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Services 2.0 upgrade
I tried the provided solution from the customer service help desk. It doesn’t work, I quit the game and restarted my device three times and still the game freezes with a disorganized screen with multiple colors. And when I answered no to the question of problem solved, I was given a multiple choice question of how can we help? It was as the system wasn’t aware of the ticket I have open. Kept asking me to tell them more about the problem. Frustration is growing on my part.BuildIt freezes screen —- cannot restart!
In the last 3 weeks, 2 new updates to “improve user experiences” have shut down my user experience. 1- Apple iOS update in late January 2- BuildIt Services update in early February Is anyone aware of the solution to resolve this failure? I can play my game without issue on my Android smartphone, flawlessly. When I play on my iPad, I am unable to use the Services icons in my Capital City without a psychedelic color screen scramble and complete device lockup. I have uninstalled BuildIt multiple times, hard reboot the iPad, cleared my browser history and data, and requested tech support. I saw on Reddit that this issue comes and goes over history, but the last 3 weeks are rendering my “user experience” as poor, very poor indeed! Any advice and solutions you may know are greatly appreciated! I attached a screen shot of the frozen screen upon attempting Services usage.Error when logging in through EA login button
Every time I try to backup my city via the EA login button I get an error saying it's unavailable. I can login to Google Play. However I have two capital cities so can't use the Google login as it will overwrite any city I currently have backed up. I don't use Facebook so that's not an option. I have an Android OS on a Samsung phone.
Ads lock up and never granted rewards.
first, the AI help beta is awful. Let’s call it Alpha. the ads that grant reward run through and you receive the rewards granted X in the corner, however the X does not work. You cannot get out of the ad. You have to force close SimCity buildit and go back in. Only to find the reward was never granted. What has happened to EA - it’s become so buggy and unreliable.Trade depot bug
My friend have started play the game and when I want buy some staff from her, I can’t see her lots. When she tries to cancel lots, it shows loading and then nothing. Already tried reinstall the game, change network, change the way log in to the game, nothing works. She can buy staff from others, but can’t sell her own. Is there way to fix this?Sim city build it has been ruined
ea have completely ruined sim city. Whoever had the idea to completely overhaul the police fire water sewage and waste systems has ruined the game… I now have no space in my city to all more stations to fix the issues. 300k was not enough to fix these issue and expansion items should also have been given because now I have to either demolish building or get rid of all my parks because of a stupid update. I understand the player base is small but why do updates like this to tarnish a brilliant mobile game.
Request - Let us store the Maxis Mansion
Years ago, when I had a lot of money, I ended up buying several Maxis mansions, haha. Let's just say I've lived in the same city for many years. However, I want to redesign my city, and the inability to preserve or destroy the mansions frustrates me. Please include a way to store this building, just like we do with parks.
[BUG] Train asset clipping and axis rotation at intersections
Summary: Train car meshes consistently clip one another on train tracks, especially during turns. This is somewhat expected since mitigating this would likely mean separating the cars further from one another. More importantly, all train car mesh assets will frequently rotate 90 degrees on their axis when passing some road/rail intersections, then return to their 'forward' direction after passing the intersection. I currently have 6 different trains unlocked. This issue repro's with all of them. Priority: Realistically this is a low or medium priority issue, since it is purely cosmetic (at least from the front end). I personally think this should be high priority because of bad the visual glitch is. Repro rate: 10/10 repro steps: 1. Open app 2. Ensure city has 1 or more train stations with connected rails 3. Ensure rail design includes a turn or two and road cross sections 4. Load and launch a train 5. Observe train on its route Device info: Galaxy Z Fold 7. One UI version 8.0, Android 16. App info: SimCity Buildit version: 1.74.2.150717 Other details: If you are releasing new monetized content for the mass transit feature, at least ensure that the prizes the consumer is working for are worth it. It's not a good experience to unlock trains and watch them start dancing at intersections. From a technical perspective, this shouldn't be too difficult to resolve. I am not familiar with the Marmalade game engine, but I do know Unity. Please pull this one out of the backlog and fix. Images attached show the issue. Image1: Clearly displays the bug. Train cars stacked and clipping + 90 degree rotation at intersection and turn. Image2: Train car clipping at turn. It is especially clear with the specific train in the image due to the large car models. Image3: A more egregious example of Image2's issue. Image4: Another instance of the 90 degree rotation at an intersection.Expanding prize categories
This current round of COM I earned 190,000 points and will end up in 7th place. I totally accept that 6 other players did better than me, but it seems crazy that I’m getting the same prize as players who only earned 50,000 points after spending so much time on the game this week. Please consider expanding the prize categories or making additional categories. Otherwise it doesn’t seem worth the effort to try so hard and still end up with the same outcome.
Community Highlights
- EA_Lanna2 years ago
Community Manager
- EA_Lanna2 years ago