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Missing redeemed items (Bangalore Edition Pack & Gundam tracker)
Hey everyone, I’m hoping someone here might have advice, a workaround, or just confirmation that I’m not alone in this. I’m at my wits’ end after weeks of going back and forth between the seller, EA support, and my own inventory screen — and I’d really appreciate any help or moral support you can throw my way. The short version: I redeemed multiple Apex Legends codes (Founder’s Pack Bangalore items and the Gundam Wing Zero tracker) successfully — no errors at all — but the items simply never appeared in my inventory on the EA App (PC). This has happened three separate times in the last month, and EA Help have now told me it’s being treated as a bug with no fix timeline. I’m out of pocket, out of patience, and honestly feeling pretty let down. The full story (grab a coffee, it’s a long one): I’ve been playing Apex pretty much every day for years, across both Xbox and PC via the EA App. My accounts are linked (different emails but fully connected via EA’s cross-progression setup). I’d already bought and earned a bunch of skins normally, but when I saw the old Founder’s Pack codes and the cool Gundam tracker floating around on Kinguin, I jumped at the chance. I started with the Bangalore Founder’s Pack. I already owned the Legendary “Super Soldier” Bangalore skin and the Legendary “Trusty Sidekick” G7 Scout skin separately long ago — no issues there. The code was supposed to add the “Striker” badge, the “Mark of a Hero” gun charm, and 1000 Apex Coins. The seller confirmed it was a valid, unused code. I redeemed it on my linked Xbox account (since the code is platform-specific), the redemption page accepted it with a green tick, and… nothing. The badge, charm, and coins never showed up on PC or Xbox. A few weeks later, I tried the Gundam Wing Zero tracker. Redeemed once on 2 April 2026 — no tracker in inventory. I thought maybe I’d made a mistake or there was a weird delay, so I (stupidly) bought a second code and tried again on 26 April 2026. Same exact result: redemption successful, zero items. In total, that’s three separate codes across the month, all showing as properly redeemed, all items missing. I’ve restarted the game and fully shut down my PC more times than I can count. I’ve triple-checked that the correct accounts are linked. I’ve sent screenshots of the redemptions, my order confirmations, and my bare inventory to both the seller and EA. The back-and-forth has been exhausting. The seller points me to EA. EA support (I spoke with Lalaine, who was genuinely kind) did their best but ultimately said it’s a cross-platform bug they need to escalate to the game team. So now I’m in limbo — no items, no refund, no timeline — just a case number and a suggestion to “keep an eye on the forums and in-game inbox.” Why I’m so disappointed: I love Apex. I’ve put countless hours (and a fair bit of cash) into this game. I completely understand that bugs happen, but when a paying player follows every step correctly and ends up with nothing three times in a row, it stings. It’s not just about the missing pixels — it’s the feeling of being totally powerless while a support system that’s supposed to have your back essentially shrugs and says “we’ll look into it eventually.” The “wink wink, any free stuff?” joke I made in the chat was half desperation — I’d rather have the items I paid for than a handout. What I’m asking the community: Has anyone else had a code redeem successfully but items not appear due to Xbox/EA App cross-progression weirdness? Is there any known trigger to force the server to re-check your entitlements? (Re-linking accounts? Clearing cache? Sacrificing a P2020 to the RNG gods?) Did anyone actually receive missing Bangalore Edition Pack or Gundam tracker items after a similar bug was resolved? If you upvote and share, maybe we can get this on the radar so nobody else wastes their money. Thank you for reading my novel-length rant. I’m just tired and really want to use that badge while poking people with a Gundam tracker that’s apparently floating in the void. —Clayne (a very tired Legend)ThatOlderGamer4 hours agoSeasoned Newcomer6Views0likes0CommentsApex can reclaim its throne by getting rid of aim assist.
I want an experimental event with no aim assist.c01234567894 hours agoNew Traveler455Views1like37CommentsRANKED - Each death should loose you points & why
They should change ranked so that every time you die and get finished you already get point loss. Kill should matter more. But dying should matter A LOT more. And IF you make it to top 5 only then does your actual death point loss get mitigated automatically. The reason they should do this is because it will stop toxic solo pushing behavior in Diamond rank. Which is important as Diamond is a sort of weird plateu where most players can get to, but their skills stagnate and they can't climb. Which then makes them just throw by playing like **bleep** solo pushers, trying to rely on finding aggressive randoms and getting lucky in catching weaker teams with pure aggression. There's also a massive psychological aspect to the game obviously being the players. And when you take into account how most players behave in these ranks, it's very clear that the game DOES need to PUNISH this solo pushing behavior with a HEAVY point loss. Also at no point should players get to LEAVE the match without getting penalized. I think this is important too because too many play toxic, and then abandon match when it is winnable on respawn. So they have a game sabotaging psychology, they see themselves as the "main hero player character" and refuse ALL other ideas on how to win a match EVEN when they get gifted an easy win they will REJECT IT and sabotage it, leave the game, solo push etc. So the game needs to MITIGATE these flaws in the players by PUNISHING that. if they die in Diamond, they should get ANOTHER -65 right off the bat! I.e. -130 points RIGHT AWAY! The game SHOULD be designed to incentivize POSITIVE communication and POSITIVE player behavior. Not incentivize and reward NEGATIVE behavior like leaving match or sabotaging by playing as a solo. They are just self griefing their own games. I've seen it with like 80% of teammates in Diamond. They don't play to PLAY ranked, it doesn't make sense. They're just there to grief, troll, solo push etc. They already have other game modes for this type of gameplay and RANKED is not supposed to reward that at all imo, it makes no sense to build the mode to reward or remove punishment for toxic players. If they leave they should also loose their entire rank and be stripped down an entire tier. If they want to PLAY ranked, then stay alive and don't get turned into a Banner. Or AT LEAST they should get punished with three times the point loss, not just -130 but -190. Play ranked or DON'T PLAY RANKED. They can make a decision and think about what they are doing. It's also very unhealthy for ranked when everyone thinks they are pro players, but even pro players rely WAY too much on LUCK in ranked, because they are so skilled mechanically they basically can just go full aggression. I even saw a brilliant player wipe 4 squads 1v3 back to back to back, BUT he didn't get any real point gain because he didn't make it to end game... So clearly the end game point incentive is too weak. And the punishment for dying earlier is also too weak. I do think Kills should count more in early lobbies to stabilize the player ranks more quickly. That way you get lower lobbies learning to be aggressive for points with low risk and low point cost to entry and no punishment for dying. But higher ranks facing higher punishment for dying and risking too much. In Platinum it's ok the way it is now even though it's a mess, you can still climb with skill as a solo. But at least these changes need to be implemented to Diamond to fix the "hard stuck" and toxic self sabotaging behaviors of players in that rank. Diamond SHOULD school the players in what is necessary to get to Master via the point system in the ways I have described above. If you want to pub stomp, play pubs. If you want to play ranked, then staying alive and forcing players to adopt tactical strategic game sense is important. Especially as players will self sabotage and have extremely unhealthy ego behaviors. Most people for instance won't listen to anyone else as they perceive anyone elses ideas as "lesser" or they believe their shooting skills is all that matters and refuse to listen to good tactical ideas. AND they take ANY ideas at all as a CRITIQUE, which their ego can't handle, that someone else could possibly have a better idea than their own. I see it ALL THE TIME in Diamond. It's a real problem with people and therefore becomes a problem for the entire games gameplay experience as it is based entirely on players choices (as opposed to AI obviously). I don't expect a lot of people will even understand the points I made here as they suffer precisely the delusions of "but aggression wins all, even though we keep dying with negative points for 5 games in a row now". I have seen way too many people like that. They don't play for skill or strategy, they play for aggression and luck, which should be hard punished. You have wildcard and pubs for that.MetroOdin17 hours agoRising Vanguard113Views1like6CommentsNew competitive modes to keep apex fun for competitive players
Apex Legends really needs a fresh ranked mode to keep things exciting. The current system gets repetitive, and a new format could bring back that competitive hype—maybe something with unique rules, rotating modifiers, or a different way to climb. It would give both casual and hardcore players a new reason to grind and improve. A new ranked experience could seriously revive the competitive scene.Kayozxr18 hours agoRising Newcomer16Views0likes1CommentFiring Range Improvement Self Revive Option
In the firing range of Apex Legends, I think adding a self-revive option would be a great feature for many players, including myself. It could be added as an optional setting in the firing range, allowing players to enable a self-revive similar to the old gold knockdown shield. Additionally, even when playing alone, enabling this setting should cause the player to be knocked instead of eliminated, so the self-revive can actually be used. With the addition of dummy AI that can shoot back, this feature would help players practice more realistic combat and clutch situations especially for wildcard. .19Views1like0CommentsAdding TAP STRAFE and Nerfing AIM ASSIST in Controller.
PC Apex players have a massive advantage because they have access to more movement and better redirections, which is incredibly important in this game. While it's true that controller players have more aim assist, overall our movement is much worse. What Apex could do is add an official setting to the game for both controller and PC that enables an official tap strafe, allowing controller players to improve. This would allow them to balance aim assist by nerfing it slightly while increasing movement, effectively bridging the movement gap that PC players currently have. This massive change in the gameplay will make more people want to play on controller and play Apex in general, helping the game to get more people to play. 👍 Like if you agree and want apex to nerf the aim assist and add Tap Strafe as an official movement mechanic to the game.ElexGG23 hours agoRising Newcomer22Views0likes1CommentThird parties solution
Third parties usually happen when players can hear the gunshot sound. By simply reducing the GUN SHOT sounds or giving some guns suppressors it would allow for players to not hear gun shots from very far away, however it is important that the gun shots are still loud enough to be heard when nearby. Also seers ult should be way less visible to stop third parties and more.Kuraamziaa1011 day agoSeasoned Newcomer69Views0likes2CommentsA Replay System isn't just a "luxury"—it’s the Anti-Cheat tool we actually need.
First off, I want to acknowledge the work the Security Team has put in lately. Seeing nearly 30,000 bans and the drop in the "infection rate" reported in the April 24th update is a step in the right direction. However, as many players in Diamond/Masters and high-level pubs can testify, the "player experience" still feels heavily impacted by soft-cheats that go undetected by automated systems. We need a Post-Match Replay/Theater Mode, and here is why it benefits Respawn as much as it does us: Higher Quality Reports, Less Noise: Currently, players report out of suspicion because they only see a 2-second kill cam or a jittery spectate view. A replay system allows us to verify if someone is actually "beaming" through walls or using a DMA card before we hit that report button. This means fewer false positives for the security team to sift through. Crowdsourced Evidence: Communities like r/ApexSecurity or dedicated Discords already do a lot of manual work to catch cheaters. Giving us a tool to capture 360-degree evidence of a "soft-aimer" or a "6-man team" in Ranked makes the community an extension of your anti-cheat team. Lowering the "Infection Rate": Respawn’s own metrics for an "infected match" rely on reports leading to bans within 14 days. A replay system speeds up the "Time-to-Ban" because the evidence provided by the community would be undeniable, taking cheaters out of the ecosystem faster. I know the Source Engine makes this a massive technical hurdle, but as we move further into 2026, the gap between Apex and its competitors (who have had this for years) is becoming a major pain point. If we want to keep the integrity of the "lowest infection rate in history," we need the tools to help you maintain it. Would love to hear a Dev’s perspective on if a "Theater Mode" is even on the long-term roadmap at this point. I am tired of hating a game that I love. #ApexLegends #AntiCheat #Respawn #MatchReplay16Views1like0CommentsMissing Apex Coins after redeeming Xbox code
**“Hello, I am playing Apex Legends on PC, but I redeemed an Apex Coins code on Xbox. At the time I redeemed the code, my Xbox account was not linked to my EA account yet. Now I have already linked my accounts, but I still cannot see the Apex Coins in my account. I have already tried logging into the game again and waiting, but the coins still do not appear. I can confirm that the code was successfully redeemed on my end. Here are my details: Order number: 5324342578 Date: April 11, 2026 In-game name: zooaunzoo1 Could you please help me check if the coins are tied to my Xbox account and transfer or restore them to my EA account? Thank you.”**zooaunzoo11 day agoSeasoned Novice216Views0likes17CommentsSuggestion for Matchmaking and Anti-Cheat Improvements in Apex Legends
Dear Apex Legends Team, I’d like to suggest two changes to improve game fairness and player experience. Separate matchmaking by input method Currently, controller players benefit from aim assist, which — especially after recent tuning — allows for very smooth target tracking. In contrast, mouse and keyboard players rely entirely on raw human input and focus to track enemies. This creates an unfair advantage in cross-input lobbies. I propose matching controller players with controller players, and MnK players with MnK players. This would preserve competitive integrity while respecting each input’s strengths. Ban devices that spoof controller input (MnK-to-controller adapters) Cheaters use adapters (e.g., Cronus Zen, XIM) to use a mouse and keyboard while the game thinks they’re using a controller. This gives them controller aim assist plus the precision of a mouse — making them nearly unstoppable. It ruins the experience for legitimate players. These devices should be detected and permanently banned. Games are meant to be fun, not frustrating. These changes would go a long way toward making Apex enjoyable for everyone again. Thank you for considering this. Best regards, A concerned playerOpaoGuoNai1 day agoNew Traveler26Views1like3CommentsDevotion upgrade
To Apex Developers Just wondering if it would be a good upgrade to the devotion if it kept some of it's charge when winding up, similar to the Nemesis. Perhaps to balance this you could add a short delay before the pressing the fire button similar to the RE45. would be a good gun then. It does have a long reload time after all so wouldn't necessarily make this an overpowered gun. Of course it would be better in the hands of Rampart :-D Thoughts.davkin092 days agoRising Adventurer22Views1like1CommentMatchmaking
Never understood why during matchmaking for a game I get one Instead of two players as and also during wildcard during respawn why is it they respawn me or a team mate on top of rocks or a canyon when my team is in a closed location? Respawn the legend in open area I stead of getting penalized smh the devs don't careSnackyChan772 days agoRising Traveler24Views1like2CommentsAbout the types of legends in bots
I've noticed something about the bots that appear in modes like Bot Royale. Only bots for nine legends—Bangalore, Fuse, Wraith, Octane, Bloodhound, Seer, Vantage, Lifeline, and Conduit—appear. The remaining 18 legends—Revenant, Mad Maggie, Ballistic, Pathfinder, Horizon, Ash, Alter, Crypto, Valkyrie, Sparrow, Gibraltar, Mirage, Loba, Newcastle, Caustic, Wattson, Rampart, and Catalyst—do not appear. I suggest that bots for the remaining 18 legends also be made available.kms2567772 days agoSeasoned Novice14Views0likes0CommentsRampart Quality of Life Improvement
To Apex Developers I'm a Rampart Main. Can you make it so that her tactical is click-hold and release, similar to Caustic Tactical. (I.e. press and hold the Tactical button to hold the wall in hand, then release the Tactical button to place wall). Currently you have to enter setup mode using the Tactical button and place walls independently with a click of the Fire Button, sometimes this can lead to setting up a double wall, when doing quickly, this is very clunky. A click-hold and release function would make using her tactical more fluid and more reliable to place.davkin092 days agoRising Adventurer11Views0likes0CommentsGyro Aiming Apex for PS5
EA- is gyro controls being worked on as a ln addition to apex for ps5? It works well on the switch and I’d love to see it moved to our better consoles. It would also help bridge the gap for console and PC players making that problem better. I also intend to invest money into my account on PlayStation provided that gyro become possible that way I can have all my nice skins on a profile that includes better graphics and include the superior controls of gyro aiming. For now I pretty much have to stick to my switch if I want to play with a good experience.938Views3likes2CommentsSlight buff to Revenant Reborn
I believe Revenant could be in a better spot, capable to be more deadly while not being majorly meta-defining. I originally assumed Revenant's place in the Assault class didn't make much sense, that he'd get better snowball capabilities as a Skirmisher with Charged Knock's (and his old ultimate which instantly refreshed his shadow shield). However, it makes more sense to see him as a scout entry-fragger assassin who plays off of weaknesses and makes calculated decisions; that being said, it could be improved upon if his stealth portion of his kit is focused more. I suggest that he gets new upgrades, here are some ideas to implement: Silent/muffled movement After Shadow Pounce Usage During Forged Shadows Faster crouch-walk Speed boost towards highlighted enemies Highlighted enemies have reduced healing speed Faster weapon ready on climb/mantle Shadow Pounce cooldown reduce when landing near enemy Forged Shadow's enhanced climb/crouch-speed Silent/muffled Shadow Pounce Usage Fully charged Shadow Pounce grants: No landing fatigue Faster weapon ready The idea is that these upgrades/buffs (if implemented into his kit) help with stealth, punishing isolated enemies, and calculated movement.bababooeyman922 days agoRising Newcomer25Views1like1CommentApex built a system that keeps players hooked but not valued
This isn't about difficulty anymore its about being ignored by a system that clearly sees player behavior and still chooses to push frustration instead of fairness I've put money into this and stuck around even when it stopped being fun not because its rewarding but because the loop is designed to keep me there and thats the problem I'm not even a hardcore gamer, apex is basically the only game I play and I'm not some top skill player either but the experience makes it clear players like me aren't actually valued just used to keep the ecosystem going if the goal is long term loyalty this ain't it cause all its doing is burning out the very people who were willing to stayVoorheesOhm2 days agoSeasoned Novice151Views6likes8Comments
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