Jedi Survivor(Steam) EA launcher fails
I have talked to many online agents, ive been shuffled to higher ups on multiple levels. I have been troubleshoooting this error for over 6 days now, 3 days with the help of EA online chat. and we cannot find a solution to this game. I have played on this PC over 100 hours in the game. New game plus'd the game and now i cannot launch it. I have tried many different suggestions from the EA team to troubleshoot. Nothing worked. i was told at first it was a license refresh that was needed and to wait for a unspecified time. i waited 3 days, every day i would go through the trouble shooting methods until the third day, which is today where i said this became unacceptable. Ive done IPconfig resets. that worked kind of. It launched the game, and it went through the Main credit logos. Respawn Electronic Arts Lucus Films and the It says the TItle "Jedi Survivor". The game proceeds to go dark and then go into an infinite loading loop on screen. i waited 15 minutes. no idications for shadows or any other graphical adjustment. just spinning lines drawing over and over. i finally checked task manager and the app said it wasnt responding. so i closed the task. I then launched the game again and waited for the game to launch and load. i had task managewr open. and when it hit that same laoding screen. task manager said the app wasnt responding. i ended the task again. I then verified the files on steam (Probably the 5th time i did that in 6 days redownloaded the game 3 times ): ) When i tried to open the game again. it didn't launch. i got the same error message that i got 6 days ago. I am lost. The EA online helper guy told me to fill this out. I'd like to play my game :(RELEASE THE KENOBI DLC
It’s absolutely ridiculous that the Kenobi cosmetics haven’t been released in an update or at the very least as a purchasable dlc. The number one thing people have asked for in these games is movie accurate Jedi robes and the only set available is impossible to get for most players. Do you hate money or just us?Help! Game breaking: Trying to confront Dagan at koboh observatory
I get to the area in foggy expanse or fogged expanse I forget where it’s all fiery and you got the dart ability from the fallen ship, I’m trying to get to Dagan and the platform I need to grapple up to that’s above where the ship was isn’t there. The ship is gone, there’s no metal plate on the ground where the grapple point isn’t… I can’t progress and I wanted to play for the next five hours :( I’ve reset the game multiple times, nothing.Game locked while defending the hanger. Force slam not working
While playing as Cere I get to the point where I need to use force slam to collapse the hanger ceiling. I see a red "NO" symbol and it will not trigger. I have tried all different ways to reboot, clear cache, power down restart and so on. I have played through the game 4 times already with no issues.Jedi Survivor Crashing on Startup
Started playing the game this morning for the first time on PC. Played for around ~90 minutes or so, then took a short lunch. On relaunching the game, it now crashes as soon as the title logo appears. I've tried repairing files, the app, reinstalling the whole game, verifying file integrity, launching at a lower resolution, turning off any and all overlays/overclocking applications, etc. Nothing has worked. The crash is typically (but not always) in the form of an Unreal engine error. Here is the summary information: LoginId:eabde2f8fc62000b4268f71008b93b6e LowLevelFatalError [File:Unknown] [Line: 686] RetCode = Adapter->CreateCommittedResource(Desc, GetGPUMask(), HeapProps, InitialState, ClearValue, &NewResource, Name, false) failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Allocation.cpp:1411 with error DXGI_ERROR_DEVICE_REMOVED I will gladly give more information upon request if anyone is willing to direct me to where I can find the crash data.Unable to load game
Anytime i try to launch the EA app closes then reopens with a message that says "Failed to launch game. An error on our end caused the launch to fail. Try again a little later." It has been days of me getting the same message. I also have tried uninstalling and reinstalling both the game and the app. I've tried to run as an admin to launch the game. I've verified the files on steam to make sure that wasn't an issue. Please fix this game so I can actually play it
Launch Error
I purchased the game on May 1st, 2026, and it was working perfectly for the first few days. However, since yesterday, I have been unable to open the game. The Problem: Whenever I try to launch the game via Steam, an error message pops up stating: "您的遊戲設定有問題。請重新安裝您的遊戲" (There is a problem with your game setup. Please reinstall your game.) My System Specifications: Device: ASUS Zenbook (Copilot+ PC) Processor: Snapdragon X Elite (ARM Architecture) GPU: Qualcomm(R) Adreno(TM) X1-45 GPU OS: Windows 11 Home (Version 26200.8328 Preview) Steps I have already tried: Reinstalled the game completely. Verified the integrity of game files on Steam. Cleared the EA App cache using the "App Recovery" tool. Set the game's GPU preference to "High Performance" in Windows settings. Checked for the Respawn folder in Documents (folder was missing). Since the game was running fine a few days ago, I suspect a compatibility issue between the recent Windows Preview Update (KB5083631) and the EA App's translation layer on ARM. Could you please investigate this?Game-breaking progression bug–Rehabilitation Wing vision sequence softlock (PS5)
Hello, I am experiencing a game-breaking progression bug in Star Wars Jedi: Survivor on PlayStation 5. Platform: PlayStation 5 Pro Location: Forest Array → Rehabilitation Wing (vision sequence after elevator and door cutscene) Issue: After entering the Rehabilitation Wing and triggering the cutscene, the first phase of the vision sequence plays correctly. However, the second phase of the vision (Dagan Gera and Santari Khri appearance on the platform) never triggers. The scene remains stuck in the initial vision state, and there is no way to progress further in the story. The objective marker remains active, but the scripted event does not continue. What happens in-game: Elevator → Rehabilitation Wing loads correctly Cutscene triggers normally First vision phase starts Player regains control No second phase spawn occurs No progression possible (softlock) Steps already tried: Full game restart Reloading save (Load Journey / Continue) Reinstalling the game Clearing cache / rebuilding PS5 database Changing graphics/performance modes Restarting console Re-entering the area multiple times Result: The issue persists consistently and completely blocks story progression. Additional notes: The save system only uses a single overwriting save slot, so no earlier manual save is available to revert progression. This appears to be a scripted event trigger failure in the vision sequence instance. Video: https://youtu.be/yc65SWYg2B8 00:00-00:40 start 00:40-02:30 cutscene 02:30-03:00 first vision phase 03:00-03:50 bag with no second phase spawn
Star Wars Jedi: Survivor dont start
Hello, I am unable to launch Star Wars Jedi: Survivor on PC through the EA App. The game shows the error: “An error on our end caused the launch to fail. Try again a little later.” I have already tried reinstalling the game and the EA App, clearing cache, and restarting my PC, but the issue still persists. Other EA games work normally, and only this game is affected. I would appreciate any help or guidance on how to resolve this.STAR WARS Jedi: Survivor – “An error on our end caused the launch to fail”
Hello, I am having a persistent issue with launching Star Wars Jedi: Survivor on PC through the EA App. Every time I try to start the game, I receive the error message: “An error on our end caused the launch to fail. Try again a little later.” I have already gone through all available troubleshooting steps without success. This includes reinstalling the game multiple times, reinstalling the EA App, clearing the EA App cache, running the app as administrator, enabling and disabling the in-game overlay, restarting my PC multiple times, checking EA App logs (which showed no clear errors), and attempting to locate and repair EA AntiCheat (which I could not find in the installation folder). I have also followed all troubleshooting instructions previously provided by EA support. The issue only affects Star Wars Jedi: Survivor, while all other games in the EA App work normally. The EA App itself also functions without any issues, and the problem persists even after a full reinstall of both the game and the launcher. At this point, I have exhausted all troubleshooting options available to me. I would appreciate help with a deeper investigation, possibly related to account entitlement or backend issues, as I am unable to launch a game I have purchased. Thank you.
Progress blocking bug at Observatory Understructure
There is a part in the story mission where you have to shoot an electric dart using BD visor. Then navigate around the structure to shoot Koboh matter to burn an obstacle. The problem is that the BD visor won't switch from electric dart to Koboh matter. I have tried closing the game and opening it again, verifying the files on Steam, and some other in-game methods to fix this problem. Nothing has worked yet. If anybody else has faced this issue, I would appreciate the help.Jedi Survivor Won’t L
Hey everyone, I’m having a problem with Star Wars Jedi: Survivor on PC. I installed it via Steam, but the critical file SwGame-Win64-Shipping.exe is missing from the install folder: SteamLibrary\steamapps\common\Jedi Survivor\SwGame\Binaries\Win64 I’ve tried: Full reinstalls of the game via Steam Verifying game files Reinstalling the EA App and clearing its cache Installing Visual C++ redistributables and DirectX Running the game as administrator Despite all this, the file never appears. Because of this, the game won’t launch at all, and the EA App gives the error: “There was an error on our end. Try again later.” My PC hardware is fully functional, and other Steam and EA games run fine. Has anyone encountered this missing .exe issue or found a fix? Any help would be greatly appreciated!help/помогите
I bought a set of games through Steam. I calmly completed the Fallen Order and decided to launch the Survivors. There was a long problem in the first stage. In the prologue, when I first met the Senator, the game crashed as soon as the video started. I got through it by simply skipping the video and not knowing what was in it. Then, the game crashed when the Senator's ship exploded (if I understand correctly). Later, there was a sound of power near the first meditation point, and the game crashed at that moment. Can anyone tell me if they have encountered this problem and how to solve it? Купил набор игр через стим. Спокойно прошел Павший Орден и решил запустить Выжившие. Была долгая проблема на первом этапе. В прологе при первой встрече с Сенатором игра крашится, как только начинается видео. Прошел тем, что просто пропустил ролик и не узнал, что там было. Дальше вылет произошел на моменте взрыва корабля Сенатора (если я правильно понял). Дальше около первой точке медитации есть звук силы, так игра и на этом моменте вылетела. Подскажите, может быть кто нибудь сталкивался с такой проблемой и как ее решить?Glitched Priorite Shard - Southern Reach Gate
I've completed the full game and I'm only missing one priorite shard (99/100). The only treasure icon on the map is at this location. However, the skull is untargetable, and I don't see the priorite in the skull's mouth. I've tried different angles, saving and reloading, going to other locations and returning. Nothing has fixed it. Please help, this is standing in the way of me finishing all achievements in the game.
Game breaking bug at "rescue Zee from Lucrehulk" mission
I am currently 47% into the story and have encountered a permanent progression-breaking bug in the Lucrehulk (Yurt Barracks) on Koboh. This is my third attempt at the game after hitting different bugs in previous runs, and I am officially stuck. The Location: Immediately after the sequence where Cal and Bode split up due to a white laser shield. Cal enters a dark area. If you walk through that you supposed to trigger three droids to fly towards a round gate. That doesn't happen. If I jump towards the round gate some kind of music plays but nothing happens. Because the encounter never starts, the progression remains locked. The path backward is physically blocked by level design/shields, leaving Cal trapped in a narrow playable map. What I have already tried (NONE of these worked): Dying/Falling into pits: Respawns me in the same bugged place. Quitting to Title Screen/Closing App: Reloads the local checkpoint inside the bugged zone, NOT the last Meditation Point. Clearing PS5 Cache & Rebuilding Database: No change. Full Reinstall: I have reinstalled the game twice; the issue persists in the save data. Difficulty Toggling: Switched between Story and Grandmaster to force a script refresh; no effect. Backtracking: Walked back to the split-point shield to try and "re-trigger", nothing. Note to Devs/Community: There is no "Respawn" button in the Gameplay menu for PS5 and PS5 pro to force a teleport to a Meditation Point. Activity Cards are not offering a teleport option in my case. My save is effectively "poisoned" because the checkpoint is inside the broken script zone. Has anyone found a way to "nudge" the physics engine or force a map reload on console when trapped like this?
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