Game removed from library, EA not willing to restore it
I've had Spore in my library since almost the day of the release years ago. I purchased the physical edition and redeemed the codes in the back of the manual. Today, years later, I wanted to replay it, but to my surprise the game is gone from my library. Searching it everywhere I ended up in the EA store, which to my greater surprise again, it says that I still own the DLCs, but not the base game. Contacted support via chat, and told me that since the game was purchased in the physical edition they cannot do anything and the only thing I can do is to ask for a replacement on the original store (sounds like a joke honestly, is not the store fault and Spore is not sold anymore and I purchased it 16 years ago) or to buy it again from the EA store. I know is cheap but please this feels like a scam, is there anything else I can do?
Activating Fifa 12 and older EA games
Hello, I am having activation issues with older EA games that I legally own on CD with valid serial numbers. These games were originally registered through Origin and now appear in my EA app library. I can download and install them, but when I launch them, an old EA activation window appears and says my computer is offline and needs an Internet connection, even though I am online. One example is FIFA 12 for PC, but the same issue is happening with other older EA games on my account. I have already tried repair, administrator mode, compatibility mode, and checking firewall/antivirus settings, but nothing worked. Please check whether these games can still be activated through the EA app and whether my licenses are correctly linked to my EA account. Thank you.
Can't log in to EA APP with Origin account
When I try to log into the EA App using the same login as I used for EA Browser, my account does not exist on the EA APP and recovery is not working in the browser. I've had Origin since 2013 and I had a multitude of Sims 3 games and a few Sims 4 games on there. I had the urge to log in and play a bit, but as per title, my Origin login credentials are not working for the EA app, but they work for the browser. I have tried over and over again to recover the account by using the EA ID, Steam account Link, email, etc, with no luck. It says something like "EA ID does not exist" when i try or "please put real steam id" etc. I have tried too many times, and now it's not letting me use anything at all to attempt to log in. I would like to know how to fix this, thank you.Can’t add phone number to my EA account – “Something went wrong” error
When I try to add a phone number to my EA account, I get the following error message: Something went wrong. Try again later. I’ve already contacted EA support, but they couldn’t fix the issue. I’ve tried adding different phone numbers – none of them work. On my other EA account, adding a phone number works without any problems. Has anyone experienced this issue and found a solution?
EA app doesn't launch
Downloaded Titanfall 2 Today after a long time and tried to boot the game but the game did not start so i tried to Open EA application to launch the game but the EA application itself does not start. The application does not launch at all i tried contacting help and did all the tweaks they told me to do like uninstalling and reinstalling updating c++ etc. tried the clean boot method and everything but still the app did not open. The only time the app showed some signs of life was when i turned my wifi off the app gave a network error thats it. But once i was back online the app still does not open.Origin to EA App Sims 4 question
Hi all! I have not yet transitioned to the new EA app because my very old computer’s OS is not compatible (even after updating). I had a Mac but am considering buying a PC this time around for gaming. Will my games still transfer? I understand the files won’t but I’m okay with starting from scratch if I can do it on a newer computer. TIA!
Still missing FIFA 16 from my library, even though I have purchased it.
Ever since the update from Origin to EA Play, I have been missing FIFA 16 from my library, same issue with FIFA 15 but I was able to download by clicking on the game through a friends game list and it taking to the store page, any assistance would be appreciated, thank you.How to set up mulitple PCs without Ban?
I'm a youth worker in charge of gaming. I tried setting up accounts for the 4 PCs we have, as we are buying FC26. Each on their own seperate email. all 4 got banned a day after creating the accounts, im guessing cause they thought we were bots or something because of how close togthether i made them. when i appealed it they said "After reviewing your case, we determined that we took the correct action in accordance with EA policies and procedures" despite me explaining we're setting up a youth centre's gaming space. help!! my boss will be mad if he's just bought 4 copies of FC we cant even use. i dont know what im gonna do, any advice appriciated. How can I make the accounts again? or speak to a human as the support site is useless and just gives me the same questions over and over.
Changing my email
I realized recently that i had used my old school email when i made this account years ago on xbox and now that i'm trying to change it i can't access the verification code to verify the email. I still have access to the account and can play due to it being linked to my xbox account which means i can log in on pc and play but i still cant change the email. When i try to contact EA support i either get hit with a bot that doesn't have a solution to this or with the page saying that this issue is not supported by advisors even when i listed it as an account update issue. I'm at a dead-end and don't know what to do.
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