename":"Conversation","id":"conversation:12104135","topic":{"__typename":"ForumTopicMessage","uid":12104135},"lastPostingActivityTime":"2025-04-14T15:03:02.184-07:00","solved":false},"User:user:5492136":{"__typename":"User","uid":5492136,"login":"Jaafar2023","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5492136"},"ForumTopicMessage:message:12104135":{"__typename":"ForumTopicMessage","subject":"Evolution fc 25","conversation":{"__ref":"Conversation:conversation:12104135"},"id":"message:12104135","revisionNum":1,"uid":12104135,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5492136"},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-04-14T15:03:02.184-07:00","lastPublishTime":"2025-04-14T15:03:02.184-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" J’ai mis l’évolution immortalité future champions la première maintenant j’ai l’évolution immortalité future rivals et l’évolution finale, je peux plus évoluer mon joueur, une solution svp. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"207","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12102938":{"__typename":"Conversation","id":"conversation:12102938","topic":{"__typename":"ForumTopicMessage","uid":12102938},"lastPostingActivityTime":"2025-04-14T07:49:56.888-07:00","solved":true},"User:user:5491469":{"__typename":"User","uid":5491469,"login":"Minos302","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Seasoned Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5491469"},"ForumTopicMessage:message:12102938":{"__typename":"ForumTopicMessage","subject":"Association & dissociation de comptes","conversation":{"__ref":"Conversation:conversation:12102938"},"id":"message:12102938","revisionNum":1,"uid":12102938,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5491469"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-04-14T06:36:03.180-07:00","lastPublishTime":"2025-04-14T06:36:03.180-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, j'ai essayé de lier mon compte Playstation avec mon compte EA. Je reçois un message d'erreur que mon compte PSN est déjà connecté à un compte EA avec une adresse mail que je ne connais pas. Du côté de PSN, ils me disent qu'ils ne voient rien et qu'il faut que je me rapproche d'EA. Je ne trouve pas de moyen de contacter directement quelqu'un donc j'essaie ici. Pouvez-vous m'aider ? Lewis Cassel ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"417","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12100887":{"__typename":"Conversation","id":"conversation:12100887","topic":{"__typename":"ForumTopicMessage","uid":12100887},"lastPostingActivityTime":"2025-04-14T02:46:18.738-07:00","solved":true},"User:user:5490112":{"__typename":"User","uid":5490112,"login":"Nolloss","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Seasoned Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5490112"},"ForumTopicMessage:message:12100887":{"__typename":"ForumTopicMessage","subject":"Code promo non fonctionnel","conversation":{"__ref":"Conversation:conversation:12100887"},"id":"message:12100887","revisionNum":1,"uid":12100887,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5490112"},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-04-13T09:23:09.219-07:00","lastPublishTime":"2025-04-13T09:23:09.219-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour Je souhaitais précommander F1 25 (édition de base). J'ai donc rempli mes informations de paiement et mis un code promo me permettant d'avoir -15% (code IDREAU) Après avoir rentré le code, il était indiqué -0€. Je trouvais ça bizarre étant donné qu'il aurait du m'abaisser le prix de 9€. Je me dis que c'est juste un problème d'affichage et que le code devrait quand même s'appliquer (étant donné qu'il était bien accepté et reconnu). Résultat : j'ai bien le jeu dans ma bibliothèque en précommande, mais j'ai été débité de 60€ et non 51€. J'aimerais bien savoir si cela est normal : s'il faut attendre que le jeu soit officiel sorti pour utiliser le code, ou s'il s'agit d'un bug. Auquel cas si je pouvais récupérer ces 15% j'en serais reconnaissant. Sinon, je compte me rétracter de l'achat. Bonne journée Cordialement Nolhan ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"855","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:problème d’achat","text":"problème d’achat","time":"2025-01-30T09:46:57.330-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12087733":{"__typename":"Conversation","id":"conversation:12087733","topic":{"__typename":"ForumTopicMessage","uid":12087733},"lastPostingActivityTime":"2025-04-13T23:09:36.519-07:00","solved":false},"User:user:5482983":{"__typename":"User","uid":5482983,"login":"8ypeq3vuee5u","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Rising Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5482983"},"ForumTopicMessage:message:12087733":{"__typename":"ForumTopicMessage","subject":"Aidez moi Svp, plus du tout accès a mon ancienne adresse mail lié au compte EA","conversation":{"__ref":"Conversation:conversation:12087733"},"id":"message:12087733","revisionNum":1,"uid":12087733,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5482983"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-08T04:10:11.095-07:00","lastPublishTime":"2025-04-08T04:10:11.095-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour a tous, est que quelqu’un saurait m’aider car je n’ai plus du tout l’accès a ma vieille adresse mail qui etait lié a mon compte EA. Du coup j’avais créer ma nouvelle adresse mail qui me permettait de jouer a FC 25. Maintenant je n’arrive plus du tout modifier l’adresse mail a la connexion Ultimate Team FC25. Merci beaucoup si quelqu’un connait la solution pour delier ma vieille adresse mail et la remplacer par ma nouvelle. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"442","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7420480":{"__typename":"Conversation","id":"conversation:7420480","topic":{"__typename":"ForumTopicMessage","uid":7420480},"lastPostingActivityTime":"2025-04-13T03:23:53.700-07:00","solved":true},"User:user:1737023":{"__typename":"User","uid":1737023,"login":"SmarmyBobcat419","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":null,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"id":"user:1737023"},"ForumTopicMessage:message:7420480":{"__typename":"ForumTopicMessage","subject":"A WAY OUT","conversation":{"__ref":"Conversation:conversation:7420480"},"id":"message:7420480","revisionNum":1,"uid":7420480,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:1737023"},"metrics":{"__typename":"MessageMetrics","views":1129},"postTime":"2022-03-11T02:46:21.891-08:00","lastPublishTime":"2022-03-11T02:46:21.891-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, J'essaye de lancé le téléchargement de A Way Out, sa me dit ce message : \"Installation impossible Une erreur nous a empêchés de terminer l'installation de A Way Out. Redémarrez votre PC et réessayez. Redémarrez votre PC et réessayez.\" Donc j'ai redémarrez ça ne fonctionne toujours pas, j'ai désinstallé puis remis et toujours rien. Si quelqu'un aurait la solution je suis preneur ! Merci (Je ces pas si je suis dans la bonne partie, si ces pas le cas désolé) ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"506","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12091033":{"__typename":"Conversation","id":"conversation:12091033","topic":{"__typename":"ForumTopicMessage","uid":12091033},"lastPostingActivityTime":"2025-04-10T06:47:15.564-07:00","solved":true},"User:user:3360896":{"__typename":"User","uid":3360896,"login":"ThomeT","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Seasoned Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:3360896"},"ForumTopicMessage:message:12091033":{"__typename":"ForumTopicMessage","subject":"Lier un autre compte XBOX a mon compte EA","conversation":{"__ref":"Conversation:conversation:12091033"},"id":"message:12091033","revisionNum":1,"uid":12091033,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:3360896"},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-04-09T08:53:45.677-07:00","lastPublishTime":"2025-04-09T08:53:45.677-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, j'ai du créer un nouveau compte XBOX ayant totalement perdu accès a mon ancien compte, mais a cause de la limite un compte XBOX par compte EA je ne peux pas lier mon nouveau compte XBOX sur lequel j'ai le game pass pour profiter du EA play. Une solution existe autre que recréer un compte EA ? (Ça m’embêterait vu que j'ai des jeux sur ce premier compte EA) ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"368","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12083797":{"__typename":"Conversation","id":"conversation:12083797","topic":{"__typename":"ForumTopicMessage","uid":12083797},"lastPostingActivityTime":"2025-04-07T09:19:46.300-07:00","solved":false},"User:user:5479474":{"__typename":"User","uid":5479474,"login":"ZeuterAxoul","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Seasoned Newcomer","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/50158279/416x416.PNG"},"id":"user:5479474"},"ForumTopicMessage:message:12083797":{"__typename":"ForumTopicMessage","subject":"CHAT SUPPORT","conversation":{"__ref":"Conversation:conversation:12083797"},"id":"message:12083797","revisionNum":1,"uid":12083797,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5479474"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-04-06T09:30:32.569-07:00","lastPublishTime":"2025-04-06T09:30:32.569-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, j'ai beau créer un ticket, pour récupérer un compte piraté, lorsque le conseillé me répond, et que je clique sur \"reprendre le ticket\" il m'est absolument impossible de lui répondre, ce la renvoi sur la page de base de l'assistance et si je veux écrire c'est comme si cela crée un autre ticket avec le même numéro de dossier et j'obtiens la même réponse automatique pour connaitre mon prénom... Aidez moi à pouvoir avoir une véritable conversation avec un conseillé svp... ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"492","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12085595":{"__typename":"Conversation","id":"conversation:12085595","topic":{"__typename":"ForumTopicMessage","uid":12085595},"lastPostingActivityTime":"2025-04-07T06:38:26.505-07:00","solved":false},"User:user:5476997":{"__typename":"User","uid":5476997,"login":"petitefanfan","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"New Novice","color":"000000","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/47/833/416x416.JPEG"},"id":"user:5476997"},"ForumTopicMessage:message:12085595":{"__typename":"ForumTopicMessage","subject":"j ai été coupée avec m dura","conversation":{"__ref":"Conversation:conversation:12085595"},"id":"message:12085595","revisionNum":1,"uid":12085595,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-fr"},"author":{"__ref":"User:user:5476997"},"metrics":{"__typename":"MessageMetrics","views":2},"postTime":"2025-04-07T06:38:26.505-07:00","lastPublishTime":"2025-04-07T06:38:26.505-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" - le 14.03.2025 Vie quotidienne (commande#1004551620535) - le 24.03.2025 Rencards (commande#1004573420535) - le 24.03.2025 Amour et famille (commande#1004573420535) le 24.03.2025 Rêve de décorateur (commande#1004574620535) jamais reçu les téléchargements j ai vider le cach et ca ne change rien 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