Baris shards not rewarded.
I used 5999 crystals to get a 5 card pull of Baris, and got 7, 7, 7, 145, 7, shards, then redeemed anothewr 1299 crystals and got 5 shards. With my season rewards, and my battle rewards, I was only another 5 shards away from getting Baris to 330 shards, so I bought the 1410 crystal pack online for a single card pull of Baris. When I redeemed the crystals for the shards, I pulled the 5 shards; however, they were not actually rewarded into my account, so I cannot promote Baris to 7* Could you please either push the shards through, or could you please reimburse the crystals spent on her so that I can re-redeem the crystals for Baris shards? Ally Code: 116-656-142 Thank you.TIE Interceptor LSB
I recently purchased the lightspeed bundle for Second Sister/TIE Interceptor. I received the confirmation email and the gift in the inbox. However, the gift gave me around 2,000 crystals and a message that something went wrong and the crystals were a compensation gift. Is there any way to actually get what I paid for? I’ve been seeing this a lot with other people purchasing different LSBs. Ally Code: 387-282-829LST not upgrading abilities to level 7
I just applied the Kyber LST from the maul hate fueled event to my gungans and some of the abilties are still level 6 and not the level 7 like they should be. It even showed that the ability was going to go to level 7 but stayed at level 6. All the level 6 ones are zeta upgrades but I thought that they should still apply.
Help with Webstore
As I have made purchases over time the "Coaxium Heist" fills up with Coaxium. It clearly says the event is repeatable and whenever the bar reaches 10/10 it resets and fills again and again. Lately the last few purchases I have made have not reset the bar at all. It sits at 10/10 and I get nothing even though the purchase shows me getting Coaxium and the "Coaxium Heist" has not run out. Looking for assistance with this.
Bo Katan LSB Not received
Hello Second thread for same issue, first thread here https://forums.ea.com/discussions/swgoh-technical-issues-en/bo-katan-lsb-not-received/13043235 I puchased the Bo Katan LSB on the webstore 3 weeks ago and have not received it. Attached is my paypal receipt Ally code -445861837
Unable to Complete Purchases via Web Store (Payment Error)
Hello, I am able to make purchases using regular currency from the in-game store without any issues. However, I am unable to complete purchases through the web store. There are no problems with the KESSEL ROUTE rewards on the web store; that section works correctly. I am also able to claim free packages and calendar rewards from the web store without any issues. As shown in the image I shared, I receive an error at the payment step. I can successfully make purchases using the same card in the in-game store. However, the same card does not work on the web store. I have also tried other cards, but none of them work for web purchases either. All the cards I use are fully authorized for international online transactions and are actively used for such purchases. Could you please assist me with this issue? Kind regards,
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