Recent Discussions
I don't know the reason for the suspension!
Hello everyone, I hope you are well 6 days ago, while playing online, a message appeared on the screen WS-116332-6 Temporary or permanent suspension! And until today I can't log in to my Plus account. I created a case and even announced my problem several times in the online chat. I was asked for the emails I had on the console. They checked all of them and said there was no suspension notice on these emails!!! I haven't received any emails I don't know the reason for the suspension and how long it will last! What's the problem, friends? I'm really tired and confused! We're not hacking. We're not cheating. Why did this problem really arise? The only fun I had with my little brother was playing online. And that was just Battlefield 2042 and FC 25
I don’t know the cost of the EA Play annual subscription renewal.
Hello, I'm from Argentina and I’ve had an active EA Play annual subscription since August 7th, 2023. I would like to know how much I will be charged for the upcoming renewal. I'm unsure about the current renewal price for my region, and I’d appreciate your help in confirming the amount. Thanks!can't run Command & Conquer 3
"Hello, I am writing to report an issue I'm experiencing with Command & Conquer 3 which is part of my Command & Conquer™ The Ultimate Collection through my EA Play subscription. I've noticed that most other games within "The Ultimate Collection" are working without any issues. However, when I attempt to open Command & Conquer 3, it consistently asks me to enter my email and password, despite the fact that I am already logged into the EA app. Furthermore, even when I enter my correct EA account credentials (username and password), the game rejects them, stating they are incorrect. Please note that my EA Play subscription is currently active and valid. Could you please assist me in resolving this specific issue with Command & Conquer 3? I am unable to play it due to this persistent login problem. Thank you for your time and assistance."Problems with purchasing a subscription for PS 5
I have a problem. I can't buy an EA Play subscription on PS5. The website and the console itself are showing an error message: "An unknown error has occurred, please try again later." And the website says "something went wrong." There is enough money in my account.can't add game to library only madden 25
i can't add game to library only "madden 25". ea app says you don't have access(just i press download button). and there's a problem with your download(add to library button) all the other games like madden 24, f1 24 can add to library. but, only madden 25 send me error code. i have ea play with pc gamepass....Ea play subscription not working on pc
Hi, so I bought EA play on my PS five a couple of days ago and I even have the subscription confirmation receipt. I looked it up and you should be able to access your EA play on all platforms no matter what you bought it on and yes, I am on the correct account. Please don’t say no bull**bleep** like that. I’m asking for answers not excuses defending EA. I have logged on and logged off. It’s still telling me to join now. Even when I access it through my specific PlayStation link it’s working on my PS5 saying I have it.
Populous & Sid Meier still not available to GamePass subscribers
Hello, While several games are available, Populous: The beginning , and Sid Meier’s Alpha Centory are still not available. It cannot be installed from the XBOX Apps, and does not appear in the EA Game app! It has been going up for several years. https://forums.ea.com/discussions/ea-play-general-discussion-en/cant-download-sc3000-populous-the-beginning-and-sid-meiers-alpha-centauri/7635789 https://forums.ea.com/discussions/ea-play-general-discussion-en/no-acces-to-sid-meijer-populous-simcity-2000/7575965 Problème game pass et EA play | EA Forums - 7631903 I think EA Game and Microsoft are misleadingly advertising these games as available when they aren't! Can you take care of this problem which has been reported since 2022 and marked many times as Solved which is not the case! Thank you for taking into consideration. My location is France.
Wrong platform subscription
Hello EA Support Team, I accidentally purchased a 1-month EA Play subscription for the wrong platform. I actually intended to buy it for PlayStation but forgot to select it, and ended up purchasing it for the wrong platform. I have not used the subscription and canceled it immediately. Could you please help me get a refund or transfer it to the correct platform? Thank you very much.
