Can’t add phone number to my EA account – “Something went wrong” error
When I try to add a phone number to my EA account, I get the following error message: Something went wrong. Try again later. I’ve already contacted EA support, but they couldn’t fix the issue. I’ve tried adding different phone numbers – none of them work. On my other EA account, adding a phone number works without any problems. Has anyone experienced this issue and found a solution?
Ea app not update
Hello.I have ea app version 13.616.I have a portable tool that find the latest updates for my programs and find the latest update for ea : version 13.621.But is not update automatically as before .This is also happens with ubisoft app.What it happens?For other programs the latest updates are founded like nvidia app find the latest drivers (but should install manually) ,why ea app and ubisoft stop to update automatically when start them?Also i remember that was a chat option in EA site.Where is it?I can not find it
plz help
Hello. My account was suspended without any reason, and there is no information about the reason for the ban. I contacted technical support more than once and received no response. All I asked for was that my account be linked to a Steam account. I want to link the account to another site and delete the Steam link. I buy games on Steam that I can't play, and I don't hear back from supportI can't unlink my Steam account form some random EA account I don't know.
Hello, the story goes like this. When I try to play the game Battlefront two I bought recently, I'm met with the message that my Steam account is connected to a random EA account I don't recognize, . I have never used any account that does not end with the part. EA support is useless. I have tried to explain the situation, and they tell me I have to prove the ownership of the account I have no knowledge about, and I don't know the security questions of said account because it does not belong to me. This situation is absurd. Did anyone else run into the same issue and have any solutions for it? Am I permanently locked from playing any other EA game?
Install games from disc
Hello There, I found my old games on disc. (Like: Need for Speed - Run, FIFA 15, FIFA 19... etc) I try install from disc and i get error message: Can't found origin, please install origin first. Origin officially shoutdown on 25/04/2025. Any advice how install games from disc? I got all games in EA app, but i will play original release of the game for fun. Most games unsupported right now. So i will accept any help and ideas. ThanksGames Bought On Xbox App Not Showing Up On EA app
Hello, I recently purchased Dragon Age: Origins and Dragon Age II through the Xbox app. However, when I open the EA app and check my library, neither game appears. In the Xbox app, the only option shown is the Ultimate Edition for each game, but I am not able to download them. Instead, I’m prompted to either purchase the Ultimate Edition again or subscribe to EA Play/Ultimate Pass, despite already owning the base games. I have confirmed multiple times that my Xbox and EA accounts are correctly linked and that I am signed into the same account on both apps. At this point, I’m unsure how to access the games I already purchased. I would appreciate any assistance in resolving this issue. Thank you.
Region problem during payment
I'm trying to subscribe to the annual ea play pro plan so I proceed and put all the correct card info and that I don't want the card to be saved, I tried 3 cards The first card was a uae issued international Mastercard and I put the region as uae and it proceeded to pay then got hit with the "wrong region" message, I readded the same card but with the region set to Egypt as if it'll fix the issue and still nothing happened and the transaction is halted by the same error Then I tried paying with 2 Egyptian local visa cards and put all the correct info and region is set to Egypt so it's local and still the same message halts the transaction. I changed my account's region from uae bcs it was the country I set my account in to Egypt where I'm living rn and still also nothing changed when I tried all 3 cards, it's becoming frustrating tbh and I hope anyone from the ea support team gives me an actual guide on how to fix this Thanks in advance
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