Why does the game require an internet connection and the EA app?
1. Why Im forced to install EA app ? For what reason it is required for the game? 2. Why is it not working without internet connection? Im considering these as a bugs, especially 2nd one. Is there a fix/crack for that ? CM Edit: Edited title for claritySolved52Views0likes1Comment
Game Crash at start logos. DXdiag and crash file attached
So i've spent the last 10 hours or so of time at my PC between yesterday and today doing many troubleshooting things. I have never been able to play this game, I just finished Fallen order and really wanted to continue the story. So far I have turned it off and back on again (lol), ran everything as admin, upgraded user access to main game folder, disabled raytracing in nvidia app, used DDU then updated game ready driver yesterday, tried going back to two different confirmed working nvidia drivers (one from 2024 and one from 2025), upgraded to new game ready driver again today, cleared cache 1000x times, reinstalled the game 3 times including 2 different m.2 drives. uhh, tried to force dx11, tried to force dx12, tried to force windowed, tried to run in safe mode, change to compatability mode, disabled xmp, disabled multicore enhancement, disabled fullscreen optimization, moved all settings in Nvidia APP to the absolute lowest, ETC.. I mean ive really thrown the gauntlet at this thing. If an EA Dev can check these folders out and let me know if they see anything glaring. Yes, its 4 monitors and yes i did try unplugging 3 of them to no avail, and yes i see the vbaudio error things and tried without VBaudio to no avail. Also, I have been able to play multiple other unreal engine games with no issues at all. Really looking for someone to throw me a bone here! Thanks! System Specs: System: - Intel i9-14900KF - NVIDIA RTX 4080 - 96GB DDR5 RAM - Windows 11 - Latest NVIDIA drivers installed - No mods installed - Game installed through EA App Errors received (I have not yet made it to the title screen, this is all during/before logo's appear): 1. Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000018 2. Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000239190c0f05 3. Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000001dde22d022e 4. LowLevelFatalError [File:Unknown] [Line: 686] D3D12RayTracing.cpp:397 error E_INVALIDARG 5. LowLevelFatalError [File:Unknown] [Line: 964] Tried to create a Gfx Pipeline State without Vertex Shader 6. LowLevelFatalError [File:Unknown] [Line: 3958] Retry was NOT successful.SolvedSkratchDat1 month agoSeasoned Novice93Views0likes3Comments
Game Failing to launch
For the past week, the game has failed to launch. I get an error on the EA app, "Failed to launch game, An error on our end caused the launch to fail. try again a little later" So far I have Restarted the computer Launched from both steam and EA verified game install via Steam Uninstalled and Reinstalled the game verified that other games run fine from both platforms Cleared the cache Contacted EA support Support suggested running the EA app as admin Support also suggested verifying system time was set correctly None of the above had any effect. Support has directed me here, to the forums. Fully a quarter of the posts on the first page are about this one issue, and as far as I can tell, none of them have any solution. Most posts I can see are several days old. I was able to play the game with no issues a week ago, and now it's bricked, with no solution in sight.SolvedThatguy5392742 months agoSeasoned Newcomer126Views1like2Comments
Problem launching
I just bought the game on Steam and installed it, now when I launch it it opens the EA app, close it and then pops up again and tells me something went wrong. I have restarted my PC and still did not work so now im validating the game files and will update you if it fixed it. please help me if you have any other ideas on what could possibly fix the problemSolvedTeacherMartin2 months agoRising Novice139Views0likes2CommentsTransferring saves to PS4 or PC
Hi guys, do you know if there is a way of transferring save game files from PS5 to PS4 or PC ? I was over at my brothers for a while and I got rather far in the story, and now I just kinda want to finish the game ;p But I dont have a PS5 yets ;pSolvedFairlyFairyXOXO3 months agoSeasoned Veteran104Views0likes3CommentsJedi Survivor Won’t L
Hey everyone, I’m having a problem with Star Wars Jedi: Survivor on PC. I installed it via Steam, but the critical file SwGame-Win64-Shipping.exe is missing from the install folder: SteamLibrary\steamapps\common\Jedi Survivor\SwGame\Binaries\Win64 I’ve tried: Full reinstalls of the game via Steam Verifying game files Reinstalling the EA App and clearing its cache Installing Visual C++ redistributables and DirectX Running the game as administrator Despite all this, the file never appears. Because of this, the game won’t launch at all, and the EA App gives the error: “There was an error on our end. Try again later.” My PC hardware is fully functional, and other Steam and EA games run fine. Has anyone encountered this missing .exe issue or found a fix? Any help would be greatly appreciated!Solvedsillence5563 months agoSeasoned Newcomer184Views2likes4Comments
Entitlement conflicting between Steam purchase
I previously played Jedi Survivor (PC) during a promotional period through EA (2021 I believe, had since uninstalled the game and app). I recently purchased the game on Steam, and redownloaded/updated/logged in to EA app. When launching via steam, it starts the EA app and says "preparing game", I can see the game appear in Task Manager briefly, but quickly closes and the EA App shows “an error on our end caused the launch to fail." I have repaired EA app, uninstall+reinstall+delete prior cache data, made sure services are running on auto, made sure steam was updated, verified files, all I can think of on a hardware end, nothing has made a difference. I believe my entitlement may be conflicting between the promotional version and the Steam purchase. Is it possible to refresh or repair the entitlement on my account?Solved231Views2likes5Comments
An error on our end caused your launch to fail. Try again a little later
I purchased Jedi: Fallen Order and Jedi: Survivor on Steam. Fallen Order launches without any issues, but when I try to launch Survivor, the EA App displays the error "An error on our end caused your launch to fail. Try again a little later." I've already tried: Verifying the integrity of game files in Steam Clearing the EA App cache Running a Clean Reboot Reinstalling the EA App Reinstalling the graphics card driversSolved928Views1like13CommentsCan't launch or download game on PS5
Hi, I've been in contact with the help chat and they redirected me to this forum. I've been playing Jedi survivor on my ps5 through the PSextra subscription. I wasn't able to launch the game since it left the PSextra game pool so I decided to purchase EA-play in order to keep playing. However I still can't launch the game, I tried removing it from my console but now I can't even re-download it because it says there is a conflict with the product: Star Wars: Jedi Survivor Tracker. How do I fix this so I can continue playing the game?SolvedVenair99911 months agoSeasoned Newcomer3.2KViews8likes17CommentsSound no longer works on PC
Not sure where else to try looking for help with this... Already over 65 hours in, and suddenly there's no sound at all when I load my game. Everything worked fine the night before...nothing the next day. I'm on Steam. I have tried verifying the game files, reloading the computer, checked that all my drivers are up to date, and even uninstalled / reinstalled the game completely. Nothing works. Still no sound. If anyone can think of anything I haven't tried yet, please let me know. There is nowhere to ask EA for direct assistance for this. I just keep getting told to check the forums if I have any technical issues. Very frustrating.SolvedArchangel3131311 months agoSeasoned Newcomer118Views1like1Comment
Refund
I requested a refund. I see it says Completed but the money hasn't arrived! What can I do?SolvedCS_B4L4G31 year agoNew Rookie87Views0likes1CommentGlitched final boss. Can't finish the game
I am playing jedi survivor on the ps5 pro with the latest patches. I have arrived in Tanalor after roughly 40 hours of gameplay. As i ran to meet Bode, Merrin started self teleporting along the way. Upon arriving at the final boss arena, Bode is already there. No cutscene triggered, no nothing. I approach and the healthbar appears, but Bode doesn't attack nor has any hit box. The only way to damage him is a force push followed by a ranged attack from Merrin and even that doesn't always work. His health bar appears locked at about 1/6 of damage. Please help. I can't beat the game and due to autosaving to the cloud my only other option is to replay the entire game. This is so frustrating. I tried going back to Kobo and back and nothing. What do I do ? Edit: Apparently there was a cutscene with Kata supposed to happen before the battle. She is outside, but no dialogue happens when I approach. I feel like something happened with the save point right before the battle. Can anybody provide a fix or a new patch? This has totally busted the experience.SolvedVitor_Fer1 year agoSeasoned Newcomer183Views1like1CommentStuck at “Pursue bode” can not progress the game anymore
My game can not progress anymore. I completely glitched out on mission “pursue bode”. No enemies show up, no boss fight triggered. I can’t go anywhere. Here is a video showing how this mission looks like Glitched out mission This bug is potentially related to markers. If you place any marker on the map, the game will break. Initially, I couldn’t interact with anything on Jedha, including elevators, door orbs, etc. I found some posts on the forum suggesting that this bug could be resolved by either removing all markers or placing a single marker. Removing all markers didn’t work for me, so I tried the second option. I placed a marker on Koboh, and Jedha seemed to return to normal. It felt like my game was back to normal. However, this is where I ended up—I can’t progress the story anymore. The game is completely broken for me unless EA fixes it. Many players have reported this issue on the EA forum, and I hope the developers have seen it and are working on a fix. This bug is quite severe, as it completely blocks game progression. Be careful—don’t place any markers if you’re playing this game right now.SolvedRrobinvipC1 year agoSeasoned Newcomer238Views1like1Comment
Stuck on main quest - wind doesn't blow me up.
Stuck on main quest, PS5pro. Where: Pilgrim's path main quest. https://youtu.be/toQtLDakKQg?t=1530 exactly at 25.50, i cannot make that jump, the vent doesn't throw me up. Tried: - restarting the game, -die and come again -went random back and killed some npc and then back -fast travel somewhere else and back + running back from the last travel path Resolution: I go there with the zip line, but I that wind doesn't blow me up to get there, whatever I do. Note: When I press the holomap, the main quest objective/ping still points me to the zipline. Therefore, it doesn't tell me to go up, it tells me to take the zipline there, but it never updates to next part. I think the game doesn't believe me that I'm there, so the wind doesn't work.SolvedViorell921 year agoSeasoned Novice127Views1like1Comment
Dear EA Support Team,
Még egyszer írok a CE-34878-0 hibáról a Star Wars Jedi: Survivor játékommal PS4-en. Annak ellenére, hogy követtem az összes javasolt hibaelhárítási lépést, és többször is megpróbáltam felvenni Önnel a kapcsolatot, nem kaptam választ. Szeretném hangsúlyozni, hogy ez a probléma sok játékost érint, nem csak engem. Ez erősen jelzi, hogy a probléma magában a játékban rejlik. Mi, játékosok és ügyfelek, megérdemeljük a működő játékot és a csapat egyértelmű kommunikációját. Kérjük, adjon meg frissítést a probléma állapotáról, valamint a közelgő javításokról vagy javításokról. Nagyra értékelnénk az ügyre való azonnali figyelmet. Megértésüket és támogatásukat köszönjük.Solved8cp6sn8uuj651 year agoSeasoned Ace132Views0likes1CommentDear EA Support Team,
"Hello, I don't speak English. Please help me in Hungarian. Thank you!"Solved8cp6sn8uuj651 year agoSeasoned Ace92Views0likes1Comment
Forum Widgets
Community Highlights
- EA_Leeuw3 years ago
Community Manager
- EA_Vendcera1 year ago
Featured Places
STAR WARS™ Games
Talk with the community on EA´s STAR WARS™ forums.STAR WARS™: Galaxy of Heroes
Discuss STAR WARS™: Galaxy of Heroes! Share guides, learn about events, find guild members, and get technical help.STAR WARS Zero Company™
Talk with the community about STAR WARS Zero Company™ on the official community forum.STAR WARS Jedi: Survivor™
Join the community forums and talk with us about your experiences in STAR WARS Jedi: Survivor™.STAR WARS™ Battlefront™ II
Official community forums for Star Wars™ Battlefront II™ discussions.STAR WARS™: The Old Republic™
Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.STAR WARS™ Games Discussion
Talk with the community about EA´s STAR WARS™ games.
