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[UPDATE] EA Account Banned - Battlefield 6 (Steam, PC)
Hi all, I wanted to post an update on the situation that myself and seemingly many others are going through. Context: on Sunday, Oct.12 I had my account disabled and banned from playing Battlefield 6. I bought it through steam, played about 4 hours of multiplayer, and about 10 minutes of the campaign. During the campaign, my game crashed. When I rebooted, I found a message that my account has been banned. Since then, the following has happened: I've spoken to an agent through EA Advisor - they told me it's EA's Terms of Service team that takes care of these bans. I opened case 1: It's been transferred about 5 times since Sunday, and is still sitting under my cases. I opened case 2: during the lifecycle of this case, a "gameplay enhancement" ban did appear under my penalty history, but then I got an email from EA saying they're closing it since it's a duplicate. My ban then disappeared from my penalty history. I keep receiving emails from EA regarding the game as if I'm an active player (attached to the post): The above email came in 14 hours ago. After scouring the forums and thorough online investigation, I still have no idea what about my system could've triggered the ban. I have never cheated, wanted to cheat, or done anything that would've violated EA's terms of service. The two potential culprits I found (unconfirmed, and according to the web) that could've done this are: NVIDIA Overlay - used for my GPU SignalRGB - used for my physical PC LEDs Razer Synapse - used for my headset The friends that I've been desperately wanting to play with run the exact same software as me, and have had no issues. I have been an EA player for 12 years, and have played BF3, BF4, BF1, BF2042 with no issue. I used Playstation for 3&4, and then PC for the rest of them. Please help raise awareness for this or provide advice. We've been fighting this issue for way too long with no resolution. Anyone have any advice?
EA Buyout Deal
I'm not sure where to put this, but I guess this is a place to start. I just read that a consortium has agreed to buy EA in a 55 billion dollar deal, taking the company private. It is a group of companies that includes Saudi Arabia (which I read already owns a 10% interest in EA) and a group led by Jared Kushner, Trump's son-in-law. This is all over the news right now but I haven't seen it mentioned here. I am wondering what other players' thoughts are about this, and what we think the future might hold for The Sims. I have worked at a company that had the opposite happen, where the company was private, then was sold to investors and taken public, and that didn't go very well. They made a lot of promises that things wouldn't change, but they did start changing things right away, and a lot of long-time employees quit. It sounds like the sports aspects of EA is a big factor in the deal, so I'm worried that they might just dump The Sims or not give it much love. This is all coming out right when the new pack is set to drop, and now I'm not sure I even want to buy it, if I don't know what the future is going to hold. Anyone else have thoughts?
EA SPORTS FC 26 PC FIX – COMMUNITY GUIDE
EA SPORTS FC 26 PC FIX – COMMUNITY GUIDE if your game keeps crashing after kickoff loading or in drop in follow this full reset fix 1 open EA App and uninstall the game completely 2 go to this path C:\Users\gamer\AppData\Local delete the folders EA SPORTS FC 26 and EADesktop 3 then go to C:\Users\gamer\AppData\Roaming delete the folders EA and Electronic Arts 4 restart your PC 5 open EA App again and reinstall the game normally 6 after install launch the game it will rebuild all cache and config files fresh this method clears all broken data that causes the common PC bug where the game crashes during cutscenes goals or kickoff it basically forces EA App and FC 26 to create new clean files I didn’t touch any graphic settings after doing this I went straight into the game in rush mode i am on currently 10 games without crashingEA App Side Bar Isn't Loading
Hello. I have been having this issue for about 2-3 months now. Whenever I log in to the EA App, the side bar that has my profile and my online/offline status does not load but stays grey. This would not be an issue, accept that this stops me from accessing online features in my games as it reads my account as offline. I have tried to restart the app, used the app recovery, and uninstalling/reinstalling it. Uninstalling/reinstalling helped for about 3 hours where the side bar loaded and I was able to access my games online features. However, after that, it went dark again and has not loaded since. To clarify, the EA app itself isn't offline (it does not have the "you're in offline mode" page). I have a stable Wi-Fi connection, so I know that is not the issue either. I have tried every other troubleshooting tip I have found and nothing has worked as a long term solution. This is starting to really annoy me and I hope that someone here might be able to help. TIA
EA FC 26 ERROR HAS OCCURED
Hey everyone Since the last update the game keeps the same error : An error has occurred and you are no longer synced with the online match. It's been already 3 days and nothing has changed, EA ignores everyone and won't even make a statement about what is happening, hundred of thousands players can't play the game for more than 30 seconds more or less and get the same error. I mean what's the point of paying for EA Play Pro when you can't actually play the game you are paying them for. I am considering not to sub again till the game error is fixed and i think thousands other will do the same, the last 3 days the game just won't work and we already paid for the sub EA Play Pro. That is unacceptable for a company of EA size and it really shows a huge lack of respect towards the fans and players which are in reality are their customers.Changing Email.
Hello, I hope you're doing well. I'm trying to update the email address associated with my EA account, but I keep receiving the following error: "We can't complete your request. Your email address could be invalid or you may have recently updated it." I've double-checked the format of the new email and confirmed that it's valid and not already linked to another EA account. I also haven't changed my email recently. Could you please help me resolve this issue so I can successfully update my account email?Hacked Account Recovery
my main account got hacked and the hacker changed the email. ive been asking through EA support 3 times but no replies for the past month. so im asking here with a new account instead. maybe someone from EA could help me? or EA just give up on its system? I still have the account linked to my PS and Steam account though.Getting unbanned after an incorrect BF6 ban?
Anybody have any luck at all...? If they look at my account history I have zero history of cheating... I played in bot-backfilled portal lobbies in my off-time when I didnt want to commit to full games which I kinda figured was the sensible thing to do. I'm seeing a million forum posts about bans right now, just wondering if anyone has had any luck getting a ban overturned?Banned - Stuck in loop - Not showing on help pages
Edit: For all the keyboard warriors that I see around the forum, save yourself some finger-pain and leave this thread. I posted this because I clearly can't appeal, and the ban is invalid. Thanks. Edit 2: For anyone unable to appeal, please scroll to the bottom of this thread. I am at a loss for words. I purchased the game yesterday, to preload it and to play it today. Only to find that I am, just like a tonne of other people, stuck in a bug because of the game content not being recognized. I tried to play one or two games via the community and ended up leaving because I got stuck in a spawn trap. Coming back later in hopes the game would get fixed, and I can play with my friends. About an hour later, I get an e-mail that I am suspended?? Trying to launch the game, I see this; I follow the "ban history" / "Penalty history" link to find out what in the world is going on, and I am brought to a page that says this???: And then when following the "webform" that is linked on their ban appeal page, FAQ and this forum Ban info from this forum, it brings me to a generic FAQ help page where it redirects me back to the ban history tool where it shows no ban! : In other words, I am stuck in a loop, haven't played 1 minute of the actual game and can't appeal. For the love of god, help me! I want to play the game! Edit 2: Hi Guys, User Gripen888 found a way to appeal, even if the ban doesn't show in the penalty-history. Go the the EA help pages and make sure to log-out or clear cookies. Then use the "Continue as a guest" option. https://help.ea.com/en/customer-care/ You can then go through the motions of filling in the form, as usual, appealing the ban. From there, a new option "Contact us via email" will pop up. Press this, and you will get a notification regarding your case being opened.Account is banned and ive never played before
Hi i am contacting you guys to figure out why my account keeps saying it banned apparently my steam is linked to an email that i have no clue about i just bought the game tonight loaded it up for the very first time and it said i was banned it wont let me link my steam to my account because it says its on another account i do not have access to please help me
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