- zsh1003245 days agoNewcomer16Views0likes1Comment
Ea app not update
Hello.I have ea app version 13.616.I have a portable tool that find the latest updates for my programs and find the latest update for ea : version 13.621.But is not update automatically as before .This is also happens with ubisoft app.What it happens?For other programs the latest updates are founded like nvidia app find the latest drivers (but should install manually) ,why ea app and ubisoft stop to update automatically when start them?Also i remember that was a chat option in EA site.Where is it?I can not find itVasilisNikolo737 days agoSeasoned Novice28Views0likes0Comments- -SAGA-88m14 days agoSeasoned Newcomer30Views0likes1Comment
I can't unlink my Steam account form some random EA account I don't know.
Hello, the story goes like this. When I try to play the game Battlefront two I bought recently, I'm met with the message that my Steam account is connected to a random EA account I don't recognize, . I have never used any account that does not end with the part. EA support is useless. I have tried to explain the situation, and they tell me I have to prove the ownership of the account I have no knowledge about, and I don't know the security questions of said account because it does not belong to me. This situation is absurd. Did anyone else run into the same issue and have any solutions for it? Am I permanently locked from playing any other EA game?HUGEfish93616 days agoSeasoned Newcomer29Views0likes0Commentsplz help
Hello. My account was suspended without any reason, and there is no information about the reason for the ban. I contacted technical support more than once and received no response. All I asked for was that my account be linked to a Steam account. I want to link the account to another site and delete the Steam link. I buy games on Steam that I can't play, and I don't hear back from supporthamygpg1ddb316 days agoSeasoned Newcomer92Views0likes2Comments- 34Views0likes1Comment
Install games from disc
Hello There, I found my old games on disc. (Like: Need for Speed - Run, FIFA 15, FIFA 19... etc) I try install from disc and i get error message: Can't found origin, please install origin first. Origin officially shoutdown on 25/04/2025. Any advice how install games from disc? I got all games in EA app, but i will play original release of the game for fun. Most games unsupported right now. So i will accept any help and ideas. Thanksowl8725 days agoSeasoned Newcomer44Views0likes0CommentsGames Bought On Xbox App Not Showing Up On EA app
Hello, I recently purchased Dragon Age: Origins and Dragon Age II through the Xbox app. However, when I open the EA app and check my library, neither game appears. In the Xbox app, the only option shown is the Ultimate Edition for each game, but I am not able to download them. Instead, I’m prompted to either purchase the Ultimate Edition again or subscribe to EA Play/Ultimate Pass, despite already owning the base games. I have confirmed multiple times that my Xbox and EA accounts are correctly linked and that I am signed into the same account on both apps. At this point, I’m unsure how to access the games I already purchased. I would appreciate any assistance in resolving this issue. Thank you.28Views0likes0CommentsRegion problem during payment
I'm trying to subscribe to the annual ea play pro plan so I proceed and put all the correct card info and that I don't want the card to be saved, I tried 3 cards The first card was a uae issued international Mastercard and I put the region as uae and it proceeded to pay then got hit with the "wrong region" message, I readded the same card but with the region set to Egypt as if it'll fix the issue and still nothing happened and the transaction is halted by the same error Then I tried paying with 2 Egyptian local visa cards and put all the correct info and region is set to Egypt so it's local and still the same message halts the transaction. I changed my account's region from uae bcs it was the country I set my account in to Egypt where I'm living rn and still also nothing changed when I tried all 3 cards, it's becoming frustrating tbh and I hope anyone from the ea support team gives me an actual guide on how to fix this Thanks in advance31Views0likes0CommentsBattlefield 6 purchased in Steam is not displayed in the EA App library.
I bought the game by pre-order on steam, everything works, I can log in to play, but there is no battlefield 6 app in the EA app, I cannot receive the veteran's award and other awards.Steam and EA app are linked to each other, I tried deleting the apps and installing them again, it doesn't help. There is no such problem with the EA 25 purchased on steam, and it is displayed correctly in the EA app. I did what the employee advised: reinstalled the EA app, Use the built-in EA app recovery tool , I see Star Wars purchased on steam and need fo speed also purchased on steam Only battlefield 6 purchased on steam is not displayed in the EA app. 5 EA employees with whom I chatted could not solve this problem and the only thing they could advise was to post it on the forum.Solved318Views1like8Comments- OARX81 month agoNewcomer27Views0likes1Comment
- Fr0styNL1 month agoNewcomer37Views0likes0Comments
Games have been removed from my account?
Subject: URGENT: Missing Games and Purchased Add-Ons EA Support, I am reporting a serious issue: several of my legitimately purchased games and add-ons have been removed from my account. Most notably, Dragon Age: Origins, including all purchased add-ons, is no longer accessible. I still own the original Origins and Awakening discs, and I purchased every add-on directly. I am also missing add-ons for other titles, including the Mass Effect series. I was told these were linked to a different account, possibly an old Xbox Live account. This explanation does not make sense: these purchases were made before Xbox Live was ever linked to my EA account, and the Microsoft account in question was only closed last year, long after the purchases were made and used through EA. I have invested a significant amount of money into these products, and losing access to them is unacceptable. If this issue is not resolved, I will have no reason to continue using an EA account or purchasing EA products in the future. I need my games and all associated add-ons restored immediately. Thank you.Solved74Views0likes1Comment
Forum Widgets
Community Highlights
Featured Places
EA app
Discuss the EA app and your favorite games, and meet other players in the EA community to play with.EA app Tutorials & Guides
Read all the guides and info about the EA app!EA app Info Hub
Get all the info and news you need about the EA app!EA app General Discussion
Got EA app questions? Let's chat here!EA app Feedback
We're eager to know your thoughts on the EA app! Feel free to share any feedback or ideas in this community forum.EA app Technical Issues & Bugs
Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.