Recent Discussions
I want to link my Xbox and Steam accounts to my current EA account.
I lost access to my previous two EA accounts (One account was deleted from EA databases (linked to Xbox), the second account is inaccessible because of a deleted email account (linked to Steam)). How can I fix this?Solved12Views0likes2Comments
EA HESABIMA GİRİŞ YAPAMIYORUM
sorun şu ki EA daki ismimi girdiğimde beni EA sifreye götürüyor ve şifreyi bildiğim halde giriş yapılmıyor şifreyi değiştir yaptığımda benden kod istiyor ama bana ait olmaya bir @gmail le ne yapmalıyım aldığım bütün oyunlar şimdi giitimi lütfen derhal çözelim bu sorunuSolvedSeyhan56010720 hours agoNewcomer10Views0likes1Comment
Unable to Change EA app Interface (UI) Language on Handheld
I have tried reinstlling the EA App several times. My EA Profile has the correct country (Switzerland) and the language set to German. When I login to the EA App on Windows, the App is in English and in the settings the dropdown List shows me nothing else than English. This means that I cannot not choose any other language than English for my games like FC 25 during the installation. There is a dropdown list but English is the only option. Please help! PS. My windows is set to German, my keyboard is German, my browser is set to German language... just everything is German and all the other apps like Steam etc work perfectly fine in German. Just the EA App makes everything ridiculously complicated CM edit: edited title for clarity.Solved380Views3likes18CommentsFairy Garden EA app Error - "Game Ownership Disabled or Deleted"
My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.Solvedameliapritt942 days agoSeasoned Novice1.9KViews49likes209Comments
"You don't have access" error
So I am having a very strange problem. I bought 3 packs, Toddler stuff, Kids room stuff, and parenthood. I was able to download them fine. Then one day they randomly were not downloaded. I went to the EA app and queued them up to download but it said there was an "Unexpected issue" and to try again later. So I did and the same thing happened again and again and again. Flash forward a few months, now when I try to download them it says I don't have access since I "don't own the game' and i have the go to the game hub to get the game. I am still able to play the game and all my other packs work just fine, even ones I bought after those 3. I don't know what to do and I really just want my packs back.Solvedash13770064 days agoSeasoned Newcomer206Views1like45Comments- NeverBePLanB10 days agoSeasoned Newcomer22Views1like1Comment
Games missing from my EA App library
Okay, I know this is not Sims related, but I honestly don't know where else to put it and I hope that someone can help me with this. I apologize for putting this in this section, if I knew where to put it other than in here I would have. I opened my EA app and went to install a game that I have had in my library since long before EA gameplay was a thing back when we used Origin. I had games that were given away for free. They were Zuma's revenge and Theme Hospital. There was one more, but I forgot the name of it. I don't really care about Zuma's revenge being missing, but I would like to know why Theme Hospital was removed. It was a free game and I had been looking for a copy of it for 10+ years before it appeared on Origin for free. Now when I look it up it say $4.99. Why should I have to pay for a game that I had in my account for years? It was in my library three days ago and now it's not. I feel like it was stolen from me and that makes me feel uncomfortable. Could someone please help me understand why it's suddenly gone and if possible how to get it back into my account? Is this an error that's occurring with the app? Has this happened to anyone else who had the old free to play games? Please help. Thank you.Solvedsimgirl54211 days agoSeasoned Ace24Views0likes1CommentAll game packs gone
Hoping someone on here can give me some guidance with a frustrating issue with my Sims 4 add-on content. I purchased multiple packs—including some as recently as last night (June 30, 2025)—and was able to successfully install and play them for several hours. However, by the following morning, the add-ons had disappeared from my EA account and game library. Even the ones I purchased in 2024 are gone. I have taken the following steps to troubleshoot this issue: Verified system compatibility and software updates. installed and reinstalled both the EA App and the Sims 4 game. Cleared the EA App cache. Updated my display drivers. Repaired the Sims 4 installation. Rebooted my PC multiple times. Checked file locations, and I can confirm all the game content (including the packs) still exists on my system and I can see the purchases on my banking. No other accounts used. Despite all of this, the content remains inaccessible through the EA App. I also noticed that I did not receive confirmation emails with any redemption codes for any of my purchases—both recent and from October 2024 and that they were automatically downloaded onto the app, and I have no other accounts used on EA app. I’ve already spoken with three different support agents today without resolution, and I was advised to contact my bank for transaction records and then return here with that information. Which I did and then last person I spoke with said they can't use that info. Any help?Solvedbealaa201711 days agoSeasoned Newcomer62Views0likes7Comments
EA app frozen
I can no longer use my EA app as it is just frozen. I can still open my games without the EA app but this issue is still a big setback no being able to do things like make purchases. I don't know if anyone else is having this issue. I can just delete and reinstall the EA app but it does it a lot and I am fed up with it now. Please address this bug.Solved40Views0likes3CommentsError Code: EC: 106
For the past 45 minutes I have not been able to log into my EA app to play my Sims 4 game. I am on a MacBook Air. Everything is updated, stable internet, have changed passwords, uninstalled and reinstalled and I still am not able to log in. Any help would be amazing!Solved81Views1like1Comment- 32Views0likes1Comment
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- rb2nyws383nq18 days agoRising Newcomer30Views0likes2Comments
EA expansion pack purchase blocked by EA
I tried to purchase the new expansion pack through EA, like I always do - I own them all. My bank said EA blocked the purchase because EA said I was "not present" at the purchase (??!!??) How do I get that corrected?? - The bank says I cannot use it at EA until EA corrects that. HELP!!SolvedGrandmaChocolate26 days agoRising Novice40Views0likes2Comments
