Forum Discussion
61 Replies
Okay but can you atleast remove the restriction of 6 months please
- EA_Aljo5 years ago
Community Manager
I'm very sorry, but we can't remove that restriction.
- @EA_Aljo i had the same thing happen to me so if I wait the 6 months and link back the account to the original ea account will I be able to get my stuff back?
- EA_Aljo5 years ago
Community Manager
Your content and progress won't return. This happens when unlinking the account so it's not there when you relink it since it's already gone.
That’s cap cause I was taking to a guy and he said once u relink it to the original account u get all ur stuff back
- EA_Aljo5 years ago
Community Manager
I'm very sorry, but this is not correct. You keep your level only when unlinking accounts.
This is BS how y’all do this EA is a scamming company
- EA_Aljo5 years ago
Community Manager
There's a warning before unlinking accounts that this will happen. Unfortunately, there's nothing else we can do about this.
Haha I relinked my ps4 account back and got all my stuff u a liar😂 Bozo
- EA_Aljo5 years ago
Community Manager
I wasn't aware you could relink the original account and have everything return. I have now confirmed that's how it works. Apologies for the misinformation.
Is that why i was given absolutely no warning when unlinking? What kind of bs is this, if you are gonna take my stuff atleast completely reset the account because now i have a battlepass but i cant claim any loot from it alongside a bunch of meaningless levels so its even harder to get my characters and skins back.
- EA_Aljo4 years ago
Community Manager
There is a warning you need to agree to when unlinking accounts. You can also find this posted here.
I have literally just told you that the warning never came up. Honestly tho what is the point of taking all of my stuff but not my progress? I now have meaningless levels that only make it harder for me to get my stuff back and i cannot claim any rewards from the pass! I have absolutely no way of getting my stuff back because the email of my old account is gone and i cant even start from scratch.
- EA_Aljo4 years ago
Community Manager
You can try going through the account recovery process to gain access to the account again. To do that, open a case here. As far as not seeing the warning goes, we're not aware of any issues with this but will keep an eye out for other reports.
How did you relink your apex account back to ps4?
can you tell me the process Please!
- EA_Aljo4 years ago
Community Manager
Hello, @ninjanpyjama.
You can find all those details here.
- @Churro2Goated Could you help me get my stuff back I lost everything.
- @cweampai simply re link the accounts back to your EA account and it will fix itself.
@TradablesI did that and it didn’t do anything. Says I hav to wait 6 months.
- @cweampai This is why the warning message was there.
You must have read it before being able to unlink. And only that first initial link will be aloud.
You can continue to play, and remind your account when the freeze period is over and your account data from the link should come back. Which will add to the stats. - @EA_Aljo Hello I have a question, so I have a Nintendo Switch right and I just got an Xbox series s for Christmas and I linked my account to the Xbox all game progress is lost all I have on there are my friends but on my Nintendo all my progress is there please help have a great night
- EA_Aljo4 years ago
Community Manager
Progress doesn't carry over from one console to the others. You'll keep your progress when you add an account, but if you unlink an existing account, progress will be lost.
- @EA_Aljo Ok thanks have a great day
- EA_Aljo4 years ago
Community Manager
You're very welcome. Please reach out again if you have any other issues. Have a great day yourself 🙂
- @EA_Aljo Hey sorry to bother you but like is there a way you could log in for it or just like I can't get it at all I'm so sorry for bothering you have a great night.
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