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WW tournament kicked glitch
I am playing the Winter Wildcards tournament. I was in the finals of the tournament and I won the game 4-3 in the 121th minute, when the game was done I got a message saying « The EA Servers are unable to process your request at the current moment. Please try again later.» and then I got kicked out to the main menu. When I logged back into ultimate team it said I lost the finals match 3-0 and didnt grt my rewards. I am really frustrated and I have been playing for hours just for this to happen. Could I please receive compensation and get the finals win so I could grt my rewards?!, I have proof of this
Uplay with game called Watchdogs -
I purchased a game on EA called watchdogs. Its requiring me to create a UPLAY account in order to play it. Every time I try to connect to UPLAY, I get the message that the servers are not available. Digging into this, is sounds like UPLAY is no more. How do I get around this issue so i can play the game? Any help is appreciated. thanksOld Game Revival?
There was an old iOS game created by Crowdstar Inc. called Mermaid World that was loved by many people. The company was bought by Glu Mobile which was bought by Electronic Arts (EA). I see plenty of people reminiscing and posting old photos of this game. The art was so pretty and the mermaids were beautiful. You could collect mermaids, send them out to find treasure, and decorate their living spaces. The mermaids had stats of their mood and it was truly rewarding getting one to an “ecstatic” mood. You could buy mermaids and you could also “call” mermaids. Based on their color and type they would call in other mermaids, some rare and some common. I remember the first day I got a golden mermaid I was so happy, she was so pretty. I miss this game a lot. It’s indescribable how much I miss this game and would pay or do anything to play it again. What are the chances we can get this game a revival? I can imagine it being a hit mobile game with children, teens, and adults. I believe this game has a lot of potential, and with modern advert culture I think it would thrive. How and who can I convince to get this game up and running again? I apologize if this is not posted in the correct group, I’m not familiar with this site. If you can, please point me in the direction I need to go. Thank you!!Epic games account banned
Hi, I had an existing EA account, then purchased a series of games from Epic Games, which appears to have created a new account (I don't know login details for this account but signs in when I launch one of these games from Epic library). Today I tried to play Star Wars Battlefront II, which opened EA launcher, and I found out that this new account had been banned for "Account Takeover", which is false. Thank you
Please EA bring RR3
Hello EA Team, I am a long-time Real Racing 3 fan. It was the most realistic and skill-based racing game on mobile. There is no free alternative that matches its physics, tracks, and car feel. Please consider bringing back Real Racing 3 or developing Real Racing 4. Many players still love this game and would support it. Thank you.Submitted Help Request But No Info
I filled out the form for EA support at the beginning of the week (Monday) and haven't received anything, not automated email with a ticket number, if I look in my cases I only see the chats that I had previously nothing relating to the ticket that should be related to me filling out this form. I was wondering when should I expect to hear back so that we can try to achieve a solution to my issue. I'm aware that it is the Holiday season and that this time of year usually brings some delays but I would expect that a big corporation such as EA that has millions of customers would at least have a system that sends customers who have reached out for support an automated Email with a case number or some sort of tracking information for their Help/Support Ticket. Are any MODs able to tell me if I should've received something by now or what is going on here in my situation?? Thank you
Remove steam account link
Hello everyone, I have an EA account that uses an email address I lost access to a long time ago. This EA account is currently linked to my Steam account. The problem is that I’ve also lost access to the EA account itself, and I’m can't manage it or recover it. I’d like to start over by linking a new EA account to Steam, but I’m unable to do so because the old EA account has been linked for the past 8–9 years. Thank you.EA account not fully linking with xbox account
So I bought the xbox game pass and was trying to get titanfall 2 so I made an EA account to get it (the game should be free with the gamepass) But after linking my xbox and EA accounts it says I need to pay money for it even though it should be included in the gamepass. I used different emails for my xbox account and the EA account so that might be the problem. If so how would I fix it?worthless
I reported something wasn't working, and they told me to contact the person I bought the game from. If we couldn't resolve the issue, they'd be happy to help. I'd already contacted EA before contacting them, and they couldn't help me. So I asked for help from EA, and they just told me to do what I'd already done, otherwise they wouldn't help me.
Wrongly banned, unable to submit an appeal trapped in an endless loop
Dear EA, I was wrongfully banned while playing Battlefield 6. But when I tried to appeal, I couldn’t create a case or submit an appeal on EA Help because I use a @163.com email address (your website may have blocked this email provider, and accounts using this type of email cannot reach live customer support either—moreover, EA Help’s live agents cannot submit appeals or create cases on my behalf). The case list is completely empty! I’ve contacted your live support multiple times using my secondary account, but they were unable to resolve this issue. I need to state clearly: this is a special situation that requires your team to proactively intervene with manual review and contact me directly via my email. I cannot make your team aware of this issue or get it processed through EA Help at all. I have also recorded a video as proof that I did not cheat or deceive you in any way. In the second video, you can also check the case number I mentioned—I’m certain you won’t be able to find that case number. Please review it. Please understand this: if I want to submit an appeal, I must ensure the email linked to my account can properly communicate with you. But if I want to switch to an email that can contact you, I first need to get my ban lifted. This is a endless loop！ No matter what, you should guarantee users the right to appeal—instead of leaving them completely voiceless! Dear sir please do not reply to me with template responses or tell me to seek help through EA Help again. What I need is a real solution.Trouble installing Need for Speed Undercover from key, please help!!
I just bought NFS Undercover from a key site. When I put the code in on the EA app, it accepts it, shows me this screen, and this is as far as I can get. I can select the languages shown but I cant scroll or anything. I can see that there is more under and its probably where the select button is, but I can't get to it. Please help me. I've tried three times with the same outcome, weirdly I've been able to put the code in three times and it never says code expired or already redeemed.Stats
How does it make sense to not be rated on stats but on the quest during games! For example how can I have 300 receiving yards and 2 touchdowns but at end of game fall from 5 star blue chip to 3 star blue chip make it make sense! After high school should have went to rank one school but instead get recruited by a team that is barely better than HBCU college! Love game but as far as career goes sucks!
Cant sign into EA App w/ 17 years old account because of obsolete email address
So here I am trying to get the Razer skin for Battlefield 6; however I can not complete the verification step in order to log into EA Connect and claim said skin. How did I end up there one might ask ? Well, you see, I created my Playstation Network account as well as my EA account 17 years ago, using a Caramail (now GMX) email address. After Gmail became ubiquitous, I migrated many old accounts to my new gmail address, as you usually can do when you’re logged into the account. I am unable to do the same for my EA account since connecting to it requires a verification code that is sent to the old Caramail address it was created with; an address which - as per GMX support team- has been deactivated because it’s been dormant for so long. At some point during those years, I tied my EA and PSN accounts, which is how I am able to log into these forums and write this message under my actual account tied to my Playstation Network identity. All of this to say that I can not enjoy most of the aforementioned promotional offers, because logging into the EA app to redeem them requires me to verify my account by submitting the code that is sent to the 17 year old deactivated address. There is no other path, no way to set up either a backup address or update the old one without going through the verification process.Worse customer service ever
I couldn’t log in. They changed my email to a long number and letter login. I could not get chat to reset it so that I could play battlefield 6. After two hours and twenty minutes with no results I am now gonn yonder if bestbuy will take it back. It’s no use having it because I can’t even play any part of the game. They just couldn’t help me. If they can’t help they pass you on to someone else.
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