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I can't add a phone number to my account.
I have been trying to add a phone number to my account for the past week or so since setting up and every time it says "Something went wrong. Try again later.". I have opened support requests with advisors who only offer generic advice and claim they can't add one on their end. Is this a rate limit?
EA account linking to Steam
My EA account has previously been linked to a steam account that has not and has never been owned by me, I have unlinked that account however, I am now unable to link to my actual steam account as "An EA account can only be linked to one steam account in its lifetime.". I suspect this came from when my EA account got hacked last Jan and EA support rectified my access but I guess didn't check to see if any random accounts got linked during the period I lost access. I also never got an answer as to how they got it when I have 2fa enabled but that's a different issue we're unlikely to get to the bottom of. So far I have raised 6 support cases about this all have keep getting closed and marked as resolved with no notes, no email and no interaction from any live support or email. I have no idea where to go now for help on this.
How do I get in contact with EA with no live chat option?
EA live chat support was telling me that The Sims Medieval was not linked to my account despite my having purchased it in 2015. They requested an invoice for a purchase I made a decade ago as "proof", which I've finally found. However, they seem to have locked my ability to use the live chat function and there is seemingly no way to contact them via phone or email. How in the world do I contact this company to regain access to a game I bought and paid for???
Account was hacked unable to link my steam account
Hi i was inactive for years so my EA account was hacked and someone used it to link it to steam i got back to EA this month and today purchased Battlefield 2042 on steam and tried to link account to EA to my surprise some account named Anios was already linked tomy EA now i am uanble to link my own steam profile to my EA account as it allows only one account in lifetime i need help from EA i was anable to reach them kindly help me outLast Exception error
hi I'm getting an error and i don't know exactly why please help Exception when applying action <StateChangeLootOp ParticipantType.CraftingObject> for loot loot_Crafting_Recipe_QualityModifiers(loot_actions=(loot_Trait_Perfectionist_AttemptQualityIncrease(loot_actions=(randomWeightedLoot_Trait_Perfectionist_FocusQualityAdjustmentChance, <StateChangeLootOp ParticipantType.CraftingObject>, <StateChangeLootOp ParticipantType.CraftingObject>, <StateChangeLootOp ParticipantType.CraftingObject>, <BuffOp ParticipantType.Actor>, <BuffRemovalOp ParticipantType.Actor>), run_test_first=False, tests=CompoundTestList([(BuffTest(apply_whitelist_on_individual_basis=True, blacklist=frozenset(), blacklist_tags=frozenset(), categories_to_ignore=(), disallow_categories=(), require_categories=(), subject=ParticipantType.Actor, tooltip=None, whitelist=frozenset({buff_Trait_Perfectionist_InTheZone}), whitelist_tags=None),)])), loot_MidlifeCrisis_Active_CreativeBonus(loot_actions=(randomWeightedLoot_MidlifeCrisis_Creative_ModifyQualityChance, <StateChangeLootOp ParticipantType.CraftingObject>, <StateChangeLootOp ParticipantType.CraftingObject>, <StateChangeLootOp ParticipantType.CraftingObject>, <BuffRemovalOp ParticipantType.Actor>), run_test_first=False, tests=CompoundTestList([(BuffTest(apply_whitelist_on_individual_basis=True, blacklist=frozenset(), blacklist_tags=frozenset(), categories_to_ignore=(), disallow_categories=(), require_categories=(), subject=ParticipantType.Actor, tooltip=None, whitelist=frozenset({buff_MidlifeCrisis_Type_Create}), whitelist_tags=None),)])), loot_Fear_Failure_CraftingEffects(loot_actions=(<BuffOp ParticipantType.Actor>, <StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_Consumable-Quality'> ParticipantType.CreatedObject>, <StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_VideoRecording_Quality'> ParticipantType.CreatedObject>), run_test_first=False, tests=CompoundTestList([(SimInfoTest(ages=None, can_age_up=None, death_object_assigned=None, gender=None, has_been_played=None, is_active_sim=None, match_type=MatchType.MATCH_ALL, npc=False, species=None, tooltip=None, who=ParticipantType.Actor), TraitTest(apply_thresholds_on_individual_basis=True, blacklist_trait_types=frozenset(), blacklist_traits=(), num_blacklist_allowed=0, num_whitelist_required=1, subject=ParticipantType.Actor, tooltip=None, whitelist_trait_types=frozenset(), whitelist_traits=(<Trait:(trait_Fear_Failure)>,)))])), loot_Burnout_CraftingQuality(loot_actions=(<StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_Consumable-Quality'> ParticipantType.CreatedObject>, <StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_Consumable-Quality'> ParticipantType.CreatedObject>, <StatisticChangeOp <class 'sims4.tuning.instances.statistic_Object_Consumable-Quality'> ParticipantType.CreatedObject>), run_test_first=False, tests=CompoundTestList([]))), run_test_first=False, tests=CompoundTestList([])) (AttributeError: 'object_DrinkShaker' object has no attribute 'set_state') MCCC Version 2025.3.0 se helpdeleting or unlinking a disabled account
My PS5 is linked to a disabled account. I created a new account and tried to link it to my PS5, but I am unable to do so. I have no idea what the email was or what the login information is for the disabled account. How do I delete it or unlink it from my PS5? I have spent at least an hour now fumbling through the EA help menu. I hit contact us and tried to create a ticket, but it won't submit either. This customer service is not very user-friendly and is quite aggravating. Please, can a person reach out to me to help me? I am not able to play and save any data on EA games, and I am getting to the point where I am considering canceling my Battlefield 6 preorder and just giving up on playing any other EA game ever again.
Xbox Account already linked to a disabled EA account
I recently got games pass and need to link my xbox account to my current EA account. The problem is when I try to do this EA tells me the xbox account is already linked to an "to your EA Account for 0f*****@disabled.ea.com". So how am I suppose to unlink it from that account if it is disabled and can't be signed into? I have tried multiple support tickets and they have all been closed with no replies or resolutions from support. I also cannot seem to open a chat - always seeing a screen saying advisors dont support this issue. So as it stands, my xbox account cannot be used with EA as it is linked to another EA account that doesn't exist. Any help would be appreciated!Ban appeal on the case number 221240912
Ban appeal on the case number 221240912. The banned Username EA ID is Heartbeach. The EA account was banned accessing every video game forum of EA. I have contacted EA help, additionally they informed me to post ban appeal on the EA forums by new EA account, thereafter they will unban the EA account. Please unban the account. The EA account did nothing mistaken, misguided and illegal. The EA account just shared feedback, opinion, thoughts and conviction regarding the video games that the EA account purchased&played on video game forums of EA. The ban/judgement was a mistake. Please authorise the EA account unbanned.
EA ID scrambled to random numbers
I have seen this somewhere but there has been no real fix as the people that reported it had a different issue. I dont have a problem accessing my EA account, I have never changed email address but it seems like after some research EA just likes to scramble the IDs if the accounts aren't in used for a while? And that is what is being used in all the games. Also kicker is if i look at my linked account, it has zero problem seeing my steam account using the same name, or under my game personas (in the edit account page), it can see all my other EA games using the same name. only difference is battlefield where it also had my old clan tag. In my EA app, my nickname is set to my ID. If i login to my account and try to edit the ID to match the nickname it tells me that is is already in use. How does one go about fixing that?
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