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Missing pre-order bonus content in College Ultimate Team
Hey football fans, If you aren't seeing your pre-order bonuses when logging into Ultimate Team, we've got a couple recommendations that might help. First, try backing out of CUT and then starting it back up. That may push the rewards through. You can also try entering the Challenges tile in the menu, then backing out to the main CUT menu. The rewards should come through after that. If you're still not seeing any of the pre-order bonuses after that please let us know!
Bot/AI bans or suspensions with ought any human oversight is wrong
I am posting this to warn other players and potentially drive change for the better. Today I was flagged for coin distribution. My market access was removed and more than 3,000,000 coins were wiped. Those coins took months to earn. I did not buy or sell coins and I did not use any off platform transfers. I buy low and sell high inside the market. The problem is the process. An automated system makes these calls with no human review. Player visible sales history is not available this year, so I cannot even show my own log. There is a time sensitive Locker promo running, so every day I am locked out is another loss. This is extremely frustrating when we pay to play the game, and even if they accept my appeal which 100% should happen they refuse to compensate for the coins, players, promos, etc.. that I'll miss in the meantime. Then I get this spill about what I did, and the ethics of it even though I 1000% didn't do what this bot claims is infuriating. I agree with the message, but EA should do a better job of sending it to people that are actually doing these things. EAs policies that let bots auto ban people are horrible and damaging. I shouldn't be punished for being good at flipping cards on the AH, and neither should anyone else. It also will devalue my teams worth drastically even if reversed. All my players get cheaper every time a new promo is released and they never compensate for that part. You shouldn't give such power to robots when it effects us so greatly. Sure, get them to flag accounts, but a human needs to review such large decisions. What I am asking EA to do 1. require a human to review every case before any ban or coin removal, as even when it's reversed via appeal it makes us lose out on tons of coins, promos, limited time cards, and much more. 2. restore access and return coins and items when no proof is provided for said violations. Provide evidence so players can properly dispute the bots claims. 3. give players a way to request their own sales logs. We had our past sales visible in CFB 25, and I wish they'd bring it back. It was helpful for flipping cards and knowing what sold. It would also help prove our sales were within terms of service. Now, we have no way to show our history. 4. Give players a chance to provide proof of their actions. It's not fair for us to not have a chance to at least answer a few questions or something. This would eliminate nearly all false bans, however it would also require an actual employee to correspond with us instead of an auto ban capable bot. Customer relations used to be a thing that mattered more. If this has happened to you, reply with your date and outcome. Keep it civil and please upvote so a community manager sees it. This really needs to be addressed as we move further into an AI controlled environment. Ai would be great for them to flag accounts, but a human needs to provide at least final approval before severly restricting their player base. Keeping us from the things we spent time and real world money on should not be a robots total decision.LOST CONNECTION TO PEER
Every time I try to play any multiplayer game it just kicks me and says I’ve lost connection to peer. My internet is perfectly fine I can play any other multiplayer game expect this. It happen with CFB 25 and now it’s happening with this. I’m sick of paying almost $100 for a game that doesn’t work
BIG 10 Conference Clash
Myself, along with several other CFB 26 players did not receive their 89+ packs for their 8th and 12th wins in the event. More importantly; however, we also did not receive their conference tour souvenir token for the 15th win. Without this token, users will be unable to redeem the 93 overall Jordyn Tyson. This is completely unacceptable and needs to be your #1 priority to make right for those who are looking forward to this card. Thanks.Still Missing Haloti Ngata and Devin Hester Crossover Players
EA Customer support told me to post here in hopes of receiving my missing items. Pretty positive it won’t work but here goes nothing 🤷♂️. still missing my Crossover Haloti Ngata and Devin Hester. I have done all steps suggested by EA Support, uninstall and reinstall the game, sign into CFB ‘25 and back into CFB ‘26. Sign into CFB ‘25 and buy a pack then sign back into CFB ‘26. Nothing has worked. Any help would be greatly appreciated.gameday celebration challenges
So were we supposed to play 30 games that quick or what i just logged in and my gameday celebration challenges are no longer there what the hell ive been playing non stop to get the free te but now i cant. any one else have this happen i thought the event would go at least a weekDemanding National Chpionship Packs - Desyncs Continue
Hello, I was up by 18 points in a national championship, squads, heisman division. Less than a minute left. To little to no surprise at all (this has been happening for YEARS in ultimate team with no fix) the game desynced on me. This is the 2nd time it has happened in a national championship to me. How do I get my packs? I have video proof. Please add the 3 national championship packs to my account. I will provide the video if need be. This is unacceptable but expected, this company cares about nothing but money! I open the store and look, spend $100 in game for a chance to earn cards, because we’re just gonna desync you anytime you’re about to win a national championship pack so the only way you can get new cards is by spending money! p.s - let me know what you need to add the national championship packs to my account
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