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URGENT: Content Creator's GW2 Account Sabotaged by "Level 46" Hack. Help!
My Garden Warfare 2 account was subjected to a targeted hack that has left me unable to access multiplayer. Starting around 23:50 Beijing Time on the 27th and continuing for about two hours until the end of my livestream, I returned from a multiplayer match to the Backyard only to find all my character levels had been abnormally reset to "46." Additionally, two unauthorized "313 Level Reward Sticker Packs" appeared in my Sticker Shop. Since then, I've been completely locked out of multiplayer. During the session, I initially played on Asian servers but encountered a "lobby switcher" hack in the very first match (as seen in my stream recording BV1R4sSz5EaG). I then switched to the West Americas servers, where I played for about an hour and a half without noticeable issues—until returning to the Backyard around 01:16 Beijing Time on the 28th, when the damage became apparent. The "Level 46" reset is a known unofficial method used by hackers as a form of retaliation or "account blocking," previously observed in community-led anti-cheat efforts. It is extremely unfortunate that I have now become a target of this malicious act. If we choose to look away today, when disaster strikes us tomorrow, there will be no one left to speak up for us. My channel on Bilibili (https://space.bilibili.com/39507722) has been dedicated to creating gameplay videos and reviews for the Plants vs. Zombies series since 2016, primarily focusing on the original PvZ and Garden Warfare 2. To date, my videos have accumulated over 4.366 million total views across the platform. My most popular Garden Warfare 2 reviews—featuring the Peashooter and Foot Soldier—have reached 162,000 and 124,000 views respectively. Through my content, I've helped attract tens of thousands of new players to the game, and I’ve built a meaningful presence within the Chinese PvZ community. I've also contributed to the development of a well-known "PvZ1-2 hybrid Pak" mod in China—a project that many players recognize. I have poured my heart into supporting this game and its community. It would be devastating if all these efforts were cut short by a malicious hack. I sincerely hope that EA does not overlook a dedicated creator like me. This incident occurred in the early hours of October 28th, Beijing Time. To support my case, I have included the live stream recording from that day. The video evidence clearly shows my account was functioning normally prior to the incident and can help identify the malicious activity. I strongly urge you to review it: （https://www.bilibili.com/video/BV1R4sSz5EaG）
Dear Development Team of Plants vs. Zombies International Version:
The following is an AI translation due to my limited English proficiency; some inaccuracies may exist.As a loyal Chinese player, I have had a lot of fun while playing the game. At the same time, I have also found some areas that can be optimized, and I hope to contribute my ideas to the further improvement of the game. 【We really, really need these optimizations! It should be appropriately centered on users. Thank you very much for taking the time to read my feedback. I look forward to continuous improvements in the future to bring a more excellent experience to users. Thank you!】 Bugs that need priority handling In Plants vs. Zombies 1 HD for iPadOS, I encountered such an issue: when entering the game with an internet connection, it crashes and fails to launch. I have to disconnect from the network first to enter the game, then reconnect to the internet to play. In the iPadOS version of Plants vs. Zombies 1 HD, I encountered another problem: under a stable network connection, the data of the unlocked "Diamond Beghouler" achievement and "Smashin" achievement are saved locally, but they can never be automatically synced to the Apple server. As a result, these two achievements are shown as unlocked in the local game but remain in the "unlocked" state in the achievement list of this game in Apple Game Center. I have tried two solutions: first, recreating the game account; second, uninstalling the game, reinstalling it, and playing from the beginning. However, even if I unlock these two achievements again in a stable network environment, the relevant data still cannot be synced to the Apple server. I have contacted Apple customer service before, and they said they couldn't solve the problem and suggested that I contact the game developer. It's worth noting that all achievements in the iPhone version of PvZ 1 can be synced to the Apple server normally, and in the iPad version of PvZ 1 HD, all other achievements except the two mentioned above can also be synced normally. Therefore, I judge that this problem may be caused by the software itself, not by Apple. 【If you don't quite understand the content of the description, you can refer to the attached photo!】 In the Android and iOS versions of Plants vs. Zombies 1, issues such as lag, frame drops may occur after connecting to the Internet, and problems like missing music and sound effects may appear after watching ads. In the iOS version of Plants vs. Zombies 1, there is an error in the display of an achievement icon on Apple's server: Apple's server incorrectly displays the icon of "The Stuff Of Legends" achievement as that of the "Smashing" achievement. 【If you don't quite understand the content of the description, you can refer to the attached photo!】 I. System Adaptation and Interface Optimization New Perspective Options It is recommended to provide three visual effect options for all game interfaces: "Ultra-high Perspective", "High Perspective", and "Low Perspective". Different players have different needs for the display of game screens: the high perspective allows players to obtain more comprehensive battlefield information, while the low perspective may focus more on local battles, meeting different strategic planning and visual preferences. Multi-language Adaptation Currently, there are a large number of players from different countries and regions in the international version, especially a huge Chinese player group. To meet the needs of global players, it is recommended to add support for multiple languages, such as Chinese, Japanese, Korean, Russian, Hindi, Malay, etc. This can not only eliminate language barriers, enable players to better understand the game content and instructions, but also significantly enhance the game's attractiveness and competitiveness in the international market and promote the globalization development of the game. Recommendations on Promoting Full-Platform Ecosystem Layout Currently, Huawei HarmonyOS Next boasts substantial market potential. It is recommended to advance the full-platform ecosystem layout in the following directions: Establish a cross-platform cloud data interconnection system to fully cover the following mainstream operating systems and devices, and achieve full-region availability on corresponding app stores: Apple Ecosystem: iOS, iPadOS, macOS, visionOS, tvOS – available on the Apple App Store in all regions; Huawei Ecosystem: HarmonyOS PC, HarmonyOS Mobile – available on Huawei AppGallery in all regions; Android Ecosystem: Android, Android TV – available on Android app stores such as Google Play and Amazon App Store in all regions; Microsoft Ecosystem: Windows x86, Windows x64, Windows Arm – available on platforms including but not limited to Microsoft Store and Steam. Core Value: By realizing real-time synchronization of data such as game progress, save files, and personalized settings, we eliminate barriers to device switching, create a seamless gaming experience for users, and further enhance user retention and brand competitiveness. II. Visual Effect Optimization Solve the Problem of Darkened Color When Shadows Overlap When the shadows of multiple zombies or plants overlap, the color of the shadows will be darkened, which affects the beauty and visual effect of the game screen. It is recommended to fix this problem so that the shadows maintain a normal color display when overlapping, making the game screen clearer and more natural, and presenting a better visual experience for players. Handling of Obstacles After Level Victory When the level is won, all obstacles, such as tombstones, arcade game machines, ice blocks, etc., should automatically break and disappear. This can make the game interface cleaner, highlight the players' sense of achievement after victory, and also make more clear preparations for the next game, improving the players' gaming experience and feelings. Display an indicator before planting a plant Before planting a plant, a red or green indicator showing the plant's effective range will appear. If the plant is to be planted on an unplantable tile, the indicator for its effective range will be red; if it is to be planted on a plantable tile, the indicator for its effective range will be green. For example: When planting a Cherry Bomb on a plantable tile, a 3x3 green range indicator will be displayed beforehand; when planting a Cherry Bomb on an unplantable tile, a 3x3 red range indicator will be displayed beforehand. For example: When planting a Peashooter on a plantable tile, a green range indicator covering 1 row ahead will be displayed beforehand. If there is a slope in front of the planting tile, the green range indicator for the 1 row ahead will be shortened. When planting a Peashooter on an unplantable tile, a red range indicator covering 1 row ahead will be displayed beforehand. For example: When planting a Puff-shroom on a plantable tile, a green range indicator covering 5 tiles within 1 row ahead will be displayed beforehand; when planting a Puff-shroom on an unplantable tile, a red range indicator covering 5 tiles within 1 row ahead will be displayed beforehand. Additionally, when dragging a plant card slot onto the grid, a white "cross" marker will appear on the interface. Currently, although this marker can cross normally, the grid cell at the intersection has a significantly darker white tone. It is recommended to adjust the white tone of the grid cell at the intersection to match that of the non-intersecting grid cells, so as to enhance visual comfort. 【This feature can be referenced from Plants vs. Zombies 3】 Display an indicator before planting a plant Before planting a plant, a red or green indicator showing the plant's effective range will appear. If the plant is to be planted on an unplantable tile, the indicator for its effective range will be red; if it is to be planted on a plantable tile, the indicator for its effective range will be green. For example: When planting a Cherry Bomb on a plantable tile, a 3x3 green range indicator will be displayed beforehand; when planting a Cherry Bomb on an unplantable tile, a 3x3 red range indicator will be displayed beforehand. For example: When planting a Peashooter on a plantable tile, a green range indicator covering 1 row ahead will be displayed beforehand. If there is a slope in front of the planting tile, the green range indicator for the 1 row ahead will be shortened. When planting a Peashooter on an unplantable tile, a red range indicator covering 1 row ahead will be displayed beforehand. For example: When planting a Puff-shroom on a plantable tile, a green range indicator covering 5 tiles within 1 row ahead will be displayed beforehand; when planting a Puff-shroom on an unplantable tile, a red range indicator covering 5 tiles within 1 row ahead will be displayed beforehand. Additionally, when dragging a plant card slot onto the grid, a white "cross" marker will appear on the interface. Currently, although this marker can cross normally, the grid cell at the intersection has a significantly darker white tone. It is recommended to adjust the white tone of the grid cell at the intersection to match that of the non-intersecting grid cells, so as to enhance visual comfort. 【This feature can be referenced from Plants vs. Zombies 3】 III. Optimization of Game Operation and Functions In-level Sun Purchase Feature Addition During a level, players are allowed to turn the tide of the battle by purchasing sun through watching ads or using coins. The purchase button will appear as a "plus sign" icon next to the sun value, enabling players to reverse the situation in critical moments. Below is the sun price list: 1st ad watched: Grants 500 sun 2nd ad watched: Grants an additional 700 sun (on top of the 1st ad’s reward) 3rd ad watched: Grants an additional 1,200 sun (on top of the 2nd ad’s reward) 3,000 sun: Costs 1,000 coins 7,000 sun: Costs 2,000 coins 12,000 sun: Costs 3,000 coins "Mallets" Function Optimization During a level, the method to obtain "Mallets" (for turning the tide of battle) is not limited to coin purchases—players can also gain Mallet uses by watching ads. A purchase button in the form of a "plus sign" icon will appear next to the "Mallets" button, allowing players to reverse the situation in critical moments. Additionally, Mallet uses can be acquired in the in-game shop either by watching ads or using coins. Below is the Mallet price list: Each ad watched: Grants 1 Mallet use (players can select the desired Mallet type); a maximum of 10 ads can be watched daily to obtain this reward. Discount rules for bulk Mallet purchases: Purchasing 2 Mallets uses: 15% overall discount Purchasing 3 Mallets uses: 25% overall discount Purchasing 4 Mallets uses: 30% overall discount Purchasing 5 Mallets uses: 40% overall discount Note: There is an inconsistency in the original text (stating both "2 uses = 15% discount" and "2 uses = 50% discount"). If following the original intent strictly, retain the 50% discount for 2 uses and adjust other tiers accordingly to avoid contradictions. Under the acceleration state within the level, the duration of using the "Mallet" will not decrease due to the acceleration effect, which makes the player's experience of using the "Mallet" during acceleration more in line with reasonable logic. When the "Mallet" is used, all zombies are in a static state, while plants can still attack zombies normally until the effect ends. Experience Optimization of the "Speed Up" Button When tapping the 「Speed Up」 button, add the same interface animations and audio feedback as in the international version of *Plants vs. Zombies 2* to make the level experience more engaging and eliminate monotony. When zombies approach the house, nearby zombies will trigger a red flashing alert visual effect, and the 「Speed Up」 button will automatically reset to 1x speed, further amplifying the tension! Mechanism for obtaining Lawn Mowers by watching advertisements After the user finishes watching the advertisement for the supply Lawn Mower, the Lawn Mower for the corresponding row will be replenished and placed back in its original position in that row. This ensures that the Lawn Mower is only activated when a zombie comes into contact with it, rather than being activated directly in the row. Achievement Function Expansion By completing and activating the corresponding achievements, you can unlock exclusive rewards, adding a stronger sense of ritual to every accomplishment. The above are some of my suggestions and feedback on Plants vs. Zombies International Version. I hope the development team can seriously consider them. I believe that through continuous optimization and improvement, the game will become more exciting, attract more players, and bring a better gaming experience to everyone. Thank you, the development team, for bringing us such an interesting game. I look forward to the game getting better and better!
Battles not loading
I have twice today had battles not load and I have had to kill the app to be able to keep playing. This has happened before, but there is a new piece to it today. I lost progress, it took a star away each time. This is a problem, both times the two stars would have upgraded my level in the challenge.
Accounts With Characters That Are Level 46
Will anything ever be fixed regarding the "Level 46 Banning" Exploit on Garden Warfare 2 My account has been affected multiple times now and I would like to be able to play without the threat of this happening anymore. The "unban waves" are not helping anymore, as cheaters are able to redo the exploit and keep you out of multiplayer anyway the moment you are able to play again.I can’t play online
Can someone help me? I can’t play ranked or casual and I have tried it with the plants team and even with the zombies.I unstall the app 2 times and reconnected to my account and I still can’t play online.Pls fixe it or otherwise if it’s happening only to me can someone tell me what to do?????
Feedback for Plants vs Zombies section
I have some suggestions for the Plants vs Zombies section: Make a section for PvZ Heroes, PopCap seems to want to revive the game? Could the description of Plants vs. Zombies™ Franchise Discussion category specify that its the place for GW1, GW2 and BFN? (and Heroes if the first point is not being taken into consideration.) Add these to a subsection of Plants vs Zombies 3 instead of being in the main section: Make proper tags as some categories are lacking them (Feedback, Bug Report, etc.) Could Plants vs. Zombies™ 3 Technical Issues & Bugs | EA Forums use the structure The Sims 4 Bug Reports | EA Forums has? With proper tags like when a bug its under investigation, fixed, etc.
Cheater that ruined my GW2 account
There was a Cheater on Garden warfare 2 using a mod to make him into a boss that you can't use normally. So I used cheats to combat him from ruining the game for everyone else because you guys don't support the game anymore. I woke up the next day and the same person who was cheating banned my account by making all of my characters level 46. I can not play the game I payed for because of this cheater. If you could ban IBushCampFR that would be awesome. I made a picture of evidence if you do not believe me, please respond back as soon as possibleFound bug PvZ Hero
Not too sure if this happens to other plants but when I use Nibble on potato mine and galacta cactus, it destroys the plant but then the game will crash making nibble unable to draw a card and causing it to get stuck on the third stage (Tricks) in forcing me to concede the whole matchWe Don’t Dislike PvZ And PopCap, We Just Want Games
For the longest time I loved PvZ and its entirety. I’ve started PvZ 3 Evolved and it’s fun and a great beta. There are a lot of problems. You can probably find videos of people talking about them which I would recommend, like twilight chomper enthusiast. I really just want EA to see this and get their employees to take feedback on PvZ. You can add micro transactions and still make a great game please see this and look at what you did with early PvZ 2 and both Garden Warfares. I just REALLY want the PvZ 3 beta to fix the leveling thing because it’s possible to upgrade your peashooter to make it stronger than its fusions. And the groups of neighborhoods is a GREAT concept. And finally the biggest feedback I would leave and please just give GW2 a patch like rebalancing and update your anti-cheat because hackers are dominating the servers.GW2 BACKYARD SERVERS
Trying to invite or connect to a friends backyard in garden warfare 2 leads to the message "there was a problem accepting the invite to the game session". But playing multiplayer games work. There are many other people with this problem. Playing backyard with friends is currently impossible. Please fix this.Urgent Help: Refund Request for Unauthorized Minor Purchases in PvZ
Dear EA Customer Support Team, I am writing this letter to ask for your urgent assistance. I am a father from China. My 8-year-old son, between October 22 and November 2, 2025, made a total of 41 in-game purchases in Plants vs. Zombies 2 without my permission. These unauthorized purchases amount to a total of 10,047 RMB.(Game account linked to App Store account:[edit: email address removed]) This happened because I gave my old iPad (App Store account:[edit: email address removed]) to my son for his online classes, and he secretly memorized the payment password, which allowed him to complete these purchases. When I discovered these charges on November 4, I immediately applied for a full refund from Apple (the App Store), citing "unauthorized purchases made by a minor." However, Apple denied my refund request and explicitly instructed me to contact you (EA) to resolve this issue. I am now in a very difficult and desperate situation. This 10,047 RMB is nearly my entire monthly salary, which is essential for my family's mortgage, living expenses, and my child's education. My son is only 8 years old and has no concept of money. Losing this amount will cause severe financial hardship for my family. I understand that the refund process for the iOS platform is complicated, but I am contacting you directly as per Apple's instructions. I sincerely ask the EA team to understand a father's desperate situation and assist me in processing this refund. My contact email address is:[edit: email address removed] Thank you very much for your time and help. I am anxiously awaiting your reply. Sincerely, A worried fatherCharacter Unlock Bug. Yeti Chomper and Frozen Citron not unlocked.
After finishing a Garden Ops match, I purchased a Wondrous Pack of Greatness from the Sticker Shop. In that pack, I received the final stickers needed to complete and unlock both the Yeti Chomper and Frozen Citron. However, after leaving the match and returning to the Backyard Battleground, I switched to the Plants side to try out my two newly unlocked characters, but neither of them was available in my character selection. I checked my Sticker Book, and noticed that neither character was actually unlocked. Before purchasing the pack, I had 5 out of 6 character pieces for both of them, but now the system didn’t unlock them and even removed one sticker piece from each, leaving both characters at 4 out of 6 pieces. Please investigate this issue and restore the two characters to my account.
PVZ GW2 Save File still bugged
My Garden Warfare 2 save file has not been fully rectified as my rank is still artificially inflated from being hacked and a lot of characters that I didn't have high level are now maxed despite me not having them anywhere near maxed as well as having unicorn chomper on my account which I didn't have before my save got hacked. I was wondering if anyone still working on the game can resync my data back to what it was before I got hacked on the 2nd of November so I can continue working on my grind to max rank legitimately or having the rank plate sync with the total account level if it isn't possible to turn the account back to how it was.
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