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Sims 4 and expansions GONE
I recently logged in after downloading the new EA app and my Sims games were all there and their expansions, no problem. Fast forward to today, NONE of the games are in my library. It says I own the main game, Sims 4, but all the expansion packs say I need to pay for them again. I'm very upset by this. Anyone else dealt with this or had it fixed by EA? I did send in a support ticketAllysonJay42 minutes agoNewcomer2Views0likes0CommentsEA app repeatedly crashing
Hi, I've seen a recent similar thread - but issue is slightly different from what author said... My EA app is repeatedly crashing after just a few mins (and subsequently Sims 4 is closing because of app crash). EA app been working fine up until past couple of days - haven't done anything different. Have trawled various threads on here, social media & possible solutions elsewhere online but nothing is working so I can't run any of my games. Have already tried: Clear app cache Repair app (both via settings menu and also redownload of app that detects it's already installed) Repair game files Remove CC & mods Update app App recovery Completely uninstall and reinstall I don't want to play offline (if that was to even help) as then I can't access the anniversary gameplay features. PC all up to date & spec fine - have been playing without issues for so long. NOTHING is fixing it. Any other advice greatly appreciated - can't seem to get anywhere with EA. Spent so much money on this game and now can't even play it :(5Views0likes0CommentsAlways running into bugs and connectivity lose while playing with an opponent
I always have this issue whereby if I'm playing with an opponent when I hold the ball the network crashes and I lose the ball then the connection becomes good why do you allow people to tamper with the game also the AI ain't good you people should work on the game so everyone can get a fair play0vyzbicfvcbg4 hours agoNewcomer6Views0likes0CommentsSims 1 not opening after installation
Hi all, I bought the Sims Legacy Collections (Birthday Bundle). i proceeded to install Sims 1. But when i double click on it in order for the game to open so i can start playing, the game refuses to launch. I get a black screen for a few seconds and then my desktop screen returns. Any assistance will be greatly appreciated as I really want to play the original Sims again. P.S. i bought the bundle through steam.d514399bfcb014a16 hours agoRising Newcomer8Views0likes0CommentsUninstalling EA App Deletes Entire Game Folder
Hi, I’m on the latest Windows 11 with the latest EA app. The only thing I did was uninstalling EA app through System Settings > Installed apps > EA app > Uninstall. Next thing I realized was my entire gaming folder selected as EA app Game Library was completely gone. With respect, how is this still happening in 2025?24Views0likes0CommentsFC 25 - An Error on our end cause the launch to fail
FIX THE ERROR ON YOUR END EA. This has been happening since last night when the EA APP automatically updated itself. I've tried verifying game files. Reinstalling the game, Deleting the EA APP with revo uninstaller ( which also deletes registry keys ) and reinstalling it and THE ISSUE IS STILL HAPPENING At least let us downgrade the EA APP back to the version that workedAcestrife11 hours agoNewcomer20Views0likes1CommentEA App failing to launch Sims 4
While trying to launch The Sims 4, it crashes because the EA App doesn't work properly for whatever reason. And I can't uninstall it because somehow the file for uninstalling it doesn't exist. I have this game on both Epic and Steam, and checking file integrity on Steam doesn't seem to fix anything. The EA App itself won't open because any shortcuts I do find don't work. A factory reset is the last resort, so if anyone's got solutions, I would be open to them.Solved56Views0likes5CommentsOrigin displays 2 medals of honor in 2010, while EA app only displays 1 medal
I previously purchased 2 copies of the Medal of Honor 2010, which were displayed in Origin. One copy is in English and the other is in Chinese. However, now I only have one copy of the Medal of Honor 2010 on the EA app, and there is still no Chinese version available. Could EA please fix this bug? This is the Chinese Medal of Honor 2010 that I purchased myself. Could you please fix this bug I need my Traditional Chinese Medal of Honor for 20104Views0likes0CommentsPayment showing twice in paypal and a purchase not made showing order history.
I contacted support as my paypal app was showing two seperate payments for the same purchase. The purchase was for a bundle of packs for the sims 4. One transaction shows the recipeint is EA Swiss Sarl (the usual recepient shown) and the other as Electronic Arts, Inc. both charged at £34.50. The later says its pending in the paypal app awaiting ea to confirm purchase. When I contacted support they stated the only pending putchase I had was for around £180. I had put a bunch in my basket to try an decide which ones i wanted and narrow it down but never checked out with this and the basket matches this pending purchase but the support said it has come through as a purchase on their end awating payment. Now im panicking that not only will i be charged twice for one purchase but then charged a massive amount for stuff siting in my baset i havent even checked out. Also to clarify i have sinced emptied the basket an refreshed everything to make double sure its empty and its still showing as a pending transaction. EA support is telling me to contact paypal but it hasn't even gone through to paypal it only shows on ea purchase history on my account. Paypal tell me to contac ea. just going in circles with no help. :(2Views0likes0CommentsI am getting the error message "You don't have access"
I am getting the message: You don't have access This title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app and try again. I originally had the game working fine. During an EA sale, I accidentally bought some DLCs through EA instead of Steam. This led to two cases, both of which were resolved and refunded. However, the DLCs were still showing up on my profile even though they had been refunded. Based on the advice I found, I uninstalled The Sims from EA to remove the DLCs. After redownloading everything, I now receive the error message mentioned above whenever I try to launch the game. I’ve spent countless hours troubleshooting—clearing the cache via the EA app recovery tool, as well as uninstalling and reinstalling multiple times—but nothing has worked. As a last resort, I tried creating a new EA account, but Steam won’t allow me to connect a different EA account for another six months. Is there any way to resolve this on your end? I’m fine losing my gameplay progress; I just want to be able to play again.16Views0likes0CommentsCheating by lagging me off my EA server cause me to resign in.
Why when it says play is occurring connection problems and then I'd like out and in and it speeds my guys up and down I have so many videos to show but they're too big everyone that I recently poured it for cheating over the same thing it lags me out of my EA server every timeBroncos2k018 hours agoNewcomer5Views0likes0CommentsAccount attached to EA is wrong
I keep getting an error code for xbox game pass that my EA account is attached to another account, but the other account doesn't exist. It's the same account, same email, that I have. I tried unlinking and relinking all my other accounts to see if that could fix anything, but it didn't. Is there a EA support I can actually get in talks with about removing the account attached to my EA account that I don't have access too and linking my EA account to my game pass correctly. I tried looking through game pass to see what was linked, but it wasn't there either, so I am confused since it is just based on the email. Any help would be greatly appreciated.Solved8Views0likes1Commenti cant find Battlefied 3 Premium in my acc library
after several years i would like to play Battlefield 3 Premium again but when i install latest App. i cant see it on my profile.... here is my player profile... https://battlelog.battlefield.com/bf3/soldier/NITRAsvk/stats/187408446/pc/ new EA app looks like i never buy it loooool.....NITRAsvk21 hours agoNewcomer9Views0likes0CommentsI can't disconnect an old account from my steam
I can't seem to disconnect this old account from my steam when I don't even use it anymore I can play my games fine and that's great but I really would like to be able to use EA for what it is but I can't sign into EA without putting in a security code that gets sent to an old Gmail that I don't remember any of the login info for is there any way I can do a account recovery for EA or something please I need help10Views0likes0Comments