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This software cannot be used at the same time as the game: Interception
What did you expect to happen? The game starts via steam, load EA app with EA AC and then load the game to title screen. What actually happened instead? The game started via steam, loaded the EA app as well as the EA AC but not loading the game. instead the error happened: "This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: Interception" What device/system are you using? Windows 10 PC, launched the game via Steam. Other Information: Checked any app or drivers installed with the name "Interception". None Restarted the PC. No error on startup. Check integrity of the file via Steam. Done, no error. Repair EA AC via the installer. Success Reinstall EA AC via the installer. Success. Again, restarted the PC. No error on startup. The game was tested between each steps. Same error. Some other user on reddit seemed to have the same problem since yesterday. I recently did a windows 10 reinstall.SolvedTHEdarkkman6 days agoSeasoned Novice800Views1like8CommentsSecurity Violation: DiscSoftLTD
16:00:Played couple hours ago completly fine. 15:30: Exit BF2042 Browsed YouTube 19:00: Bf2042 Fails to luanch No, I dont have any 'DiscSoftLTD' software installed. Apps open: EA, BF2042, NVidia Security Violation: This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC. (84): DiscSoftLTDSolvedXboxGamerzs7 days agoSeasoned Novice3KViews7likes13CommentsError/Bug - This software cannot be used at the same time as the game
Hello, I'm playing Battlefield 2042 on PC for quite some time without any issue. Last night I have installed the game on my PS5 and played a bit, all was good - but now when I want to play the game on my PC, I face this error (see attached). What should I do to fix this? Now I can play the game only on my PS5 but not on my PC. Thank you!SolvedGhost_of_Romania7 days agoSeasoned Novice3.3KViews2likes36CommentsNo add to friends button
I play on PC and my friend on PlayStation 5. In the search for players by nickname, we can find each other, but only the "report" and "block" buttons are available. At the same time, we can log in to the same game (if we start searching for a match at the same time). Has anyone ever encountered such a problem? And how to solve it?Solved72Views1like2CommentsLags Since Battle Pass Ended
Hello everyone, the situation is as in the title. I would like to explain the situation a little more. Since the Battle Pass ended, there have been constant lags. Although there is no ping on my internet, every time I enter the game, the lags do not go away. I connect from Turkiye/Bursa. But I did not have any problems until 3-4 weeks ago. I don't experience any lag like this in other games. Today, the game completely froze twice and kicked me out. I think this is another problem. I would be happy if anyone with knowledge on the subject could help. Related images are attachedSolvedcan16112 days agoSeasoned Novice122Views0likes13CommentsWrongful Battlefield 2042 Ban – Request for Escalation and Details
Hello, My Battlefield 2042 account (EA ID: ReNimaG) was permanently banned on April 29, 2025 at 11:03 PM, but I have never used any cheats, hacks, or third-party software. I have always played fairly and respected EA’s Terms of Service. I contacted support, but the response was vague and did not include any clear reason, evidence, or specific explanation for the ban. I was simply told that my account was "involved in cheating," which I strongly contest. I respectfully request that: 1. My case be escalated and thoroughly re-reviewed. 2. I receive concrete details about the alleged violation. 3. The ban be lifted if no valid evidence exists. I am available to cooperate in any way necessary. I only want to recover my access to the game and clear this misunderstanding. Thank you in advance. Best regards, ReNimaGSolvedReNimaG14 days agoNewcomer43Views0likes1CommentRecent Patch Causing Critical Issues in Battlefield Online Multiplayer
Dear EA/DICE Team, The latest update has caused severe issues preventing many players from accessing online matches in the Battlefield series, including BF1, BF5, and especially BF2042. In BF2042, the game freezes completely during the loading screen, forcing a full system restart. Even after rebooting, the issue persists upon relaunching the game. I have exhausted multiple troubleshooting steps without success, including: Verifying game file integrity Reinstalling the game Using the official repair tool from the website Disabling firewall and antivirus software Uninstalling and reinstalling the EA Anti-Cheat (EAAC) Running the EAAntiCheat.Installer to repair and update BF2042 components Updating GPU drivers Reinstalling/updating the OS None of these resolved the problem. Based on reports from other affected players, the issue may stem from a bug in the updated anti-cheat system, causing sudden memory spikes that crash the system. We urge you to investigate and address this critical issue promptly. Many of us are eager to return to Battlefield’s online multiplayer experience. Additionally, I sincerely hope that my account will not be penalized for reporting this issue—my intention is only to help improve the game. Thank you for your understanding and support.Solved[PC][Steam][8.7.0] PvE Dead Space Event Empties Laptop Battery in an instant !!
Hello over there, since todays BF2042 Update v8.7.0, by the PvE Dead Space Event BF2042 has emptied my high-end laptop's battery charge even while being plugged in to a power source within minutes . . . !! After 20 minutes of being inside the PvE DS event with other players, BF2042 ate up 55% of Battery. From healthy 75% down to 20%, while even being plugged in as mentioned. Of course I had not noticed the emptying battery charge until my laptop gone below 25%, caused power savings method and 20 fps in-game. My Battery has gone hot, and still is during charging up again. This is a very unusual behaviour, something broke BF2042 in this case to use this heavy amount of energy!! CPU and GPU Temperatures are still nominal.SolvedN3tRunn3r16 days agoRising Adventurer65Views0likes6CommentsConstantly taking flare damage bug
I've been getting a bug for past week where I constantly take flare damage untill I die each time I respawn. Idk what triggers it but it seems if I get hit by a flair one time it triggers it and I have to restart my game. If anyone knows any solutions I would really appreciate it, been playing the game for years and it's making it unplayable. The bug only started when I merged my EA and Steam account and downloaded it again off Steam so I'm not sure if that has anything to do with it.Solvedbluehound_4420 days agoSeasoned Newcomer30Views0likes3CommentsUnable to Launch Game (Steam/EA Desktop App)
Hi Support Team, I've been trying to play BF2042 these past two days, but am not able to get pass the splashscreen. It'd would sometime show the loading bar progressing and not at all at times, but the result is always the splashscreen disappears and then returns to the EA desktop App. I have both a Steam copy and an EA desktop App copy. Both returns same results. I have follow many fixes from this thread: BF2042 will not launch via EA Play/Xbox Game Pass on Windows 11 | EA Forums - 6968020 I have attached a DxDiag report.SolvedKasMasterZ31 days agoNew Rookie231Views0likes19CommentsBattlefield 1 AMD driver error
Outside the suggestion to run the AMD cleanup tool (which has bricked my computer once so I refuse to run it again) has EA worked on solving the issue with their launcher not recognizing newer gfx cards? I ran into a similar issue with Red Dead Redemption 2 and the Rockstar support was very helpful and resolved the issue by adding a few lines to the games .ini file. Apart from that game I have had no issues with my setup in any other games than the EA launcher ones.Solved55417bed4fa074272 months agoNew Rookie98Views0likes8CommentsPortal Saying no servers found
About 2 years ago during oct I randomly started having problems hosting portal game whether they were mine or someone else's it would say no server found it doesn't matter what time of the day or how long I spam start it say no server found I can host random games but few and far between. I came back after to years to restart the game and yet still am having the issue I post on Reddit and get no replies so please can someone help me fix this problem? I play one Xbox one x don;t no if that makes a differenceSolvedPhantomViper552 months agoSeasoned Novice67Views0likes2CommentsI cant move my camera and my controls are bugged
I have transvered from my laptop to a pc today and i downloaded bf 2042 and as i want to play my mouse camera doesnt move and my controlls are different in game than in the setting and i have already tried deleting the folder and some other stuff but it still doesnt work please helpSolvedIonv22 months agoRising Novice108Views0likes11CommentsUnable to load persistence data (EA server issue)
Hello, today I launched the game and the game just ends up in infinite loop of 'Connecting to Online Services' and now get 'Unable to load persistence data' error on Steam version of Battlefield 2042. My internet is confirmed to be working, other games works fine, only just game happens. It has been connecting to server before and never touched other things. I am playing on Asia server right now. Can you look what happened? I will attach the screenshot below.SolvedRoon_Moonlight2 months agoSeasoned Novice924Views8likes37CommentsCamera Glitch Reproducable in BF 2042 COOP
I am able to reproduce this glitch by just ramming a jet into the ground. Have to share an X video as I can't upload videos here (well below 75 MB). It even shows the exact point of the glitch happening at 30% speed. Please upvote for DICE to see this. Thank you so much! Please forward to your dev team as I can't find a support function or anywhere to send a bug report in. Should be easy to reproduce and at least find a workaround as described via console command etc. Thank you very much. Love your game otherwise! https://x.com/1TrillionUSDoge/status/1906992553167303016SolvedLightningsou72 months agoSeasoned Novice49Views1like5Comments