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Unable to go Online error
Even after the recent update on Xbox S, the gallery and marketplace still don't work. Every time I try to open them, it says I'm offline, my internet connection doesn't work & my account is also not connected to my EA account". Context: So I updated my game on the Xbox S today (about 19 GB which took hours to download). When I first logged into the game, I was actually able to open, browse and download some lots from the Gallery. I was also able to browse the marketplace for the first time. I thought, finally! Great! So I thought these issues were finally fixed. Because before this update, I was literally unable to check the Gallery & Marketplace AT ALL before this update. Then I close the game because I can't have it open 24/7. Same issues again. The Sims 4 always says I'm offline and my Xbox/account is not connected to my EA account for a very long time now. I've checked many times and know that my internet connection is fine. My Xbox/sims 4 account is also already linked to my EA account. I even recently unlinked my Xbox account (which I can't do again until months from now as EA's rule) from EA to make sure. I also suspect that saving lots and placing lots/anything from the gallery will also not be working well again. It's like nothing else works in this game unless you just ignore everything/others great creations from the Gallery and only play with the base game content. Think I've tried everything on my end just to fix these issues, but your game is just a broken mess. I'm sorry but this is just ridiculous at this point. Even after a huge size update, the gallery and market place still don't work. I'm always told my console is offline and not connected to my EA account when both of these are not true. Overall I really want to play the Sims 4 especially since I bought some packs during the sale since the base game is lacking, but there are always technical issues that really sucks the fun out of my experience. I don't have a PC so the console version is what I'm stuck with for now.
Cannot Select Options in CAS
I have a PS5, use the PS4 version of the Sims 4. After the new update, I cannot select any options in CAS if I click Select All. Sometimes when I choose sub categories, it does the same thing where it won’t let me scroll or select any. I can’t even tab through the options. What can I do?Build Mode with Packs - PS4
*Console* Although all my packs no longer show up on the main page upon start up (as if I just downloaded them) , all my build mode items reset every time I log on. So for each category, I have to open/close/open it so all my items sort normally rather than “new items” on top. Essentially, all my build items that come from packs are listed as “new items” every time I start up the game. *EDIT* This was posted prior to 5/12 update, but is still an issue on console after 5/12 Version 2.33 Update.Unable to connect online
I know this has been an issue for a while. I've had this issue on and off for a good few months now. But now when I load in I try to connect online but when I do it says that i am unable to as an EA account is not linked. when i go to my settings and press link account it says my account is already linked and to reset. I do so and this cycle repeats. I am unable to access the gallery, events or the marketplace. During one of the events i missed out on gifts because of this exact issue. I've tried resting my game and console, but nothing works. My other games work and it's only the Sims 4 i'm having issues with. So it's like a Sim 4 issue and not an xbox network one. I am also having issues opening the game, almost every time i have to try and load it around 3 or 4 times or load into another game before being able to open and load into the sims 4, unsure if this issue may be related in a way. Any help would be appreciated, thanks
Missing Content From Marketplace (Xbox)
I've noticed since the introduction of the marketplace, a few stuff packs are missing from my in game store. No content went missing from my actual game, but I couldn't find the butler pack when I was interested in buying it. There should be 20 stuff packs and 4 don't show up for me, regardless of if there are filters or none. Vintage Glamour Stuff - unowned My First Pet Stuff - owned Moschino Stuff - owned Tiny Living Stuff - owned Also attached photos of how they look on my marketplace. It's not too big of a deal since I can just go grab what I need from the Xbox store, but I'd still like to be able to preview the content to confirm it has stuff I genuinely want before purchase. And I'm not sure what else is possibly missing from the game packs and kits sections. Atp, it'd be awesome if the marketplace could just be removed, it's so wonky and not nice to navigate.
Console Recover Save file
I saw that you could apparently now do this in the patch update and on the discussions things since it gives you steps to do it. its not working, there's nothing that comes up so I assume we haven't actually got this? or is it like really hidden because so far I cant find a way to go back to an older version of a save file? I dont know if we are exactly meant to have it on console but I would assume this is a bug if we are meant to have it?Can’t load a save PS5
I was playing earlier for quite some time I saved and got off the game to do. Something else came back and now when I try to load in and resume my game, it sends me to manage worlds. Then, when I click on my house, it says create new household and move in. I’ve been playing the same for generations now I don’t wanna lose it. What can I do?Issues after update render game unplayable. Xbox OneS
Staircases. Sims will not use some outdoor staircases that were previously fine, and I can’t figure out why. 2. My Library in the gallery freezes the whole game. Unable to exit out of the gallery screen or load any options. 3. CAS won’t scroll through clothes. Can change colour swatches of items already worn but that’s it. 4. Adopting a pet doesn’t work. The sim will pick the pet up and then get stuck. The pet eventually just disappears. 5. Will not ‘place lot’. Nothing happens when trying to place a lot from the gallery and you cannot exit out of the pop up screen. 6. Caterers only make white cakes. Never ending white cakes. Cakes for days. I don’t use any cheats, I don’t use any CC.My whole sims save is gone
My sims generation save has completely gone !!! saying something about Error Code 34!!! Only really old saves are coming up , I can’t believe this I’ve used this generations save for like 2 years !!! I play on XBOX never had this after an update, really hoping I can get it back.Cant load game
Im a sims player on xbox and ive had nothing but issues since the marketplace arrived. Now, i had hopes after the update however it now seems that i cant even get my game to open. I am fed up, absolutely and completely sick to the back teeth, the money i have spent on this game is no joke. I am ready to delete my entire game and never play again. Why are you adding all this new stuff when a lot of us cannot even load our games. I want my money back, every penny because im absolutely disgusted by this. The whole thing is an entire sh*t show. Im sick of it. When are you actually going to fix the problems?
"Xbox One" slow loading start up!
Please fix the loading to get to the main page for Xbox one when you first start the game, this is the very first Xbox console that Sims 4 was ported to, so it shouldn't be a problem but it is. The loading takes almost a hour it's ridiculous unless you let it load offline first through the loading process and then come back online halfway through the process.Can’t place items in build mode since update. Console.
I play on console and since the update a couple hours ago I’m unable to use build mode. I’ve tried completing the house I’m currently building and everyone I click an item it appears on the screen and then disappears???? Is this going to be a long term issue??
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