Re: Unable to connect to EA servers Xbox Series S

Hey Aljo! I tried, It didn’t work unfortunately.

@brostitute27 

Let's make sure you do a good, thorough, restart. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

It got fixed automatically! Thank you, must’ve been a server issue. 

@brostitute27 

Great! If you have any other issues, please reach out to us again. Good luck and have fun!

Tried both solutions you presented in this thread. Still having the same issue. 

@A8RAmitus 

Are you playing on a wired or wireless connection? Also, is this happening when you first load in to Apex or do you disconnect mid-match?

@seriousdaplug 

What system are you playing on and is a wired or wireless connection being used? Also, what steps have you tried so far?

Hello, @wu81fksnpoze 

If what is being suggested here isn't helping, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Please can you help me...

I've tried these steps and still having no joy. Everything is linked but it's not connecting at all

@CruzC4210 

What exactly is happening? Also, are you on a wired or wireless connection?

Wireless connection.. xbox s series. As I try to connect to go online on fifa it says cannot connect to servers please go to ea.com/unable-to-connect.

I've tried everything. My Microsoft is all OK and my xbox pass is all linked to the xbox correctly aswell.

@CruzC4210 

As a test, can you switch your connection to a mobile hotspot and see if that will let you connect?

Engem se enged be

I also did everything in the thread but its not working

@hunvillageboy 

Are you playing on a wired or wireless connection? Also, are you able to connect if you switch to a mobile hotspot? This would be just as a test and not intended as a permanent solution.

I’ve had the same problem for a few days trying to start battlefield 2042 and I can’t get past the connecting to online services. Ive tried all of the listed solutions and even uninstalled/reinstalled the game. I’m playing on an Xbox series x with a wired connection

I'm having the same problem right now

@GameVirus59 @ronaldolr2002 

We are currently experiencing an outage with our Xbox servers and are working to get this resolved as soon as possible. Thanks!

Having the same issue, nothing works on fixing it.

If connect to my phone hotspot it connects. What is the next step ? 

Hello, @GT-512 

If you can't connect using your regular, home connection, but the hotspot works, this means there's an issue with your connection. It would be best to contact your ISP to see if they are noticing any issues.

Also, if it's been a while since you power cycled your equipment, it would be good to do that now with these steps: I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes, plug in the modem/router and let it come back online. Then, plug in your console and start it up. Let me know if that helps or not. Thanks!